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Review of Lotus Dental Group - Cosmetic Dentistry in Campbell | Dentist near me

Lotus Dental Group - Exceptional Dental Care in Campbell

Lotus Dental Group is a dental clinic located in Campbell, California. They offer a wide range of dental services, including cosmetic dentistry, dental implants, teeth whitening, denture care, and more. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Wednesdays and Fridays, they close at 1:00 PM. They have a team of experienced dental professionals who are committed to providing exceptional dental care to their patients.

The clinic has received mixed reviews from their customers. Some customers have praised the clinic for their friendly and professional staff, while others have criticized them for their high costs and unnecessary procedures. However, the majority of the reviews are positive, with customers commending the clinic for their transparency about treatment plans and their ability to put patients at ease.

One of the standout features of Lotus Dental Group is their commitment to safety during the COVID-19 pandemic. They have implemented strict protocols to ensure the safety of their patients and staff, including screening questions, temperature checks, and the use of protective gear. They also have air purifiers in the back to help capture aerosol.

If you are looking for a dental clinic that provides exceptional dental care and takes your safety seriously, Lotus Dental Group is definitely worth considering. Their experienced team of dental professionals will ensure that you receive the best possible care and treatment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Lotus Dental Group - Cosmetic Dentistry in Campbell | Dentist near me Reviews - 54

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Maryam Liebmann

Maryam Liebmann

👍 👎 😐
Professional Friendly Helpful Thorough Great Dentist

I just started with Lotus Dental Group and I am so pleased! The employees, from the office staff to the dentists are professional, friendly, and very helpful. They answered my questions thoroughly and I’ve never felt pressured to do unnecessary treatment. I’m thrilled to have finally found a great dentist in the area!

Hello Hello

Hello Hello

👍 👎 😐
Overcharging Poor Customer Service Untrustworthy

Dr. Chawla will make sure to spend every cent you have in ur insurance, and Casandra will make sure to overcharge you and never return the call about the issue. Otherwise, the service is fine. Just be extra vigilant. Not a dentist I would trust.

Rami Mostafa

Rami Mostafa

👍 👎 😐
Great Service Skilled Dentist Friendly Staff

OH MY GOD! My bite is fixed!!!
I went on 10/3 and did my left side filings and 10/10 did my right side. Always an enjoyable moment coming here. After finishing up my right side Dr. Chawla mentioned let me know how your bite feels once the numbing wears off. During the numbing it felt really weird. Once I woke up it was incredible, my bite was fixed and I feel brand freaking new. This is definitely the best dental group I have ever been to and wish I can bring my whole family from socal here. 10/10 would recommend. You are in good hands god willing!

Marlo Jones

Marlo Jones

👍 👎 😐
Excellent Service Friendly Staff

5 stars on every level! Dr. Chawla and her entire staff were simply amazing! Walked in as a new patient and I was treated as if I was a patient of theirs for years, couldn’t have asked for a better experience. Got a teeth cleaning, consultation, and a mouth guard/retainer all within 3 weeks. Couldn’t be happier with their service.

And big shout out to Casandra and Ana! The show wouldn’t run without these ladies

Estefani Ocampo

Estefani Ocampo

👍 👎 😐
Friendly Staff Efficient Paperwork Knowledgeable Doctor Clean Facility Comfortable Amenities

From the moment I called to make my first appointment I felt welcomed by the staff. I love how you fill out all paperwork on iPad quick and simple. Dr. Chawla explained everything very well and made sure everything was done to perfection. The facility is very clean and spacious, they even have massage chairs in one of the rooms.

Ray Casillas

Ray Casillas

👍 👎 😐
Friendly Staff Professional Helpful Clear Communication

Very friendly and professional staff. Went to them earlier this year for help and they delivered. Glad they also give a clear idea of what you need done and will talk you through it so you have a better understanding as well. The staff really pulled through for me.

Manal Am

Manal Am

👍 👎 😐
Poor Quality Work Unprofessional Behavior Expensive

Both my husband and I had a terrible work done on our teeth by this dentist. She only cared about maximizing use of dental insurance and not our well-being. The crowns she put in did not fit properly and she didn't know how to fix them so she just put them in instead of sending them back. The crowns which cost a fortune broke after less than 2 years and because they were placed in correctly had created spaces between the molars and the molars next to them got cavities from food that would get stuck there and couldn't be cleaned. This of course required years of extra work on these teeth by multiple dentist and was not covered anymore by insurance because they already paid this dentist for the crowns. I don't recommend this dentist and I think it is important to let others know of the dangers of having someone mess with their teeth.

Akshay Chavan

Akshay Chavan

👍 👎 😐
Great Experience Professionalism Effective Communication Recommendation

I had a great experience since past 2 years doing all dental procedures from Dr. Chawla and her team. I did my Invisalign Teeth Alignment and other dental work. The entire team gives their full attention paired with solid professionalism, compassion, and effective communication that helped me throughout the entire process. I continue to undergo dental related activities from Dr. Chawla and I would highly recommend everyone for dental related procedures.

Annie Sprague

Annie Sprague

👍 👎 😐
Poor dental work Misleading advice Lack of trust

My neighbor highly recommended Dr. Chawla. Things however went horribly wrong for me and my husband.
In May., after over a year without dental cleaning and after we got the vaccine, we went to see Dr. Chawla. We both don't normally do numbing for any cleaning (regular or deep) and it's been that way with different dentists forever. Dr. Chawla wasn't able to do cleaning without numbing. She said she's scared if the patients flinch. We should have stopped there. We went along.

What went wrong for me: She said I needed a crown (dentin layer showing) for my second to the last top right. I went with it. The crown was hurting so much and I was thinking to give it some time. After 3 months, it was still hurting, I went back twice and she shaved it twice. It didn't fix problem anyway until I saw a new dentist and she fixed it for good. The crown now is so thin in areas that the metal is almost showing. I was told the crown should've been made to close the big gap I have to prevent the food from trapping. I did ask for that, but Dr. Chawla's office told me the gap couldn't be closed. I didn't understand why. Now I have to live with a crown for years to come dealing with the gap. Also, the new dental office (hygienist) didn't understand why Dr. Chawla had to numb for cleaning because they never numb for regular cleaning and only do numbing for deep cleaning for patients who request it. Also, Dr. Chawla's office didn't do polishing for me after cleaning. I had to ask multiple times and went back to get my teeth polished because they felt so rough.

What went wrong for my husband: In May. after a long year, Dr. Chawla said my husband only needed regular cleaning. In Aug. when he went back for a follow up appointment after seeing a periodontist, Dr. Chawla told him he needed deep cleaning (3 months after the regular cleaning). He went with it and went in for a half mouth deep cleaning. He came back with a whole swollen face that we've never seen anything like that. Also, he said the treatment didn't feel like a deep cleaning. It was more like another regular cleaning. We immediately cancelled the other half mouth cleaning. And this week when my husband saw the new dentist, he was told he didn't need deep cleaning for the half that wasn't done in Aug. He didn't need any deep cleaning in the first place just like Dr. Chawla told him in May. For whatever reason Dr. Chawla thought she needed to do deep cleaning for my husband only after 3 months was never explained and understood. The whole thing didn't make any sense. Also, Dr. Chawla told my husband to always brush his teeth right after eating, which completely contradicts what we knew about dental health. We are supposed to wait at least half an hour before brushing because the enamel is soft and warm after eating, brushing the teeth right after eating will damage the enamel. It confused my husband and he had to do the research all over again and confirmed once again that we shouldn't brush our teeth right after eating. We should trust what our dentist says or does. We don't have trust in Dr. Chawla.

Response to the response: There is no need to communicate when we were done with the office and completely lost the trust. We don't have that kind of time.

Nyla Worker

Nyla Worker

👍 👎 😐
Affordable Professional Caring

I started going to this dentistry in 2018 while in college and with little money after a dental emergency. Even though, I had no insurance she took me in onboarded me into her insurance and fixed my teeth perfectly. Since, I have gone 3 times a year and have not needed any major intervention.
Besides, the major fix in 2018, she has only prescribed me with a retainer for teeth sensitivity due to grinding. The sensitivity was specially bad when going through the dental cleaning. Though, I thought the pain was related to me just been sensitive and that the retainer was unnecessary, but I gave the dentist the benefit of the doubt and wore it for 6 months. I am so impressed now. I recently went for the dental cleaning and the teeth sensitivity was gone.
This dentist is amazing and really takes care of her patients. I highly recommend her. The dentist will not put you through any unnecessary procedure and is all about maintaining.

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