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Review of San Juan Smiles

San Juan Smiles is a dental clinic located in Durango, Colorado. The clinic offers a wide range of dental services, including dental implants, cosmetic dentistry, endodontics, and periodontics. The clinic is open from Monday to Thursday, from 8:00 am to 5:00 pm.

The clinic's location is easily accessible, and the staff is friendly and professional. Patients have praised the clinic for its welcoming atmosphere and the quality of care provided. The clinic's team is knowledgeable, and they take the time to explain procedures and answer any questions patients may have.

San Juan Smiles offers a variety of services, including dental implants, which are a popular option for those looking to replace missing teeth. The clinic's team of experts is skilled in performing dental implant procedures, and they use the latest technology to ensure that patients receive the best possible care.

The clinic also offers cosmetic dentistry services, including teeth whitening and veneers. These services can help patients improve the appearance of their teeth and boost their confidence. The clinic's team of experts is skilled in performing cosmetic dentistry procedures, and they work closely with patients to ensure that they achieve the desired results.

Overall, San Juan Smiles is a top-rated dental clinic that provides high-quality care to its patients. The clinic's team of experts is knowledgeable, friendly, and professional, and they use the latest technology to ensure that patients receive the best possible care. If you're looking for a dental clinic in Durango, Colorado, San Juan Smiles is definitely worth considering.

Amenities

  • Wheelchair accessible entrance

San Juan Smiles Reviews - 199

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
TGB

TGB

πŸ‘ πŸ‘Ž 😐
Great Service Professional Staff Effective Treatment

Thanks Michelle! I had not been able to see Dr. Lacey for 2 yrs. due to my insurance. I changed my insurance and just had my check up with Dr. Lacey. In those 2 yrs.away I developed stains on my lower front teeth which the other dentists office told me they could not remove. I was so delighted when I got home an saw that Michelle had completely removed them all!! I'm so thankful to be back with Dr. Lacey and his team. Thanks again!

Jane Moser-Cox

Jane Moser-Cox

πŸ‘ πŸ‘Ž 😐
professional thorough personable highly recommend

First visit with this dental practice. My hygienist, Michelle, was thorough, professional, personable, and gave the best teeth cleaning I've ever had. The dentist was also top notch and explained everything comprehensively. Highly recommend this dental office!

Tanya Roth

Tanya Roth

πŸ‘ πŸ‘Ž 😐
Excellent Service Highly Recommended

Dr. Lacey, Dani and all the staff always take such good care of me. They are patient with my needs. Dr. Lacey's work is outstanding! I don't have anyone else work on my teeth and I recommend Dr. Lacey any chance I get.

Angela Ownbey

Angela Ownbey

πŸ‘ πŸ‘Ž 😐
Unprofessional Incompetent Incomplete Treatment Poor Customer Service

I was so disappointed in this dentist office. They have been incredibly unprofessional and didn’t know what they were doing with my Invisalign treatment. I spent money on a treatment that was done incorrectly. Tray’s weren’t fitting correctly but instead of finding the problem and adjusting they just ended the treatment - incomplete. This was verified by a different dentist and an orthodontist. I tried calling and going in to get the problems fixed but they don’t answer their phone or return calls. The only excuse I got when I went in is that they are busy and short handed. They don’t have a receptionist or answer their phone and instead send a text asking what they can help with but then don’t call back. So frustrating!

Jeff Gann

This office has a great doctor and fantastic staff. Rachel and Dani are always welcoming and caring for their patients.

Tracy Shauinger

Tracy Shauinger

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Doctor Informative Easy Cleaning

The staff and doctor are always friendly and helpful. Very informative about what’s going on if there are any issues. Simple easy cleaning this time.

Russell Ashburn

Russell Ashburn

πŸ‘ πŸ‘Ž 😐
thorough gentle state of the art equipment highly recommend

My dental hygienist was incredibly thorough yet gentle. The office has state of the art equipment for x-rays. I would talk about the lobby but I didn't even get a chance to sit down as my hygienist was waiting for me when I showed up for my appointment and took me straight back. I would highly recommend San Juan Smiles as a dentist office.

Brandon Roberts

Brandon Roberts

πŸ‘ πŸ‘Ž 😐
experienced dental patient thorough good experience

I am an experienced dental patient unfortunately. This was my first time with this office and they were very thorough and I had a good experience.

Stacy G

Stacy G

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Billing Issues

The office has no one working the front desk and we have had billing issues with my husband for the past year. The office manager keeps trying to charge us for my husbands appointment when it should all be going to our dental insurance. The first time was with COVID and a missing check. The second time they are saying it is becuase my husband rescheduled his appointment and they scheduled him before his 6 months. I asked "why didn't you help him with scheduling and looking at his dates?" Response was "they can't do that for every call"....uhm I am pretty sure that is a major part of your job description and helping a customer. Also, the office manager tried very hard to have me complete dental work on a tooth we were just "keeping an eye on" that was over two years ago and nothing has come about my tooth that we are "keeping an eye on." I do like the hygenists and the modern equipment, but their customer service is lacking.

Nieda Jimenez

Dr.Lacy and his Staff are truly remarkable. Great Dental experience and kind hearted people. Highly recommend!

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