Review of Smileland Dental
Smileland Dental is a dental clinic located in Visalia, California. The clinic offers a range of dental services, including emergency dental services, endodontics, oral surgery, and pediatric dentistry. The clinic is open from Monday to Friday, from 9:00 am to 6:00 pm. The clinic is closed on Saturdays and Sundays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff, clean and organized facility, and affordable prices. They have also appreciated the clinic's efforts to create a welcoming and comfortable environment for children, with video game and tablet stations. Other customers have expressed frustration with the long wait times and difficulty in scheduling follow-up appointments. Some customers have also reported negative experiences with the front desk staff and dentists.
Despite the mixed reviews, Smileland Dental remains a popular choice for dental care in the Visalia area. The clinic offers a wide range of services and has a team of experienced dentists and staff. Patients can expect a clean and organized facility, friendly and professional staff, and affordable prices. However, patients should be prepared for potential long wait times and difficulty scheduling follow-up appointments.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
SA ARIAS
The employees and dentist are all friendly they explained everything for me since it was my daughter's first dental visit, I love the atmosphere there its so calming and kid friendly, beautiful colors and cute kid decorations. I really like this place definitely recommending it to all my family and friends. Thank you Smileland Dentistry.
Alyssa Neece
Horrible experience. These people are dishonest and aggressive. Save your kid from the trauma and take them elsewhere. They should NOT be allowed to strap down your child to a board and tie down the wrists/ankles/waist as well. It was HORRIFIC to watch and they made you sign a waiver PRIOR to entering the room stating that you, as the parent, would not speak or touch the child during the procedure. My daughter was calm and collected as we entered the room. They immediately strapped her down for "precaution" which caused her to panic. This is straight ABUSE and should not be allowed. The employees did not comfort her as she screamed hysterically. They were rough and forceful with their words. My daughter was drenched in sweat and cried for the entire day following the incident. She is SO traumatized by this experience. PLEASE DO NOT TAKE YOUR CHILD HERE. PLEASE READ THE REVIEWS BEFORE SCHEDULING.
Yolanda Hernandez
They provided to my daughter patients and security. Made her feel comfortable for it being her first time since shes 2 1/2 yrs old she didn’t cry at all
Rosie garcia
Amazing staff, very friendly. As soon as my daughter and I walked in we were greeted promptly and didn't even wait 5 minutes to get called back. My daughter was very nervous and the medical assistant that helped us was so friendly and explained everything that she was doing and what all of her cleaning instruments did for my daughter to understand. She also answered all of her questions. She had a lot of questions too. As we were signing out she also explained the points the kids get and how they earn them to get prizes. It was the first time I had actually seen my daughter comfortable with medical staff. Thank you smileland staff and Dr. B. Will highly recommend.
Michael4 StuFF
Felt very clean and safe .The wait time is always short I have two kids 4&5 and was in and out in 45 minutes. My 5 year old has autism and they are so great with him I would not go no where else.They also give you a private room if needed.
Ashlee Monique
Amazing Friendly Environment For Children!
Staff is beyond respectful and makes the kids as well as the parents feel super comfortable when it comes to getting X-rays & cleanings! Always a relaxing time when going to this dentist!
Abel Rivera
I took my 6 year old for a cleaning and ended needing an extraction because of a tooth being infected they took care of us right away my child did not cry she took it like a champ they strapped her down for her safety that also made it easier on the doctor removing the tooth staff was polite and professional. I would totally recommend anyone here.
janessa Chacon
If I could give this place 0 stars I would , my 3 year old came to smileland Visalia location after we took him to the Tulare location when he was 1. We thought everything would be great since our experience in Tulare was good . The receptionists were very nice but our second visit for cavity filling was complete and utter hell . I gave the okay for the papoose board IF my son WASN'T COOPERATIVE. That was THE AGREEMENT!!! They brought in the board and said they'd PARTIALLY strap him down which even then I should've took my son and left but I unfortunately didn't which is my fault . They DIDN'T PARTIALLY STRAP HIM DOWN THEY FULLY DID FOR NO REASON MY SON WAS COOPERATIVE. Not only did they do this to my poor baby but they kept insisting he get X-rays even though he was hysterical and gagging cause the camera was to big for his small mouth . They wanted to put him back in the board just to get these X-rays . They finally stopped after he wouldn't allow them and I was visibly getting ticked off . I would not EVER bring my child here again and I do not recommend anybody else take their children here unless they want to traumatize their babies which they did mine . My son was taken to a different dentist who doesn't believe in strapping down children and he wouldn't even let them touch him because of what smileland did to him . Now my son is terrified of the dentist and has to start all over with trust . That's not okay and that shouldn't ever happen to children it should be a pleasant experience . Shame on you .
FreddyThaFish
Place is great for kids. They engage them at the lobby with video games. Then when they actually go inside, the staff are very friendly. The colors and the setup is very kid friendly. Also, once the visit is over the kids get a stamp book where they receive points that can be redeemed for prizes.
alvarez vargas
I will not reccomend this place to anyone. The staff was very unprofessional and rude. Definitely needing some all staff training. The experience was traumatizing for both our son and us. Never going back! We are so fortunate that Kids Dental in Hanford were able to take us in jist hours after leaving this place. When kids dental tried getting our information sent over to them by smileand they refused and were very rude. You have small children do not take them here! Kind of like a western dental if you know what i mean...
I wish i could give 0 stars!!