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Review of Gentle Dental Makakilo/Kapolei

Gentle Dental Makakilo/Kapolei:

Gentle Dental Makakilo/Kapolei is a dental clinic located in Kapolei, Hawaii, that offers a wide range of dental services. The clinic is open from Monday to Friday, with extended hours on Fridays, and offers emergency dental services. The clinic has a team of dental professionals who are experienced in providing dental care to patients of all ages. The clinic offers services such as dental implants, orthodontics, cosmetic dentistry, pediatric dentistry, and more.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its professional and friendly staff, efficient service, and quality dental care. Others have expressed concerns about the clinic's billing practices, difficulty in getting in touch with the clinic, and long wait times.

The clinic's location is convenient for residents of Kapolei and the surrounding areas. The clinic is located on Makakilo Drive and has ample parking available. The clinic's facilities are modern and well-maintained, with state-of-the-art equipment and technology.

If you are looking for a dental clinic in Kapolei that offers a wide range of services, Gentle Dental Makakilo/Kapolei may be worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gentle Dental Makakilo/Kapolei Reviews - 78

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joshua medeiros

I give two stars because the staff are always polite and courteous.

However the Dr I visited to have a filing replaced was something else. I came in for a simple cracked filling replacement and answer the questionnaire and stated anything hot/cold food causes sensitivity. So when the Dr comes in he tells me he has to send me to a Nerve Doctor because I said yes to those questions. So I explained that the filling came out that's why I need a new filling, he rudely asks me if I'm a doctor and would like to see my license. I say what is the purpose of seeing a nerve doctor. (missing filling is causing sensitivity) He immediately asks me if this is about money ( I was shocked) I said this has nothing to do with money its the extra curriculum on getting a filing.

Long story short I got out of the chair and told him you are wasting my time and yours.

In the end I've been coming to Gentle Dental for years. I will not return though. There is a byword going around that Gentle Dental upsales you treatment procedures. I went to Hawaii Family Dental and the same filing has been fixed. (No extra curriculum) So to the Dr that told me rudely I am not a doctor, a real doctor confirmed my suspicion and fixed my filing.

Have a blessed day!

Lizzie Woolsey

Gentle Dental is fantastic for the whole family! My 8 year old had work done and Dr. Simon was fantastic with him as he explained exactly what would happen. Made my son feel very comfortable.
Great job!!

John Honold

Aileen did an incredible job cleaning my teeth. She is very cordial and smart! Her strategic questions helped me learn several ways to improve my hygienic habits and her advice was SOLID! Mahalo Aileen for taking care of my wife and I at Gentle Dental!

Anela Mahoe

The staff are very friendly and helpful. Cleanings, exams and other work that I've had done here were excellent. They truly are gentle when they care for your teeth and gums. They will also help you figure out the best plan for you given the work you need to get done, your insurance coverage, and your financial situation. I tried another clinic, but decided to come back. I highly recommend them!

Justine P

I have been going here for YEARS and I will most likely stay with them. Always very friendly doctors, hygienists, and front office staff. My experience had always been effortless. Will continue to trust them with all my dental needs! You should too!

Rosenda Menor (Senda)

Excellent & professional service! I enjoy going to the dentist now because of Dr. Lee & her dental assistant. They are both personable and make me feel comfortable. The view of the ocean & Diamond Head are beautiful while in the chair. I definitely recommend Gentle Dental Makakilo!

C Cole

I've had extensive work done here, and every single staff member is amazing. We're a military family, and we've moved around a lot throughout the years. This place by far, is the best dentist office I've ever been too. I highly recommend. I'm moving in a few months and everyone will be missed.

A. L. B.

Have been coming here for 10 years now and I absolutely love the staff here. They are so friendly and very accommodating in scheduling. The facility is very clean, comfortable and relaxing (especially since not all dental treatments are pleasant).

Jessica Ostrom

Gentle dental is exactly that. They were so careful with my sensitive teeth it was completely painless. The staff especially Baby are so nice and welcoming. Genifer the hygienist is so good and really cares about patients comfort. I highly recommend this office. Especially if you’re anxious about dental visits!

Ashford Kaululaau-Domingo

Gentle Dental in Makakilo has a wonderful and bright atmosphere. The staff are very friendly, welcoming and informative to everyone. They informed me in an understandable way on how I’m getting the best results for my teeth with the help of my insurance. My Hygienist made me understand that brushing my gums is important and his coordinator Ryehe has both shown an astonishing amount of knowledge to make sure that I know this is the place to be go to for my teeth to be healthy for a clean and white smile. Highly recommended.

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