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Review of North Pole Dental Workshop

North Pole Dental Workshop: Providing Quality Dental Services with a Friendly Staff

North Pole Dental Workshop is a dental clinic located in North Pole, Alaska. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and teeth whitening services. The clinic is open from Monday to Friday, from 8:00 AM to 4:00 PM, and is closed on weekends.

The clinic's location is easily accessible, and the staff is friendly and welcoming. Patients are greeted with a warm welcome from the front desk clerks, who are helpful and accommodating. The dentists and dental hygienists are knowledgeable, caring, and gentle, making patients feel at ease during their appointments.

Despite some negative reviews, the majority of patients have had positive experiences with the clinic. Patients have praised the staff's professionalism, trustworthiness, and attention to detail. The clinic's doctors are attentive and take the time to explain treatment options and answer patients' questions. The office manager is exceptionally aware of how insurance covers treatments and is detailed and sensitive to patients' worries while explaining their treatment plans.

North Pole Dental Workshop is an excellent choice for patients who have dental anxiety. The clinic's staff is patient and understanding, and they will make patients feel comfortable every step of the way. Patients can also enjoy the distraction of a TV overhead during their appointments, which is a great distraction for both adults and kids.

In conclusion, North Pole Dental Workshop is a reliable dental clinic that provides quality dental services with a friendly staff. Patients who are looking for a trustworthy dentist office that treats them like family should consider North Pole Dental Workshop for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

North Pole Dental Workshop Reviews - 34

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
matthew haynes

matthew haynes

πŸ‘ πŸ‘Ž 😐
Professional Trustworthy Highly Recommend

Great dental office. They’re professional, trust worthy, and take the time to explain treatment and how to prevent cavities. My whole family has gone here for years. I would highly recommend them even for young children.

Cami Smith

Cami Smith

πŸ‘ πŸ‘Ž 😐
friendly staff knowledgeable dentist caring dentist thorough hygienists trustworthy

The North Pole Dental Workshop provided me with they best experience I have ever received from a dentist office. The front desk clerks are friendly and helpful. The dentist is knowledgeable and caring. And the dentil hygienists are sweet and thorough. I recommend this dentist to anyone in need of a trustworthy dentist office that treats you like family!

Savannah Clark

Savannah Clark

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Friendly Staff Knowledgeable Welcoming Great Service

The staff is very friendly and knowledgeable. They are very welcoming to everyone. I've had multiple cleanings and dental work done at their office. Every time I leave knowing I've been well taken care of and thrilled with my experience.

Gaye L. Wright

Gaye L. Wright

πŸ‘ πŸ‘Ž 😐
Helpful Gentle Caring

We love Dr. Bauer and Dr. Mortenson! They are so helpful, gentle and caring. Our granddaughter was not quite 4 the first time she saw Dr. Bauer. He was so gentle and worked with her, explaining all that was going to do. She loves him!

Steven G

Steven G

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Great with kids Excellent customer service Highly recommended

We love this dentist. Absolutely amazing people work here. They are fabulous with my children. My oldest needed fillings and they put her at ease. They have cute names for the tools and explained the entire process to her. Also, my youngest left her goodie bag (which is fabulous btw) and the receptionist held onto it for a whole week until our next appointment. Not many people do that. I feel very comfortable here. They want to take care of you (not lie for money like other dentists) and they have fabulous customer service. We won't go anywhere else for a dentist! We highly recommend them.

Ashley Singleton

Ashley Singleton

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Bad Experience Incompetent Dentist Poor Service

Long story short my husband went in for a cleaning and they found a cavity. When the dentist came in he was about to start drilling on the wrong tooth! Then his assistant told him the correct tooth and he ordered her to leave the room. He didn’t even drill where the cavity was and now when my husband smiles you can see a hole that they did not fill right next to his canine tooth. Husband will never go back and I highly do NOT recommend!

Marlene Vargas

Marlene Vargas

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Expensive Fees

Will not recomend, my daughter got seen here she wasnt num well and felt lots of pain. We decided not to continue coming to this place. Ut they keep scheduling her appointments without calling me or leaving me voice messages. And if you get an email, whether you confirm or not they still keep you booked and if you dont show up they charge you $50 fee. So now again I saw a email about me needing g to confirm my daughter appointment and I been calling none stop to tell them to stop scheduling without my consent but they wont answer their phone. Looks like I'll need to go in person but such a waste of my time and them being thieves by charging $50 fees.

William Tigner

William Tigner

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Poor Treatment Long Wait Time Expensive

After 3 techs and 2 hours later, the dentist finally came in to do what the techs couldn't. My mouth was so neat up and sore. No mass were offered for pain. They looked at my records and said I didnt need anything. They didn't contact my family practice doctor. I tried to schedule another appointment and was met with rudeness on the phone.
They are far too busy. The dentist was working on 3 other patients while I sat there trying to be patient. I was getup a root canal and a cap.
My 3rd one.
5k later, I was met with this.
I will never go back. Nor will my family members, nor my friends.
Glad you all had a good visit.
I was treated poorly!

Chris Pursel

Chris Pursel

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Friendly Staff Professional Doctors COVID Safety Measures TV for Distraction

Very friendly staff and professional doctors. For COVID, you fill out your paperwork in the car before entering. When you are actually in the chair for your appointment, they have a TV over head. It is a great distraction for adults and kids.

Giles Hawthorn

Giles Hawthorn

πŸ‘ πŸ‘Ž 😐
Excellent Service Friendly Staff Great Dentist

Drove with glee and enthusiasm to see Dr. Bauer and staff for my appointment. Never before in the history of teeth and gums has a patient such as myself been more satisfied with their services. Best dentist and staff I've ever had.

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