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Review of Lake Crest Family Dentistry

Lake Crest Family Dentistry is a dental clinic located in Hoover, Alabama. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and restorative dentistry. The clinic is open from Monday to Thursday from 8:00 AM to 4:00 PM, and closed on Fridays, Saturdays, and Sundays.

The clinic has a team of experienced and knowledgeable dental professionals who are committed to providing high-quality dental care to their patients. The staff is friendly and welcoming, creating a comfortable and relaxing atmosphere for patients. The clinic is equipped with modern dental technology and equipment to ensure that patients receive the best possible care.

Patients have praised the clinic for its competent dental work and the staff's professionalism. The clinic's hygienists are knowledgeable and provide patients with proper care for their teeth. Patients have also appreciated the clinic's commitment to follow-up and maintenance after dental procedures.

However, some patients have expressed disappointment with the clinic's policy of not prescribing pain medications for patients, even after implant surgery. Some patients have also reported issues with the clinic's finance office and its pre-approval process for insurance coverage.

Overall, Lake Crest Family Dentistry is a reputable dental clinic that provides high-quality dental care to its patients. The clinic's experienced and knowledgeable staff, modern equipment, and commitment to patient care make it a reliable choice for dental services in the Hoover area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Lake Crest Family Dentistry Reviews - 12

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gorbz Otaku

My favorite dentist office!!! I love the staff, always pleasant, which makes the experience calming. My new hygienist was very professional and knowledgeable about the proper care for your teeth. I had a deep cleaning which I was nervous about. Ms Connie decreased my fears by explaining each step and talking me through it. She did an amazing job…..E. Allen

Rachel Ryan McKell

I have a fake front tooth that I cracked in half when young. It was a complex break resulting in a root canal and metal post implant that have required continuous follow-up and maintenance in the decades since. Needless to say, I’ve been in and out of dentist offices more than average person—so trust me when I say: Dr. Atkinson and his team are among the best of the best. Dr. Atkinson was so attentive, as was his technician, Ave. The two of them seemed to care more about the perfection of my crown and smile than even I did!! And on top of their commitment to going above and beyond, Dr. Atkinson and his team were so pleasant, patient and kind. After I left, they continued to follow-up to make sure I was happy with the crown.

For first time in years, I feel so confident in my smile, thanks to them.

Couldn’t recommend more highly! Definitely go to this dentist!

Elizabeth Williams

The office was great and Dr. Atkinson was very knowledgeable and helpful in coming up with treatment options. If you are a normal patient I recommend him, but if you are like me and a chronic pain patient I do not recommend. I understand he is doing what he sees as best course of action but denying pain medication after a procedure because I take a nightly pain medication is not right. Agree or disagree that is your opinion but until you live the life of a person in chronic pain you don’t know what you are taking about. Most of us feel more pain than you can imagine and dental procedures are painful and take a few days to get over.

Anita Frederick

Great New Patient Experience, Cleaning was done by knowledgable and friendly staff and Dr. Atkinson presented me with a well thought out plan for my next visit. Can't say enough as to how well this whole office is run! Would highly recommend!

Jared

Everyone was very friendly, personable, and knowledgeable. The staff and doctor were very engaging and I felt a personal connection with them right from the start.
The office decor and Christian environment was very pleasant. They even had a book in the reception area with quotes by one of my favorite authors, C.S. Lewis.
I highly recommend them.

Brendon Sheiry

The staff here are extremely friendly and the environment is very pleasant; The work itself is high quality and we enjoyed being patients here. ***BUT BEWARE*** The finance office participates in a "pre-approval" process that is designed to confirm insurance coverage for your treatment before you show and before treatment is rendered. We were told that a series of our treatments were fully covered by our insurance. We later found that there was a gap in coverage during several of our appointments and we were billed in full. It was our understanding that when we were told a visit was 100% covered, that it was indeed verified and covered. I guess "pre-approval" is a loose interpretation. Speaking from a VERY expensive lesson learned, DO YOUR INSURANCE VERIFICATION YOURSELF. Their report of your insurance coverage is not kept up to date and may not be correct. We are extremely disappointed in this misleading process and are currently searching for a new dentist.

Michael Warren

The folks at Lake Crest took great care of me, teeth are feeling 👍

Americars Group

LOVE IT SO FAR VERY KNOWLEDGEABLE

LaRae Boles

Everyone is so nice, wait a minute, the are AWESOME!! They make sure that every thing they do is to standard and beyond. The place is so clean and in order. Love the people!!! I'm so glad I found you!!

Allen Shabani

Excellent staff. Feel right at home with friendly professional care. Good doctor.

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