Laramie Dental Arts

This is, without a doubt, the worst dentist's office I've ever experienced, and it didn't even happen to me personally! My boyfriend has had a broken wisdom tooth for about a month. He waited a week for an appointment (that he paid $200 for) and they couldn't do anything because he needed to take antibiotics first. They called in an antibiotic that costs $200. I work in a medical facility myself, and there are many, many antibiotics that are much cheaper, and I don't understand why they would send in an rx for this one, when they are fully aware that he doesn't have insurance. I called them and they sent in an rx for something cheaper, so that was helpful. They told him to take it for 10 days, then scheduled an extraction for 3 weeks out! He was still in a LOT of pain this entire time, and they refused to prescribe anything to help with this. After a week, he was still in a lot of pain, so they prescribed another antibiotic to take in conjunction with the one he was already taking. The pain was mostly due to the fact that the tooth was broken down to the nerve, and another antibiotic did nothing to help this. He made it clear to them that he works daily until 1pm. They called him twice to come in before his scheduled time, in an effort to get him in sooner, but both times the appointments were in the morning, when he had clearly told them multiple times that there is no way he can make morning appointments! Today, the called to confirm his appointment on Monday - the one that he has been waiting for for 3 weeks - at 10:30AM!!! He works at a manual labor job in which it is nearly impossible to take time off or leave early for appointments, THIS IS WHY HE DID NOT SCHEDULE A 10:30AM APPOINTMENT, and clearly someone in their office screwed up. They told him that he's out of luck, it's 10:30am on Monday or he waits until September. What a bunch of hacks. We will never, ever use this office ever again. My dentist is more expensive, but is also not terrible with an awful staff.

yesterday went to Laramie Dental Arts (LDA) for first time. impressed with people and equipment, very thorough exam. The hygienist Sherry was very patient and keep me informed on what the x-rays revealed and what i was looking at. Vibrating chair was super, kept me very relaxed. Dr. Knaub was on time, direct and no nonsense. Like that. i feel very comfortable and confident i made the right choice for selecting LDA.

I have a permanent (wire) retainer on my lower teeth. Occasionally the bonding agent breaks loose from one of the teeth it's attached to and I have to have it re-bonded, a very simple procedure using minimal material. The procedure was quick (under ten minutes) and all is well there...

So I go to pay, I'm self employed and from Colorado, I have Colorado healthcare and it doesn't pay over state lines. I figure I'll just pay cash it's not a big deal (I've had this done many times over the years at different clinics in many different states and it has never cost me more than $60). Of course they will not tell you what it will cost till after... $179, Yep $179... That's insane! I was livid. I paid and left. I will never return!

It's absolutely outrageous to charge that kind of money for such a simple procedure and this is a perfect example of why mandatory health care doesn't work. In a normal market where there are natural market forces at work (i.e. if the prices are to high they'll lower their prices or go out of business) this would never fly, but because healthcare is mandatory and they know 90+% of the time insurance companies or the government (WE) are paying the bill they can charge whatever they want. Of course this means insurance costs rise...

One last thing, They have a super nice clinic. Which I'm guessing cost around a million dollars (I've been in construction for over 20 years so I have an idea).
Just like the fancy car dealerships with the beautiful building (and schools for that matter), when they can afford to spend that kind of money on a building there profit margins are too high. Health care is meant to be a service just like any trade. Unlike every other trade they can get away with charging whatever they like. When the government mandates and subsidies
services be it healthcare, housing or whatever... It becomes a form of corporate welfare and creates an unfair advantage for those businesses that cost's us, the taxpayers money.

I saw Dr. Chamberlain today and was very impressed. I was a little concerned about my visit because I have had very little work done. In spite of the emergencies which he also had to attend to, Dr. Chamberlain was very understanding and took the time necessary to ensure that I was happy with the end result.

Update: The staff followed up on the original review. They apologized and went out of their way to make things right with my wife. We appreciate their efforts on follow-up, and my wife did enjoy her subsequent visit.

Original: We traveled 90 miles to make an 8 am for my wife to get some work done. They cleaned her teeth then waited until after they had numbed her before letting her know they had overbooked for the day and would not be able to fill until later in the day.

One assistant made my wife feel like she was in the wrong for having other appointments scheduled in the day, and offered us coming back to town the following day as a solution. Another tried to make amends by giving us movie vouchers we cannot use.

This is the second time we've made this trip under the impression she would be able to get her teeth worked on to arrive and find out there was not actually room in the schedule. They seem much more concerned with numbers versus service.

Never actually went here because they cancelled my appointment without telling me. The office staff recorded all my information incorrectly (phone number, address, etc.) and did not get an email address when I made the appointment. I thought it was strange that I didn't get a reminder call so I called the day of to confirm and they said they tried to reach me but couldn't (due to the very wrong information) so they cancelled it. Now I have to wait another month to get in to another dentist in Ft. Collins.

Friendly people. Good at what they do.

The whole staff is friendly and knowledgeable. Dr. Welper is amazing and has provided the best care of any dentist I’ve been to.

Excellent service. Friendly staff

The BEST staff ever. I have a dental phobia and this office has offered the most professional care I have ever received. I am forever grateful.