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Review of Green Bay Family Dental

Green Bay Family Dental: This dental clinic located in Green Bay, Wisconsin, provides a range of dental services to its patients. The clinic operates from Monday to Thursday, from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays. The primary category of the clinic is a dentist, and it offers services such as composite bonding, cleaning, and treatment plans.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its friendly staff and excellent service, others have criticized the clinic for its high prices and poor customer service. Some customers have mentioned that the clinic charges high prices for its services, including consultation fees, mouthwash, and other treatments. However, other customers have mentioned that the clinic provides excellent service and has a knowledgeable and caring staff.

The clinic has a modern and spacious building, and it provides a welcoming atmosphere to its patients. The clinic has a team of experienced dentists and hygienists who provide quality dental care to their patients. The clinic also offers treatment plans to its patients, which helps them to plan their dental care and budget accordingly.

In conclusion, Green Bay Family Dental is a dental clinic that provides a range of dental services to its patients. While the clinic has received mixed reviews from its customers, it has a team of experienced dentists and hygienists who provide quality dental care to their patients. The clinic has a modern and spacious building and provides a welcoming atmosphere to its patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Green Bay Family Dental Reviews - 86

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vivian Hernandez

If you notice almost if not all the negative reviews are related to $$$.
They charge $250 just for a consult.
There’s one review that says they charge you for breathing which made me laugh because it’s so true.
After the consult they gave us a treatment plan. They charge you for everything! Including the mouthwash, just crazy lol. They wanted to charge almost $800 for one tooth composite bonding.
We got outta there and found another dental office that did the treatment for just $240 including the consult and X-rays. Prices here are super inflated for no reason. Most likely to pay for the office building which is pretty big and modern.

Melvin Brown

Great atmosphere with quality service. Upfront pricing that makes you feel comfortable, while taking care of all your dental needs.

Chris Sands

Dr. Heidi Eggers-Ulve and her staff are super sweet and very caring about children's dentistry! Highly recommend!

Cole Daebler

Very welcoming as a new customer, Karen was my hygienist and she was excellent. Very caring and so nice, I will defiantly be returning and making this my home dental.

stephanie acevedo

Poor customer service. They charge you for breathing there and then they send you a bill for sending you a bill. Send the claims late and then charge you for not getting an insurance answer on time. Never going back there.

Katelyn Drust

Wish I could do 0 stars. I’ve never felt so horrible for putting my son through an experience. I could write and incredibly long post but I’ll keep it relatively short. Not only did they insult both my husband and myself, but my son too, by saying he didn’t have proper cognitive understanding. He’s 3 and I’m a stay at home mom so I’m with him literally 24/7 and most of his life has been during COVID so he’s not used to people and going places, and apparently it was “not normal” for him to want me in the room with him during his appointment , he cried so hard he broke blood vessels in his face and they never told us, he just came out like that after the appointment was over. They put him through all of that and we’re even able to finish the procedure properly, they decided to give us a new treatment that would cost just as much money, but they have to go back and redo which will cost just as much money again! They give you treatment breakdown with little explanation of it and just expect you to know what the terminology on the statement is. We also confirmed we paid the entirety of our bill when we left his appointment and we’re then sent a paper copy in the mail with a late fee! Both my son and I are traumatized and we will advise everyone we know to never go to them and I recommend you don’t as well.

Brittni Moran

Our son Max, who is less than 2 years old, visited the office today for his first dental appointment. Everyone was so nice and welcoming. Dr. Heidi was very thorough and the hygienist was so kind and patient with my son (who wasn't thrilled to be there). Highly recommend Dr. Heidi and her staff. We've been going to their practice for our entire family for many years.

Paul Santiago

Awesome people to work with, lots of love and care given. Love my dental hygienist!

olivia muller

So happy with the care I received here today. Karen did a wonderful job explaining what she was doing and being gentle throughout the whole process. I was even offered a blanket since it can get chilly while you're sitting there. Front office staff is very friendly and checking out is so easy and fast even when you have a co pay due.

Tamara dolata

Dr. Heidi and my kids hygienist Heather are wonderful. My 5 year old twins are never scared to go in for there appointment by themselves. They make their visit less scary and always come out with a big smile on there faces. I know they are getting wonderful care. They are very knowledgeable and explain everything very thoroughly when you have any questions!!! Thank you for the terrific dental care for my children.

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