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Review of Midwest Dental
Midwest Dental: If you're looking for a reliable and professional dental service in Fitchburg, Wisconsin, Midwest Dental is a great option. This business offers a range of services, including general dentistry, cosmetic dentistry, and teeth whitening. The office is open Monday through Friday, with limited hours on Saturdays.
The staff at Midwest Dental is known for being friendly and professional. Patients have praised the team for their communication skills, making sure that they understand the procedures and options available to them. The office is also efficient, with new clients being able to complete their intake, x-rays, cleaning, and consultation in an hour or less.
While some patients have reported a revolving door of dentists and technicians, others have had positive experiences with specific dentists and hygienists. Patients appreciate the care they receive, with one reviewer noting that the hygienist was careful around their sensitive teeth. Another reviewer was thankful that the dentist alerted them to a problem with their thyroid, going above and beyond what they expected from a routine dental appointment.
However, some patients have reported negative experiences with Midwest Dental. One reviewer had trouble getting their records transferred to a new dentist, while another felt that the business was unprofessional and unresponsive when trying to schedule an appointment. Another reviewer felt that the business was more focused on making money than providing quality care, with a dentist denying a cleaning and recommending an expensive deep cleaning instead.
Overall, Midwest Dental is a solid choice for dental care in Fitchburg. Patients appreciate the friendly and professional staff, efficient service, and range of services offered. However, some patients have had negative experiences, so it's important to do your research and read reviews before choosing a dentist.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Donna Mullaly
I had a tooth extracted and I appreciated the care and concern of Dr. Megan and the staff. It is never fun to have a tooth pulled but it was not an unpleasant experience thanks to Dr. Megan. I feel I was given thorough instructions about what to do in terms of care and what to watch for in case of problems. I love this dental office.
S V
Midwest Dental in Fitchburg is amazing especially my hygienist Tera. I couldn’t have been more happy in finding a hygienist who cares about her patient in educating them about their oral hygiene. Extremely sweet! Any questions or concerns that I have, she’s able to answer them as best as she could (which she always does).
Jannan Kosak
I have gone to Dr. Schuster for years, possibly about 20. I feel she is a very compassionate and caring dentist, I have a huge fear when it comes to having major dental work done and she has always understood and listened to me. The rest of the staff is wonderful as well.
Nicole Booth
I had such an amazing experience here after not being at the dentist for a while! They were kind, funny, knowledgeable, and gentle with my teeth!! If anyone is looking for a new dentist, I would highly recommend going here :)
Susan Disch
I'm a new patient there and Danielle and Rachel as well as doctor Schuster are about the best people I have had in an office setting for dental! The office is fun and exciting! Most dental offices are stressful This dental office is very relaxing reassuring very kind and caring. Dental assistant Danielle and Rachel the front office girl is awesome! These two It's such a joy to go to this office !
Emily Paulson
I’ve been going here on and off (with insurance changes) for two years or so and theyre always great when I come in. Every staff member I’ve interacted with is warm and kind and Dr Schuester is wonderful! I’ve gotten salesy vibes from other dentists and really don’t like that, but I’ve never had this kind of experience with Midwest Dental. Even their relief Dentist was fantastic when Dr S was unavailable.
Pam Druhan
Wonderful staff, using up-to-date technology and practices. I broke two teeth the day that Dr. Schuster was leaving for an anniversary trip with her husband. She fit me in for a temporary fix and scheduled me for an appointment for a permanent fix as soon as she gets back. You can't ask for better service than that!
Andy S
I have been going here for over 5 years and love the attention and care I get from the staff. I have never been pressured to fix something or sold something like other dentists have. Dr. Schuster is wonderful and caring. Her dental skills are outstanding and she is up to date with practices. They really do care for you here, and remember you when you walk in. It is like "cheers" but only at a dentist office. I use to fear dentist visits until I started coming here.
Sylvia Rausch
I started with Midwest Dental 3 and a half years ago when we moved back from Europe. Dr. Schuster and her staff have consistently been professional, friendly, punctual and accommodating. I especially appreciated the kindness they showed my mother-in-law who had dementia and was often confused and frightened. I had a fairly advanced case of periodontal disease, which Dr. Schuster not only treated, but cured. I no longer live in Fitchburg, but have continued to drive the extra distance to use Midwest Dental. To say that I am a loyal customer would be an understatement.
Breeze Red
Staff and dentist were warm and personable. The office was clean and precautions were taken, so my children and I felt as safe as one can during this covid time.