Family Dentist: Caro Janet A DDS
Review of Family Dentist: Caro Janet A DDS
Family Dentist: Caro Janet A DDS is a dental practice located in Vallejo, California. The practice offers a range of dental services, including routine cleanings, fillings, and extractions. The office is open Monday through Friday from 9:00 am to 5:00 pm, and is closed on weekends.
The practice has received mixed reviews from customers. Some customers have praised the practice for its cleanliness and the professionalism of its staff. One customer wrote, "I want to thank Dr. Janet Caro for being such a top-notch dentist and going above and beyond for what she did for me. The office is super clean unlike some other places. Dr. Caro is a very nice and professional caring person who made sure I was comfortable. I can't say enough nice things about her and their staff. This place is where I'll be going from now on!"
However, other customers have had negative experiences with the practice. One customer wrote, "Called today (01/12/2022) to get an appointment. The person who took my call didn't offer any name, and sounded like a whiny, insecure teenager. Like so many other dentist offices, Janet Caro's office cares only about money without providing decent service. Of course they need to get paid, but they are shamelessly GREEDY, while also being INEPT!"
Another customer expressed frustration with the practice's organization, writing, "Both Drs are very nice people and are very good at doing the injections to have work done. However, I don’t like having to ask my dentist what work I need done, or when I come in to have work done and they have to ask me which tooth we’re working on today. It takes less than 30 seconds to check a chart before you meet with a patient, it just seems lazy and was not very reassuring for me that they didn’t even know what they were doing when I came in and was already in the chair."
Overall, Family Dentist: Caro Janet A DDS offers a range of dental services and has received mixed reviews from customers. It may be worth considering this practice for routine dental care, but customers should be aware of the potential for negative experiences.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Chelsea Schumann
Both Drs are very nice people and are very good at doing the injections to have work done. However, I don’t like having to ask my dentist what work I need done, or when I come in to have work done and they have to ask me which tooth we’re working on today. It takes less than 30 seconds to check a chart before you meet with a patient, it just seems lazy and was not very reassuring for me that they didn’t even know what they were doing when I came in and was already in the chair.
Taneya78
Called to set up a new patient appointment. The only appointment available in the near future didn’t really work with my schedule and I let them know that. By taking the appointment I maybe late or need to call to reschedule. When I called the day of my appointment to reschedule I was told there is a $25 cancellation fee. No notice of the fee was told to me when I was scheduling the appointment during my first conversation with them. Without even seeing them I’m left with a bad impression.
L. Iacono Yacono
I want to thank Dr.Janet Caro for being such a top notch dentist and going above and beyond for what she did for me. The office is super clean unlike some other places. Dr. Caro is a very nice and professional caring person who made sure I was comfortable. I can't say enough nice things about her and their staff . This place is where I'll be going from now on!
Between Friends
Called today (01/12/2022) to get an appointment. The person who took my call didn't offer any name, and sounded like a whiny, insecure, teenager. After I explained what I needed done, she kept saying that she THOUGHT insurance wouldn't cover it. After I insisted she made sure the information she provided was correct, she finally relented, and put me on hold to obviously ask someone more knowledgeable. Then a more mature woman came on the phone, and she curtly said they don't take new patients. Please refer to the attached screenshot showing they accept patients, so the person saying otherwise is either a liar, or incompetent. Like so many other dentist offices, Janet Caro's office cares only about money without providing decent service. Of course they need to get paid, but they are shamelessly GREEDY, while also being INEPT!