Access Dental & Orthodontics

Very professional and funny made the wife feel very comfortable would recommend to anyone GREAT PLACE

I’ve had a few issues with Vogue Dental, but just to name some most recent issues. I showed up to my boys’ appointment on a Saturday morning. Nobody was there. The doors were locked. There was no sign and I had not received a call that they were closed or anything. I had a 30 min drive there and home. I called that day and got a voicemail so I left a message and never got a response on why nobody was there or to reschedule. I then called a few days ago as my son chipped his teeth on vacation. They worked him in right away, so I was happy about that. I then find out after his appointment that they said they couldn’t take care of the issue because there wasn’t enough “time” and they had other patients to see.. This is why I scheduled the appointment to begin with. So they just cleaned his teeth and that wasn’t what the appointment was scheduled for. We will not be going back here. I’ve had more issues but I’d be writing a book if I named them all. Not kid friendly or friendly at all.

Everyone was very nice. Seen bad reviews and good reviews about this dentist office. But I had a very pleasant experience and everyone was kind and explained things very easily to understand what was needed to be done and why. And I liked all the women there because of their kindness and professionalism and the gentleman dentist who would work on me was not in a hurry and made sure I knew all about everything and my options. Thank you for a stress free day on my first visit.

Recently I have actually ran into an issue with one of the staff. She’s a women with a different accent and culture. At first I pushed it off as her not being able to understand me. She’s hung up on me, refused to schedule appointments, never contacted the dentist for a VERY important antibiotic for my son! And more! She won’t speak when I call. If I call when she’s there, she always tells me to call back another day. This is becoming a really big issue actually. I love everyone at this place, but she’s making it hard to continue coming here. My son was neglected for 4 days while I waited for a call back from the dentist. The dentist she never EVER contacted to ask about my prescription. I have 5 kids who come here and myself. I can’t have poor staff service when it comes to my children and having to wait 4 days while my son is in extreme pain over a prescription. She’s the only person I have an issue with and I know others are too! I’m shocked she still has a job. I’m convinced she’s ran off more people than just us. She’s there about every other day? And some how I constantly get her and it’s affecting us more than it’s helping at this point...

My son and I waited 4 weeks for an appointment that they canceled 2 days before saying their office is closed. ( we both had appointments. How was 2 appointments scheduled on a closed day?????) How do they not know when their own office is opened?? My son has a bone infection and needs this tooth pulled. My poor kid waited WEEKS in pain just for it to be canceled 2 days before. NEVER returning!

Consistency is key. During my third visit, the pattern of consistently poor service has earned this review. Each visit required at least a 40 minute wait (today 8:00 arrival, 9:10 in dental chair, 9:28 service begins). I decline x-rays because they took them 6 months ago and yet couldn't discern that I had a cracked molar. They talked me into getting 3 teeth coated, calling the procedure filling cavities, a loose term which they said would be covered by insurance. This elective procedure was a mistake. Within a week, one filling fell off while mildly brushing my teeth. They redid that filling, but the redone filling fell off in about 5 weeks. 10 weeks later, another filling detached. Great: 3 of 4 fillings now detached. Now I get an unexpected bill: they say the insurance company only co-pays on 2 per year. The manager could care less. She doesn't indicate concern about either long wait times or poor fillings adhesion.
To the manager, I'm not a patient, just a cash cow.

VogueDental worked my 93 year old mother in for an extractions. Everyone was absolutely wonderful. My mom is very scared of dentists They were very patience and understanding. We have to go back due to infection but we both are so much more relaxed about going back. Bravo Vogue Dental. My mom has found a new dental practice

Maria has made my daughter's first dentist appointment very enjoyable. I am so happy that all of her nerves were taken seriously and she made her feel at ease. Showed her every tool before she used it, showed her the x rays, and explained why it was so important to take care of your teeth.

Only gave 1 start because I had to. This is the worst place a complete waste of time so unprofessional they can't even seem to make a actual appointment either they don't put the time in or they schedule for when the dentist that your insurance covers isn't in the office that day same with the campus town location y'all are horrible.

They have a small waiting room. Not too many people wearing mask during pandemic so that was concerning. But The staff is pretty friendly. To my knowledge there always seems to be only one dentist working the office and doing his rounds around the office. He does a good job but doesn’t have much time to dedicate to you because he has to get to the next patient. Unfortunately he never has enough time to do a lot of work on my mouth. I had a 3 cavities that needed to be worked on, he did all of of them but one because he didn’t have enough time….. for one tooth…. So expect to have to come back for multiple visits

The dentist and staff were excellent. They were very patient with my youngest when he started freaking out and explained everything they were doing. They also explained everything to my oldest and was very friendly to both of them. We had little wait time and it didn’t feel rushed when we went back.