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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care in College Place

Aspen Dental is a well-known dental care center located in College Place, Washington. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The clinic is open from Monday to Friday, from 7:00 AM to 5:00 PM, and on Saturdays, from 7:00 AM to 12:00 PM.

The clinic is staffed with experienced and friendly dentists, dental hygienists, and support staff who are committed to providing high-quality dental care to their patients. The clinic's facilities are modern and well-equipped with the latest dental technology to ensure that patients receive the best possible care.

Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic's staff for their professionalism and excellent service, others have complained about long wait times, billing issues, and poor communication. However, the clinic has responded to these complaints and has taken steps to address them.

If you're looking for a dental care center that provides comprehensive dental services in College Place, Aspen Dental is definitely worth considering. The clinic's experienced staff, modern facilities, and commitment to providing high-quality dental care make it a top choice for many patients in the area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Aspen Dental Reviews - 83

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Margaret Northrop

Margaret Northrop

👍 👎 😐
Poor Quality Bad Customer Service Overpriced

This place is a joke. Haven't had my dentures for a year and the bottom has broke 3 times, top once. The third time they charged me $177, to fix their shoddy work. I was back 1 week later with another break. I told them I wasn't paying. They fixed it, then some dentist, whome I have never seen, proceeds to tell me I have the cheapest denture, and there's no warranty and they won't be fixing them again! He said teeth should only touch together when eating. Well all 4 times my teeth broke I was eating. 😂 STAY AWAY FROM ASPEN DENTAL. RUDE CROOKS!!

Eric Fulbright

Eric Fulbright

👍 👎 😐
Poor Customer Service Incompetent Staff Waste of Time

They messed up my appointment time on multiple occasions. Very frustrating when you block out time for a cleaning and never get to be seen. Receptionist was like talking to an automated recording. No care in the world. Then when I went to reschedule I told them my time that I would like tk reschedule and they wrote down the wrong time on my appointment reminder card. It's even more frustrating because they need to do two appointments before they can actually clean my teeth. No respect for my time. They can't cluster care and get you seen all at once.

Aubrey Monyak

This was by far the most amazing dental visit that I have ever had. I left with an amazing care plan and an affordable payment arrangement

Mary Lewis

Mary Lewis

👍 👎 😐
Poor Quality Bad Experience

I am disappointed with Aspen dental. I had 2 sets of dentures made by Aspen dental and they still didn't fit so I threw the dentures out I will never go back to Aspen dental again

Terry Lawhead

Terry Lawhead

👍 👎 😐
Outstanding Care Professional Staff Expertise

Outstanding care and attention by all staff at Aspen Dental in College Place. Cynthia A, RDH, is the most professional and thoughtful dental hygienist I have ever had the good fortune to meet and benefit from her expertise.

Marlene Robbins

Marlene Robbins

👍 👎 😐
Bad Service Overpriced Unprofessional

Do NOT come here for any type of implants or cleaning of implants.. they have no clue.
Went in for a cleaning, they were 45 minutes behind, spent 5 minutes cleaning my upper implant and charged me out of pocket $143.00
I woke up the next day with a swollen gum. They wouldn't see me until the following Tuesday and tried to send me away without an antibiotic. They also referred me to a specialist to take care of their problem.
Still haven't paid the bill.. BBB IS MY NEXT STEP.
Will never go back to this dentist office.

Erik Wydra

So Far They are doing an Excellent Job! They are very Friendly and make the process very easy.

The Seth Lord

The Seth Lord

👍 👎 😐
Good Service Efficient Professional

Went in with a broken molar that was causing me pain and my regular dentist couldnt see me til next week. Called the National line got an apointment at the College Place Aspen Dental Easy that day. Had my mouth X-rayed they came up with a treatment and payment plan for it and then had the procedure done that day. Staff was Nice and asked me if i understood what they told me and were very professional.

Dean D

Dean D

👍 👎 😐
Poor Customer Service Billing Issues Insurance Problems

I realize that all Aspen Dental is after the money!. I got my printed paper that said the with my Insurance I would owe nothing. They never checked with my insurance company to see what was covered. I was a new patient only because my former dentist stopped taking United Health. They did a deep cleaning procedure that I had done 1.5 yrs before. I received a bill for $600 and I contacted the office and all they said is that they could make a payment plan for me. I called my insurance company and they told me that they were never contacted for any approvals, in which the procedure that they did at Aspen was only allowed every 2 years. I went to them and the front lady told me she would talk to the office manager and really nothing was ever done. I'm now in collections for $600 and I don't even get that a month for disability. I would never recommend to any of my other senior citizens to go to any Aspen office. I'm glad I have another dentil group now. I want everyone to know how they really don't care about you just how many people they can get in the door to make their $$$$$ quotas!

Darren Olsen

Darren Olsen

👍 👎 😐
Affordable Great Service Recommend

I am 57 years old so been to a few dental organizations, this place is second to none in my opinion. I have no dental insurance and always pay out of pocket and have been so very happy with price and product. I have always been treated (more) than fair, always great! Staff I will recommend Aspen and continue to to smile. Thank you folks for everything you do for this community.

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Aspen Dental Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 12 PM
  • Saturday
  • Sunday