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Review of Wasatch Family Dentistry and Orthodontics

Wasatch Family Dentistry and Orthodontics is a dental clinic located in Tooele, Utah. The clinic offers a wide range of dental services including emergency dental services, cosmetic dentistry, dental implants, pediatric dentistry, teeth whitening, and orthodontics. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm. The clinic is closed on Saturdays and Sundays.

The clinic has a team of highly qualified and experienced dentists who are dedicated to providing the best possible dental care to their patients. The staff is friendly and accommodating, making patients feel comfortable and relaxed during their visits. The clinic uses the latest technology and techniques to provide the best possible dental care to their patients.

The clinic has received positive reviews from its patients. Patients have praised the staff for their professionalism and excellent care. Patients have also praised the dentists for their knowledge and expertise. The clinic has a rating of 4.5 stars out of 5 stars on Google Reviews.

However, some patients have had negative experiences at the clinic. Some patients have complained about the long wait times and the lack of communication from the staff. Some patients have also complained about the rudeness of some of the dentists.

Overall, Wasatch Family Dentistry and Orthodontics is a reputable dental clinic that provides high-quality dental care to its patients. The clinic has a team of highly qualified and experienced dentists who are dedicated to providing the best possible dental care to their patients. Patients who are looking for a reliable dental clinic in Tooele, Utah, should consider Wasatch Family Dentistry and Orthodontics.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Wasatch Family Dentistry and Orthodontics Reviews - 41

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joshua Lindstrom

Joshua Lindstrom

πŸ‘ πŸ‘Ž 😐
Unprofessional Poor Results Bad Orthodontist

First off, the front office ladies and hygienist are AWESOME! But this is the only thing good about this place. The Orthodontist Remington, is absolutely hands down the worst!! Extremely unprofessional!!!! Argues with his own staff in front of the entire building along with the patients!!!!He is a joke of an orthodontist, and has no business claiming to be one!! Please by all means, he is not worth the effort. Closes the office with zero warning to patients. Zero results unless you demand answers. worst money I have ever thrown away!!! Like others, should not get a single star!!!!

Sarah Reynolds

Sarah Reynolds

πŸ‘ πŸ‘Ž 😐
upstanding dentist emergency situation quick appointment listened to my needs extracted tooth future dental needs orthodontic needs high anxiety excited to return true hero

Dr. Remington is one of the most upstanding dentists out there. I went to him in distress after being treated with zero respect from my previous local dentist in an emergency situation concerning my 10 year old daughter. Not only did his staff get me an appointment quickly but most importantly he listened to my needs and was able to extract my daughter's tooth that day. I will be returning to him for all our families future dental and orthodontic needs. And might I say also that my daughter whom has high anxiety about dentist and has complete meltdowns every visit is actually excited to return there. Thank you Dr. Remington and staff. You are a true hero!

Brandon Burgess

First time here for me and my wife. The staff was super nice, abe explained everything very well. Would definitely recommend.

Alex Sibilla

Alex Sibilla

πŸ‘ πŸ‘Ž 😐
Trustworthy Friendly Staff Highly Recommended

Dr.Remington is the only one I trust.
The staff are amazing well trained.
Feels like family.
I Love everyone of them there.
I am very grateful to have Dr. Remington taking care of my healthy mouth. Thank you
Dr. Remington
Strongly recommend it.

Michaelene Boyer

Michaelene Boyer

πŸ‘ πŸ‘Ž 😐
Horrible experience Unprofessional Rude

Horrible experience, Dr. Remington needs to retire. I had an appointment at 9:30 AM I showed up at 9:15 AM wasn’t brought to the back until 10:00 AM. I hate how drs feel as though their patients time isn’t valuable. Once I was brought back I sat in the chair and the hygienist got my numb well then I wait again. When Dr. Remington finally comes in now the suction on the machine doesn’t work. So I’m asked to move to another chair/room. Now the weird thing happens the Doctor is now yelling at the hygienists arguing about materials. Back and forth mind you this is going on for several minutes. I couldn’t take this anymore so I got up and left. I have never been to a dental office that is SO unprofessional, SO rude. I feel so bad for the hygienists and the receptionists. Stay away from this office.

Casey Tervort

Casey Tervort

πŸ‘ πŸ‘Ž 😐
Rude Dentist Poor Time Management Painful Equipment Unresponsive Staff

waited in the chair for twenty minutes with painful equipment in my mouth. had to call out for someone to come to back to me.
when putting my crown back on- he was inpatient with me and wouldn’t listen to me when i stated it felt weird. kept trying to put things into my mouth as i contested. he got frustrated with me and finally listened just to start filing my natural teeth down to to fit the crown. i’ve never had a dentist so rude and bad with time- i’ll never be back!!

Ashley Herron

Ashley Herron

πŸ‘ πŸ‘Ž 😐
Horrible place Bad treatment No communication Painful experience Insensitive staff

I WOULD GIVE ZERO STARTS IF I COULD! DO NOT EVEN HAVE THE THOUGHT OF GOING HERE!!!! Horrible place. I am on the spectrum and have bad anxiety. They didn't care and put me through a lot of pain. Half the time they wouldn't even tell me what they were going to do or they do something they never mentioned or said they wouldn't! There was a point when I was screaming in pain and begging to be left alone and he just said "you aren't in pain calm down" YOU DON'T KNOW WHAT I'M FEELING! I WAS IN A LOT OF PAIN!!!!!! Thanks to this place I have panic attacks going to a kid's dentist.

Vincent Thompson

Vincent Thompson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service Recommend

It was wonderful. They treated me and my family well. And it felt like I was apart of there family, and team there. Very good people. I recommend, that all families of Tooele chooses this Dentistry!!! πŸ˜€πŸ˜€πŸ˜€

M G

M G

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Information Billing Issues

How frustrating. I really want to see a laser dentist but can't even get any answers from the receptionist. She says " I don't know" " I think we can take a kid" or "I can't give a price" I didn't know I needed a ballpark answer for a cleaning. Seems like a messy business that'll run into billing issues

Riley Jensen

Riley Jensen

πŸ‘ πŸ‘Ž 😐
Bad Experience Unprofessional Behavior Poor Quality Work Delayed Refund

I went in January 17th 2022, I prepaid for almost all of my work that needed to be done. My first appointment was to have both of my front teeth done. I had cavities in them. Well 2 hours later I had found out Dr.Remington had only filled one tooth and had lasered my gums without my approval. He didn’t say a single thing during the entire appointment. The assistant had to keep on reminding him as to what he was doing. The only good thing about this place is the receptionists are very kind. I have went back to my old dentist. And have already had him start work on what Dr. Remington has messed up. Such as the gap that is now in my front teeth and my bite was almost a 1/4 of an inch off when Dr.Remington was done. My other dentist has since fixed that. My teeth have not had gaps in them since I was 15 but now I have a unsightly gap in my two front teeth. I am still waiting for my refund on my 1700 dollar deposit which I was told can take up to two months to receive. Which is absolutely unacceptable. In my opinion Dr. Remington should have his license revoked and should never proceed in his line of terrible work. Stay away from this place it is not worth it. I am currently very self conscious due to my front teeth after this appointment.

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