Your Family Dentist

I have been looking around for a dentist that I can trust in the area, and I think I found it. For what it's worth, reviewing an experience at a medical/dental clinic isn't really the same as a regular business like a restaurant. You have the potential to pay thousands of dollars to improve your quality of life and only if it is necessary. So well documented proofs for treatments of any findings as well as the ability to listen to my concern is at the top of my checklist for a good medical professional.

I shopped around for dental consultations to evaluate who would be truthful to me and quite a few of highly rated clinics based on google reviews are very pushy in getting procedures done. In one clinic, I saw the owner yelling and criticizing his associate in front of the whole staff and patients in the waiting room. That was very unethical and frowned upon in a workplace setting.

Anyway, I came across Dr. Nguyen by accident when I attended a local festival in the community. I walked by their booth and got the flier there. Booking is pretty easy and they seem to be very responsive through email. If you hate calling in for appointments like me, you can just send an email and request to be communicated that way.

On the appointment date, I didn’t have to wait long but 5-10 minutes and be walked in. Their office is clean with nice decorations, and seems to be fully digital. Since I was shopping around for a dentist that I would frequently go to, I was chatty as it was necessary to get all the info I needed. I found that Dr. Nguyen just recently bought the office from Dr. Ovcharenko, whom you see a lot of reviews about him here. She spent 25 minutes with me examining my xray, taking pictures inside my mouth, explaining her diagnosis and potential treatments. She wrote up a treatment plan with a cost table comparing self pay, through the insurance, and discount % they can throw in. She said I can use it to track the treatment progress, as well as cost planning, and I am free to use the information to seek a second opinion, and if I want to do the treatment with her, I am welcome to come back anytime, then the front staff will help me figure out my insurance as well as how to maximize my allowance. This is something only a clinic has access to and they are the only one know which codes will be billed. A patient like me can call the insurance, but the answers I am often given are vague and not connected to the treatment I would get. So having someone who knows the game to work with you is a huge plus. I don't really see other clinics go that far. They also didn’t charge me a record transfer fee to bring my records elsewhere as well.

I absolutely dig the way they operate here. Dr. Nguyen worked with me like a true patient-doctor relationship, up front on her treatments, no pushy, and with documented proofs about my teeth problems. The front staff’s willingness to work on the insurance part is another huge plus. I don’t feel like a cow being milked for money after this visit.

If you are looking for a dentist you can trust, give Dr. Nguyen a try, I believe it would be worth your time.

Dr. Ovcharenko was great, so sad he left. Very bad experience with the new Dr., my sister had a crown done, some how before getting the crown her tooth broke she went back to get the actual crown a week ago…well the crown broke again!! Dr. Is really rough, her work can never be compared to Dr. Ovcharenko. I stopped taking my kids and definitely not going there myself. I rather make the 45 min to Dr. Ovcharenko.
4 trips for a crown??? Are you kidding me?!?!
NEVER GOING BACK TO THIS OFFICE AGAIN!!!!

Today is my first day here. I can say it is the best dental experience I've ever had. The place is clean. Doctor and staff are comprehensive and treating us like family.

I had an incredible experience. Dr. Nguyen and her staff were very professional. Clean offices. Everything on time.

I had another dentist try to upsell me on everything so it was refreshing to meet a dentist that focuses on what the patient really needs.

I love Dr. O! He always makes me feel comfortable whenever its just a cleaning, deep cleaning, and with all my cavities that he has fixed. My teeth are HAPPY.
THANK YOU!
Sandra is amazing! Gives you options when appts are available that work best for you.
THANK YOU!

A few days ago I had a dental emergency. I tried to contact a few dentists with no success due to the corona virus. My friends recommended to contact Dr. Ovcharenko. So I made an appointment. I agree with my friends that this doctor is very professional, friendly and caring. He did a great job for me. Also I like his office - very clean and spacious.

O.B.

Doctor Ovcharenko is a dentist you can trust to do a great job! he is very respectful and explains the reasons why he needs to perform every treatment!

It is easy to schedule an appointment. The office is modern and very clean and the staff is very friendly.

I would definitely recommend this doctor!

I absolutely loved my visit with my new dentist. He made me feel very comfortable. Considering the fact that I have a mouth full of cavities, he still remained professional. I felt really comfortable and I can't wait to begin my treatment plan. This was a no judgement zone for sure.

Doctor Ovcharenko is great . He cares about his patients. He is making sure you feel comfortable and not in a pain . Nice friendly stuff always happy to see you and follow up with appointments. I didn’t have regular dentist for long time , but now I have. I am happy my teeth are in a good hands.

Great doctor--takes time to understand your needs and concerns. Very up to date with medical advancements. Doctor Ovcharenko is honest and always takes time to explain treatment options. The office staff goes great deal to meet your time availability in their appointment schedule. Once I am in the office, I have newer waited more then 5 minutes to be seated and seen by the doctor.