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Review of Spanish Trail Dental Group

Spanish Trail Dental Group:

Spanish Trail Dental Group is a dental clinic located in Tucson, Arizona. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and oral surgery. The clinic is open to patients of all ages, and the staff is dedicated to providing high-quality dental care in a comfortable and welcoming environment.

The clinic has a team of experienced dentists, including Dr. Bart Stears and Dr. Kun, who are committed to providing personalized care to each patient. The staff is friendly and professional, and they go out of their way to make patients feel comfortable and at ease during their visits.

Patients have praised the clinic for its excellent service and attention to detail. The clinic has received positive reviews for its friendly staff, knowledgeable dentists, and comfortable atmosphere. Patients have also appreciated the clinic's commitment to providing affordable dental care and its willingness to work with patients to find financing options.

While some negative reviews have been left by patients who were unhappy with their experience, the majority of reviews are positive. Patients who have had negative experiences have cited issues with billing and pricing, but these complaints are outweighed by the positive reviews from patients who have had excellent experiences with the clinic.

Overall, Spanish Trail Dental Group is a reputable dental clinic that provides high-quality dental care to patients in Tucson. The clinic's experienced dentists, friendly staff, and commitment to patient comfort make it a great choice for anyone in need of dental services.

Amenities

  • Wheelchair accessible restroom

Spanish Trail Dental Group Reviews - 34

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Evan Campbell

Evan Campbell

👍 👎 😐
Friendly Professional Knowledgeable Painless Patient Understanding

Dr Kun is awesome! Friendly, Professional and Knowledgeable. Dental procedures suck but he makes it as painless as possible and is very patient and understanding. If your looking for a dentist stop looking and go see Dr Kun, you wont regret it.

Sybil Erden

Sybil Erden

👍 👎 😐
Poor Service Incompetence Bad Ethics Expensive

Please be aware that this is part of a chain owned by an out of state dental group. When I first went to Spanish Trail I was treated directly by a dentist, Swensen, who is one of the owners..and who seemed like a great guy, doing good work. I had a couple of procedures done which seemed fine.

Based on my recommendation and then-positive experience, my husband decided to have major implant work with full upper devise...costing $23 THOUSAND...done there.

1 - Swensen moved back to Utah in the middle of this major procedure my husband was having, without even telling us he was leaving.
2- The first upper devise was so ill fitting it had to be remade. Swenson tried to tell my husband it was supposed to be like that...
3- after Swenson left, when my husband went in to have the new remade devise installed, the bumbling fools there broke 3 out of 4 of the tiny screw holding the implant in place...didn't have more screws...could not figure out how to get the broken pieces out and removed portions of the implant which are NEVER supposed to be removed. My husband sat in the chair for four hours with his mouth open while they ran around like a group of clowns. The next day he had to come back and meet with someone from the lab who knew what she was doing and have the new devise installed. What incompetence!!!
4- in an attempt to placate us, and avoid a possible lawsuit, the office offered to do some other needed work for my husband and myself for free....this was to be about $5000 of work and we agreed. When time to do the work came around, they reneged on the verbal agreement and did half the agreed upon work ($2k worth)...poorly...and where rude and condescending about it. They were supposed to do a root canal and crown for my husband and a couple of crowns for me. They did the crowns which never fit properly because they were not finished properly. When I made an appointment to have them finished with a little grinding and polishing, I drove into town, but they looked at the work, snickered and
laughed and refused to do anything.

This place is to be avoided like the plague. And keep your eyes open when dealing with ANY of the connected offices. Their ethics are highly suspect as well as their dental abilities.

My husband has had to have the devise adjusted several times as it is ill-fitting, and today, after two years, needs more work done on the bite. We are finding another dentist....Keep in mind those of you with experiences like ours, your can file a claim with the AZ Dental Board for up to SIX YEARS after the work is done.

mbalderi

mbalderi

👍 👎 😐
Professional Polite Competent Recommend

I first visited this place 6 years ago and at the time I would have given them a 2 star rating. I gave them a second try both last year and this year and they have totally turned things around 180 degrees. The receptionists, assistants and dentist are all highly professional, polite and competent. I will recommend this group to anyone in Tucson!

Brad Stears

Brad Stears

👍 👎 😐
Great Experience Best Dentist Poor Reviews Bad Doctors

I've been in a few times within the last year and have had nothing but a great experience. Bart is the best dentist I have dealt with. I was a little surprised by all the poor reviews; I think they had some bad doctors in the past, but I guarantee that anyone that see Bart will be ecstatic.

Matt Roll

Matt Roll

👍 👎 😐
Great Experience Local Affiliation

My wife and I both have a great experience here about two weeks ago. I thought they were local, but they are part of a much larger corporate chain. They are affiliated with the "Every Kid's Dentist" across the street but are not part of the same company.

Paul Mortensen

If I could give 0 starts I would but that's not an option after looking at the other reviews I should t have even called this place but I did. They won't even disclose basic pricing that literally EVERY OTHER DENTIST OFFICE in Tucson is able to disclose over the phone. Guess an exam fee is where they make they're money........?

Devin Bell

Had some bonding done, and it failed and cracked within 72 hours after paying over 400 dollars out of pocket to have the work done. Went back immidelty and was told I would be charged $200 to have their shotty work fixed. I have had similar work done that lasted over ten years. Absolutely unacceptable.

Aaron Callan

Insurance covers the procedure, but "it is too hard to bill". You will have to pay 100% out of pocket. Sounds like I wasted my time on supplemental insurance or maybe this dentist. I am going to find one that doesn't find it difficult to bill my insurance.

jay jay

Everything is great.... EXCEPT the hidden crap they use with their financing cards with smile generation... If you cannot pay your bill all in full, I wouldn't get anything done here... Once you go over your so many months no interest they will get all the interest back and charge you for it, so after a year if you haven't paid it off then look forward to another $1,000 bucks your going to get charge for.... SMILE GENERATION IS A TOTAL RIP OFF!

k nelson

great experience very friendly and professional staff the dentist Bart Stears who did my work is a very nice guy and was able to do everything in one day best dentist office i have ever been to

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