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Review of My Dentist- Ashley Huong Ho, DMD

My Dentist- Ashley Huong Ho, DMD is a dental clinic located in Hercules, California. The clinic offers a range of services including general dentistry, oral surgery, and sleep clinic services. The clinic is open Monday through Saturday, with extended hours on Saturdays. The clinic is closed on Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service, knowledgeable staff, and reasonable prices. Others have criticized the clinic for its poor customer service, long wait times, and high prices. Despite the mixed reviews, the clinic has a loyal customer base and has been serving the community for many years.

The clinic's staff is friendly and welcoming, and they strive to make each patient feel comfortable during their visit. The clinic uses the latest technology and equipment to provide high-quality dental care. The clinic's dentists are highly trained and experienced in their field, and they work closely with patients to develop personalized treatment plans that meet their unique needs.

If you're looking for a dental clinic in Hercules, California, My Dentist- Ashley Huong Ho, DMD is worth considering. While the clinic has received mixed reviews, it has a loyal customer base and offers a range of services to meet your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

My Dentist- Ashley Huong Ho, DMD Reviews - 65

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
George Haynes

I had a very satisfying visit, got in right away as I had an emergency. Painless extraction, Dr. has very skilled hands. Reasonable prices

Benedict Tannady

Benedict Tannady

πŸ‘ πŸ‘Ž 😐
Good Service Experienced Staff

I've been seeing this dentist for years now and I come back regularly when necessary. In the past, I got my braces procedure performed here. I still come back for routine teeth cleanings and x-rays too. Everyone here is really nice and knows what they're doing. As long as you schedule an appointment ahead of time the entire procedure is accomplished thoroughly and timely. Customer service is awesome, as they are welcoming and hospitable to all their guests. :))

Carolyn Moore

Carolyn Moore

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overcharging Sloppy Work

On my first appointment with β€œMy Dentist”, after Proof of my insurance and the routine examination, the young lady in the finance department, discuss with me the procedures that was to be done, and told me my told cost, which I then paid in cash, and part of the work was started that day. However, upon arrival on my next visit the young lady informed me that a mistake was made ,over six hundred dollar (Of course not in my favor).
Also I had to complain several times to the dentist regarding the harden material that remained on my my teeth, (felt like sandpaper) She said β€œIt would eventually wear off, couldn’t be made any smoother, I had a lot of fillings, but there is hard material where there was no cavity. However, almost a year later it’s still not smooth. Very sloppy work. This year, returned for my first 6 month cleaning was given an amount which included the annual deductible, which I paid, and my next cleaning would be this amount. Returned for my second 6 month cleaning for the year told the amount, paid it. Two or three months later get a statement for additional money. When I called about the additional amount, I’m now told they only give you an estimate of how much your insurance portion will be ???????????? I guess this is the new way of during business.

Long Nguyen

Long Nguyen

πŸ‘ πŸ‘Ž 😐
Friendly Staff Outstanding Skills Pain-free Treatment Clear Explanations High Quality Service Recommend to Everyone

Doctor Ho and her staffs are the friendliest dentists and assistants that I have ever met. More importantly, they have outstanding skills for the job. I never felt the pain during and after I got my teeth done. Although the staffs gave me the pain medication description, I didn’t have to use it at all since I didn’t feel any pain as I have mentioned above.
The team took their time to explain clearly everything to me regarding the treatment that they would apply to my teeth before they started. After I got my teeth done about one or two days later, they did a following up phone call to check on me. My Dentist - Ashley Huong Ho, DMD staffs have high quality skills and customer services that every patient could ask for.
I highly recommend My Dentist- Ashley Huong Ho, DMD to everyone.

Nicole Hartman

Nicole Hartman

πŸ‘ πŸ‘Ž 😐
Great Experience Helpful Appointment Reminders Friendly Staff Knowledgeable Dentists Hygiene Education Product Recommendations

Great experience every time. Appointment reminders sent as text is very helpful. Staff is friendly and the dentists are very knowledgeable when it comes to educating about hygiene and the best products to use in between visits.

richard gledhill

The absolute best! I’ve been reluctant to post this review but just don’t want to share!

Blaine Robinson

Everyone is very friendly. I’m very pleased with the service. Gentle and thorough with the cleaning.

Inga Tran

Inga Tran

πŸ‘ πŸ‘Ž 😐
Caring Staff Professional Clean Office Efficient Scheduling Thorough Cleaning Improved Dental Health Highly Recommended

I'm very thankful I found Dr. Ho. She and her staff are caring, professional and just simply wonderful. The office is super clean. They are great at scheduling patients. I never have to wait to be seen when I showed up for my appointments. Dr. Ho actually took the time to clean my teeth herself, not like some places where they have assistants do it. Because of Dr. Ho my teeth is healthier than ever before. I highly recommend her.

Alissa Johnson

Alissa Johnson

πŸ‘ πŸ‘Ž 😐
Pain-free Great service Recommend

I am now pain free while eating! I've had pain chewing on the left for at least 8 years! I've been told by my other dentist nothing is wrong. Ashley's office found the cracks in my tooth and placed a permanent crown and now I can eat without problems! I am so thankful! The office staff is great, very accommodating and I will go back as well as recommend this office for anyone. Thank you so much!

θ‘£θ‘£

θ‘£θ‘£

πŸ‘ πŸ‘Ž 😐
Expensive Incompetent Staff

Don't waste your time and money here. The doctor will milk you for your money and the assistants have no idea what they are doing while the doctor just stands there idle. They deserve 0 stars if that was possible.

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