Ellensburg Dental Care

Staff brought me in to the exam room within five minutes of my scheduled appointment. The assistant, Jill, was professional, efficient and friendly. Dr. Hernandez came in and examined my teeth, again, professional and friendly. All in all, a very good first impression and similar to other good dental experiences I've had over the last 65years. No B.S., no pressure to up-sell unnecessary dental work. They seem to be real medical professionals.

My appointment started right on time. All the staff were courteous and very nice, the dentist was very informative, knowledgeable, professional, and told me all the possible choices to facilitate my treatment plan. The check out person was great an explained the various charges for the different types of treatments. All in all, everyone was absolutely terrific!!!

My teenager went in for a filling, she was treated kindly and with respect. She really liked Dr.Jackson and appreciated his concern for her comfort level throughout the procedure. We love the care we receive with cleanings as well and appreciate the assistants as well.

Jill and nikki.... Treat people poorly. They should remember that patients are there for a purpose not to be talked DOWN to made to feel incompetent, they would rather aurgue with a patent instead of getting supplies needed for the exsame. To hover over a patient making them feel threated- yes i was threated!!!-there and called names by the staff and said derogatory remarks to me for un able to move fast due to my disability. If she would have just did her job instead of yelling in my face in front of everyone she caused a show, not me, she remarked about how she remebered me and it made me feel like she did everything on purpose. As i read other reviews i see that this isnt just me its others too! To lie about me while i have a witness and of just left me alone and let me have my appointment instead of trying to be a controlling overbearing person. And treat me bad while making the situation esculate when i simply asked to move forward with the exsam. She said no i want you to leave. Leave right now over and over with out an explanation i was in shock. Wow. Oh, and i still havent heard from the superviser. This time we will be taking this farther. its definitely not ok for her to of done this to me today.

Hello, this place would not tell me how long they are booked out, the receptionist just said they needed me to with come in to fill out the paperwork first before making an appointment, or fill it out online. I asked for the website and she said "it is the first link when you type in Ellensburg Dental Care". So that was no problem, I got to the website after the call, but there is no option to fill anything out online. There are only PDF files that are scanned peices of paper that don't even have fillable fields to fill them out and print them off. So the receptionist who could not tell me the website, also was lying about being able to fill out paperwork online. Maybe she was trained to say that. This all happened and I no longer feel the need to fill out paperwork to schedule an appointment. I read the other reviews, and the owner seems as neglectful with the rest of the business as well

Our daughter was excited but shy coming in and, even though she stayed quiet throughout the experience, I could tell she was responding well to the technician. I so appreciated the care and attention we received.

Dr. Jackson is wonderful! The male assistant needs to be more gentle and slow down.

The entire staff is absolutely amazing. They are very attentive and compassionate, greeting every client with a sincere smile and a warm welcome. They handle stressful situations with an admirable ease. I highly recommend this office.

By far the best experience we've ever had in a dentist appointment! Staff was very friendly and easy to be around! Very professional and great sense of humor too!!! Thank you for making my daughter and I feel so welcome and comfortable during our visit!

My time in the chair was actually fun, despite having a tooth extraction. Dr. Jackson & his Assistant, dang, I wish I could remember her name, were so nice (and funny), I would recommend them to anyone, they were awesomeness today!