A Reason to Smile

In Boise only for a few months, but was due for a cleaning and was having some sensitivity issues with 2 teeth. Found a coupon in the mail for an exam, x-ray and cleaning. Front desk staff was very friendly. Minimal wait time. The dental hygienist was phenomenal. She was extremely knowledgeable and gave thorough explanations of the x-rays and 3D mapping. Dentist was also great and confirmed all the things the hygienist had said. I would easily say this was my best experience ever at a dentist office. They have some really cool technology I had never seen used before. They quoted me for some fillings and a crown, all were priced well below my expectations (no insurance). Friendly, family-feel to the place that I would recommend to anyone. 10/10

My husband and I’ve been very happy with our dental care for years. Everyone is kind and friendly. They treat you like family. High quality, professional dental care.

I’ve had dental crowns and fillings taken care. Also, I’ve recently started an implant procedure, and it’s going pretty well!

On a couple of occasions, I had an emergency visit, they responded quickly.

Thank you for the great dental care! Paul and I appreciate you.

Dr Smith is the best! Been going to him for years and he does superior work. Donna is also amazing and gets my teeth so clean! Highly recommend going there for all your dental needs.

All the office staff, dental assistants, and dental hygienists are the best. Scheduling is easy and they send you text reminders for your upcoming appointment. The billing desk is great about helping you with your insurance and/or, setting you up with a fair payment plan. I believe that anyone in need would not be turned down. To me, I feel that Dr. Smith has created that sense of caring and compassion among his staff, and it is obvious that he holds himself to that same high standard.
Dr. Smith is one of the greatest guys I've ever met. He is extremely professional, explains what he is going to do and why. And, then he does it. Everything he does is done to perfection. Yet, when it is all over, you feel like saying, " Hey, let's go have a beer after work."
If you are freaked out about going to a dentist, don't be. Dr. Smith will make it as painless as possible. My family and I have been seeing him for the last 27 + years.
If you need a new dentist or are looking for a change. Dr. Smith and his excellent office is the place you want to be.

I can into the office today for a clean with Melissa! She was amazing! She took X-rays and had the Dr review them we me, I was very impressed with how my visit went today and all of the special care that they gave me. Melissa is very gentle and always does a great job!!!!

Dr smiths office is always polite and professional!! He's Been my dentist for 30 years! Retention of staff says a lot about the office. I see the same bright faces from front of house, (Laura and Austin, Tammy.)
To back of house. Donna has cleaned my teeth for so long, she feels like family. Thanks for keeping my smile bright!

Wonderful dentist clinic and wonderful staff.
They've helped my teeth go from terrible to great.
I feel healthier and happy. My dental hygienist is always nice and in my comfort zone.

I wouldn't hesitate to use Dr. Smith and his hygienists for routine adult and child dental care - cleanings, fillings, crowns - that sort of thing. I'd be careful if you need services beyond the routine - ask very good questions, and expect honest and complete answers - not obfuscation. If you may need something like implants, I'd be doubly careful. I had 2 implants lower right - 28, 29, and a root canal #30. Done in 2010, I've had nothing but problems since- infections, expensive periodontal work and bone grafting (twice) to treat bone loss holding the implants. Now, I need to likely have those implants removed as well as #30 molar with a failing root canal removed. I'm not sure what the treatment plan will be to correct the work that Dr. Smith did - the team of dentists and specialists will study the images and discuss options.
In addition to the many xrays and photos this team took, they asked me to get xrays when the original implants were placed - before and after. Dr. Smiths office agreed to have them for me in the new year (2023) but said they would charge me a fee of $100.
That seemed odd to me because Idaho legislation shows the fees for a patient request at .50 (fifty cents) per page for the first 25 pages, then .20 (twenty cents) per page after.

Dr. Smith is a nice guy to talk to, but I feel there's some sort of patriarchal attitude going on, where he's not as honest and transparent as any adult patient (or parent) deserves. I say this because I've gotten excellent, clear communication from other doctors who are going to be treating me going forward, and to fix this health problem with my jaw.

It may be true the computer guided surgery technology didn't exist back then to allow Dr. Smith to do a better job of placing these implants (images taken by another dentist shows they were not placed properly or straight into bone) I believe he did the best he could back then, but I regret having this procedure with him, and in retrospect would not have.
I'm a generally healthy, athletic man, and this problem with the failing implants and resultant bone loss is really my only health concern at this time. I'm hoping that the correct treatment plan will fix this - between procedures and healing, this will probably take most of 2023. "Thank you" Dr. Smith for this anxiety provoking, and expensive mess.

Getting my teeth cleaned by Donna almost feels as enjoyable as visiting a friend since she has such a pleasant demeanor. She is always interested in hearing what I’ve been up to and I value her dental knowledge. All of the office staff are friendly and helpful - even the manager!

Love the staff! Especially Laura and Donna. Everyone is so friendly and professional. They always give me a reason to smile!