Search
Dentist
  • Viewed -

Review of 21st Century Dental

21st Century Dental: Providing quality dental care to the Springfield community, 21st Century Dental is a trusted name in the field of dentistry. The clinic is conveniently located on Wabash Avenue and offers a range of dental services to meet the needs of patients of all ages.

The clinic is staffed by a team of highly skilled and experienced dental professionals who are dedicated to providing personalized care to each patient. From routine cleanings and checkups to more complex procedures, the team at 21st Century Dental is committed to ensuring that each patient receives the highest level of care possible.

The clinic is equipped with state-of-the-art technology and equipment, which allows the team to provide the most advanced and effective treatments available. The team is also committed to staying up-to-date with the latest advancements in the field of dentistry, which ensures that patients receive the most current and effective treatments.

Patients appreciate the friendly and welcoming atmosphere at 21st Century Dental, as well as the compassionate and caring approach of the staff. The clinic offers flexible scheduling options to accommodate busy schedules, and the team works hard to ensure that each patient feels comfortable and at ease during their visit.

Overall, 21st Century Dental is a top choice for patients seeking quality dental care in Springfield. With a commitment to excellence and a dedication to patient satisfaction, the clinic is a trusted name in the community.

Amenities

    21st Century Dental Reviews - 200

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    B to the Rian

    I looked around for dentists that would accept my insurance and fortunately this location did. Upon arrival I was quickly taken back into a middle of the road 00's era suite (outdated equipment but clean environment). I had a feeling I'd have to get several teeth pulled due to the fact that I've had bad luck in the past with gum recession/car accidents causing tooth loss so I'm no stranger to the procedure and protocols that pertain to this service/situation. After the x-rays and evaluation the dentist and assistant started setting up to proceed with the extractions before discussing what my insurance would cover and what I'd be out of pocket for. Before they could start they awkwardly left leaving me in the chair with a bib on and in quite a lot of pain still somewhat confusing me at the same time. In comes the billing specialist to inform me it would be around $200 to perform the procedure and I could talk to the dentist about it after she explained things to me. She scurried away rather swiftly as the dentist came back in and I had to be honest and ask about if it was possible to bill me or I could come in and pay for the work the next business day as id get paid that night since covid has a lot of us short on hours and the less fortunate completely out of a job. The dentist was visibly frustrated, rejected my integrity and told me she couldn't prescribe anything without paying, in FULL and IMMEDIATELY for her to continue. I immediately swallowed hard and had to get up from the chair and visibly frustrated, left with a flush face. Gone are the days of just "newis" a client when they can't come up with an inflated currency for something that would take less than 10 minutes to do and being turned down from any relief from the swelling in my face was the icing on the cake. I'd already used a vacation day for this so I had to return in the morning with a pocket full of cash for them and the previous afternoons events still fresh in my mind. The xray showed a mass of infection from my tongue up to the bottom of my earlobe and you can imagine how painful it was trying to sleep the night before so I wasn't in a good mood quite honestly. After paying them, the dentist ripped several teeth out after numbing my mouth and on the 2nd tooth she was pulling I heard an audible crunch. Come to find out this wasn't the tooth breaking, it was a "buckle plate" (soft little bone between the teeth and jawbone (correct me if that's wrong as I'm not a dentist but can tell you how excruciating it was). After the procedure the dentist chose this time to verbally chastise me for my depressing behavior and told me I was everything besides a good person then asked me if I had any questions while my face was full of gauze and bleeding. I was denied any type of pain medication (anytime I've had to get 2 or more teeth pulled its at least offered and I'm not the opioid type unless it's truly needed) and prescribed antibiotics asked to leave. She informed me about the buckle plate fracture right before I left and said she didn't see any reason for pain meds because I could handle it. My face throbbed for the next week and the entire event left a terrible taste in my mouth and reminds me of some kind of frontier dentistry where you're given a shot of whiskey and told to hold on for the ride. WOULD NOT RECOMMEND AND NEVER GOING BACK

    Kathy McIntire

    All the staff was extremely helpful and brought a wheelchair out for me. Once I was done one of the staff wheeled me out to my car.

    Andrew Handy

    Doctor and staff are very engaging, professional and caring. Made me feel assured about my dental plan. Awesome experience.

    adam bobby

    Our first experience was great I had my teeth taken out and dentures the same day. Then they changed dentist on us and she is not as good as the other. My husband experience not so great with her. They over booked appointment his first two times so they didn't do everything they were supposed to do. This thrid time we didn't even make it to the office. Why because he called Friday to get his pills for the procedure and was told hedh get called back and no one ever called back till 730 Monday morning his appointment was at 920 . So basically they dropped the ball 3 times so 3 strikes your out won't be coming back here.

    Christine Anderson

    Have always loved the staff. They are kind, courteous and professional! Met Dr. Ashley Meyers for the first time and she’s wonderful. Highly recommend! πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

    Briar Rose

    I loved the warm welcome from everyone. They made me feel like family. They made sure I understood everything and what they were doing. Best dentist I have been too

    Abby White

    Everyone is friendly and personable! Appointment is always on time and they’re always concerned with your comfort and just over all do a great job! Highly recommend them.

    S. Alejandro Zayas

    The staff is friendly, Dr. Meyers is excellent, and the facility is well lit and clean.

    Additionally, not a single communist in sight.

    11/10, would let someone drill holes in my mouth again.

    Mella Bee25

    Professional and clean environment very nice employees

    Patrick O'Brien

    Very pleasant staff. Upfront about treatment needs and costs.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload