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Review of Optimum Dentistry of Coral Springs

Optimum Dentistry of Coral Springs:

Optimum Dentistry of Coral Springs is a dental practice located in Coral Springs, Florida. The practice offers a range of dental services, including cosmetic dentistry, dental implants, emergency dental services, and more. The practice is open Monday through Friday from 9:00 am to 5:00 pm, Saturday from 9:00 am to 2:00 pm, and closed on Sundays.

The practice is known for its exceptional staff and excellent service. Patients have praised the team for being welcoming, helpful, and professional. Dr. Santana, the lead dentist, is cordial, informative, and demonstrates a great level of knowledge. Patients feel they receive quality, excellent, and satisfactory dental care. The practice is highly recommended by patients who appreciate the premium standard of care they receive.

Patients have also praised the hygienists at Optimum Dentistry of Coral Springs. Carmelita is a standout hygienist who is described as amazing, friendly, and attentive. Patients appreciate her 20 years plus experience, and her recommendations to continue to have healthy teeth. Other hygienists, such as Carmen, are also highly recommended for their thoroughness, courtesy, and professionalism.

The practice is described as clean and professional, with a warm and welcoming atmosphere. Patients appreciate the state-of-the-art facility and the bi-lingual staff. The practice is also known for its short waiting period and reasonable prices. Patients have referred friends and family to Optimum Dentistry of Coral Springs and are happy to have found a dental practice they can trust.

Optimum Dentistry of Coral Springs Reviews - 132

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dalia Tepper

Dr. Santana is an artist. He is very careful with his work and meticulous. Is staff is wonderful, all accomplished in their own right — strong Latino women. What’s also wonderful is that if you do not speak Spanish they will always speak English around you to include you in their conversations. Bottom line, you feel safe and on good hands. I recommend them highly!

xunying zhao

It was totally a disastrous experience with Dr Santana on my 4/26/22 visit. I was scheduled to do a filling on one of my teeth on the left side at 3pm. After over 45 minutes wait, Dr Santana rushed in and told me anesthesia was needed. Shot was given before i realized it was on the wrong side. I informed the doctor and he did another shot on the intended side as well as the filling. Something was very wrong as the swelling on my right face kept getting worse even numbness on my left side started to go down. Dr Santana told me i didn’t need to worry and it would go away soon. The swelling on the right face was so bad I mentioned it to the nurse and I also complained to the front desk girl when paying for the filling. From the time I left the office till around midnight that day, my swelling and pain on my right face was so bad that in the first couple of hours I could not properly spell some words or eat/drink. Most the swelling and pain was gone by the next day so when the Dr called in the early afternoon I told him what happened; however, my right cheek was still noticeably swelling with a lumpy shape that makes my face looked uneven, which has not improved when I got up today and my right face remained lumpy and swelling ( feels like the cheek was injected into directly ) with some pain; So I called Dr Santana and visited him again in the afternoon. He acknowledged the problem and his mistake of injecting me on the wrong side, but insisted there was no possibility the anesthesia was injected into my face; nonetheless, he had no answer or fix other than asking me to wait for another 2 weeks to see the problem would go away. I have had numerous anesthesia due to my my previous dental works (including teeth on my right side) and had never had any problem. It is to say at least that I was so disappointed.

A follow up to my review above: Dr Santana notified me over the phone that both my husband and I would be “dismissed “ from his dental office because he didn’t like my Google review, even though he agreed that what I wrote was nothing but 100% truth. Additionally, Over multiple calls and in-person in his office, Dr Santana promised to take full responsibility for his mistake; however, my request for him to put that in writing via email or text that he would reimburse me for any possible related medical cost beyond my insurance’s coverage, has had no response to date. Where is his professionalism, honesty and integrity??

Gloria Gonzalez

Amazing staff and customer service. Dr. Santana extremely knowledgeable thank you once again. I highly recommended this office.

Niki Nembhard

—-Updates—-
Just want to give a big Thank You to Carmen Vivez the hygienist at Optimum Dentistry. She is gentle, kind and does a wonderful job cleaning your teeth. I highly recommend her services to everyone!!!! Six stars!!!

I went in with a broken crown and Dr. Santana and his wonderful staff took the best care of me that I have ever had. I have recommended Optimum Dentistry to everyone I know because of their professionalism, kindness, caring and their compassionate way of doing business. This is how all dentists should be!!!!!!! I am giving them 6 stars as 5 is not enough!!!!!

Gonzalo Vargas

Carmen Vives is great!!! She cleaned my teeth and gave me great tips for daily maintenance at home. Thank you so much!!

Guena Beauplan

Amazing 🤩 experience! Front desk was very pleasant and polite and the dentist assistant was also amazing, not to mention that Dr.Santana was very pleasant and informed me of my condition. They even went above and beyond to call me the day after to make sure that I was ok and or if I had any questions or concerns. Please you guys keep up the good work and I’ll definitely recommend this office to anyone I know who needs a dentist. I’m highly satisfied with service that I received at Optimum dentistry. God bless!!!

Jaime Orozco

This is the best dentist office ive been too. Doctor is great very professional and the ladies in the office as well very kind and they all work to help you out. I had a bad tooth ache that needed to be removed and they did everything possible to get me taken care of. This will now be my dentist

Dariana Padin

I would recommend Dr. Santana to anyone. He is a master at his art and handles each patient with the utmost care and concern. He is very detail-oriented, cautious and super gentle. Expect to receive exceptional customer service every time as they value patient care above all. Optimum Dentistry offers a very comfortable environment with brand new, state of the art dental equipment and a friendly atmosphere. My cleaning was a breeze, the staff was very attentive and professional. I am extremely impressed!

AC Bishari

I want to share what an amazing experience. Who likes the dentist no one said ever but this practice is down right incredible. From the front desk to the staff and of course Dr. Santana. They make you feel so comfortable, the place is so beautiful and spotless. Go and see for yourself. Thank you for your kindness and compassion.

Blessing! Blessed

If you asked me what is my greatest fear? It would be going to the dentist. I’m a huge baby when it comes to my teeth. I’m so glad I found Optum Dentistry because Dr. David Santana and his staff are the best. I highly recommend them for your next dental visit. They’re awesome 😎

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