H Smiles Dental Care
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Review of H Smiles Dental Care
H Smiles Dental Care: This dental clinic located in Orlando, Florida, offers a wide range of services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. The clinic is open Monday through Friday, with limited hours on Saturday.
The clinic's location is convenient, and the facility is modern and clean, with state-of-the-art technology and X-ray machines. Patients report that the staff is friendly and professional, and the reception staff is organized and structured.
Dr. Cardenas is the primary dentist at H Smiles Dental Care, and patients praise her for her professionalism, knowledge, and caring attitude. However, some patients have reported negative experiences with the receptionist, who has been described as pushy and frustrating.
While some patients have reported long wait times and unprofessional service, others have had positive experiences and highly recommend the clinic. Patients appreciate the clinic's ability to accommodate special needs, and some have reported that the clinic's services have helped to alleviate their anxiety about dental procedures.
In summary, H Smiles Dental Care offers a range of dental services in a modern and clean facility, with a friendly and professional staff. While some patients have reported negative experiences, others have had positive experiences and highly recommend the clinic.
Alex Rosario
I absolutely would recommend Dr. Cardenas. She was my favorite dentist but because of the receptionist I have moved on to another Dental office. I received call after call and text to confirm my appointment. After confirming my appointment I would get another call to reconfirm again. I can’t begin to explain how frustrating this is. I asked to speak with Dr. Cardenas about my experience and the receptionist told me that wasn’t possible. I asked to be called and was ignored. Again if it weren’t for the receptionist I would still be at the office as a customer. Her dental care was excellent. The day of my last cleaning appointment I arrived 35 minutes early and waited patiently. The time of the appointment passed and after an additional 5 minute wait left. I was never given any updates or if the Dr. was running a few minutes late but that never happened. Thank you for the past dental care Dr. Cardenas all the best to you. Adriana was the best thing that office had aside from you.
Liza Mihaylova
Unprofessional service provided.
Had an appointment for cracked tooth to understand the estimate cost for treatment.
By the phone call been promised that x ray will be done an estimate will be given by doctor.
Result: had not a doctor but a nurse visit, with explanation, that doctor is busy!!!!! But paid for doctors visit!
No estimate given but referral to visit surgeon doctor, with an attitude saying: “O My God!!!! You don’t have an insurance, I can’t even tell how much is going to be” (the agent been informed by the phone, that patient doesn’t have an insurance).
Very unprofessional!
2 hours visit without seen a doctor, rude service and no estimate cost at the end!
Front desk agent was very nice and friendly.
Jamila Vorajee
Hands down, best experience ever! Dr. Cardenas and her staff is absolutely amazing! The entire team is very friendly, compassionate and kind! Dr. Cardenas was able to accommodate our special needs daughter and went over the procedure and explained everything very well. She communicated throughout the process and treated my daughter very gently and completely put her anxiety at ease! She was all smiles after her procedure and can’t wait to see Dr. Cardenas for her next visit. The location is convenient and the wait time was very short! The reception staff is very organized and structured too. Highly recommend her to everyone!! Five stars are not enough!!
Marianna Parra
Went to my first visit with Dr. Heidy yesterday and everything went smoothly, they were really nice and kind since the first moment I opened the door. I haven’t been to a dentist in a long time and they all made me feel comfortable.
M Rodriguez
Dr. Cardernas is very professional, caring and knowledgeable. she really cares about her patient. the staff is just as caring and kind. my entire experience was great. highly recommend this office
Pastor Andres Ossa
Dr. Cardenas is the most caring and gentle dentist I have ever meet. She listened to my needs and fears, her hands are smooth and her skills with the dental instruments made my life under the lamp so much easier.
Caring and professional staff. Best dentist office ever. 100% recommended for all the ages.
Yennisa Perez
Just had the best experience at H Smiles! Dr. Cardenas and her team are very professional and caring. The doctor took the time listen and take care of my concerns. She was very gentle during the procedure and made me feel very comfortable.
Lina Cardona
Dr Cardenas is very professional, friendly, and knowledgeable. She provides confidence and makes you feel like she knows what she is doing. Her team has great customer service who try their best to accommodate your appointments to your needs. Highly recommend visiting.
John Burgos
Canceled my appointment with a courtesy call or nothing missed work and all they could say is oh well you should have read your text. My text clearly stated call to reschedule your appointment nothing about It being canceled. It never said your appointment has been canceled please call to reschedule. Very poor organization and customer service.
Jairo Gimenez
My wife and I came here for the first time and we were treated very well, the staff is extremely professional, the facility is very clean and modern and so is their technology and X-ray machines. Dr.Cardenas did an excellent job, happy with my first visit!!