Review of Gentle Dentist
Gentle Dentist: Providing Comprehensive Dental Care Services
Gentle Dentist is a dental care center located in Indianapolis, Indiana. The center provides a range of dental services, including cosmetic dentistry, denture care, teeth whitening, and general dentistry. The center is open from Monday to Thursday from 8:00 am to 5:00 pm. It is closed on Fridays, Saturdays, and Sundays.
The center is staffed with highly trained and professional dentists who are dedicated to providing the best dental care services to their patients. They use state-of-the-art equipment and technology to ensure that their patients receive the best possible care. The dentists are also friendly and compassionate, making patients feel comfortable and relaxed during their appointments.
Gentle Dentist has received positive reviews from its patients. Patients have praised the center for its professionalism, kindness, and dedication to ensuring the healthiness of their teeth. They have also commended the center for its efficiency, quickness, and painless procedures. Patients have also appreciated the center's staff for being friendly, knowledgeable, and informative.
However, there have been some negative reviews from patients who have had bad experiences with the center. Some patients have complained about long wait times, canceled appointments, and unprofessional behavior from the receptionists. Despite these negative reviews, Gentle Dentist remains a reputable dental care center that provides comprehensive dental care services to its patients.
If you are looking for a dental care center that provides comprehensive dental care services, Gentle Dentist is a great choice. The center has highly trained and professional dentists who are dedicated to providing the best dental care services to their patients. They use state-of-the-art equipment and technology to ensure that their patients receive the best possible care. Patients have praised the center for its professionalism, kindness, and dedication to ensuring the healthiness of their teeth.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Brittanie Matthews
One lady did a wonderful job but I only seen her once she was gentle when dealing with my mouth. The last time I went they were rough a tooth got loosened because of pressing too hard on my mouth. I chin was going to my chest
Troy Gosser
I went in for x-rays and a cleaning. I Was in and out in exactly one hour. The Hygienist was gentle, quick and efficient. The Dentist as well. They were able to cut the out-of-pocket expenses for future procedures in half. Overall a 5/5.
Ivy Richie
Honestly the worst dentist I’ve ever been to. The fillings keep coming out and chipping off. Not only that but they’re patchy and not even covering the entire hole! I’ve had to get it redone twice and at this point I’m not going back to get all 10+ fillings redone. Can’t even fill in the holes properly, you can still see the cavities, it’s not even how my tooth was shaped before, and didn’t even fix where it needed fix near the gum line. I’m so done with this place. I feel it was rushed and carelessly done due to me being pregnant.
Phillip Guest
Wonderful staff and every time I go my same hygienist is careful, meticulous, and fun! Been a patient here for many years and I never feel I have to dodge my appointment. Dr. Awad always asks about the family and makes you feel comfortable.
Nikki Neulieb
I had not been to a dentist in years and this specific Gentle Dentist have taken very good care of me. They have a hiccup or two with their texting (if you don’t opt out) but other than that the whole staff are just so kind, compassionate, and knowledgeable. I moved to New Pal and they were honest with me and told me New Pals office was just as awesome but there’s something about this office that I don’t want to leave. Thank you All! From your scheduling department to your billing department to all of the Dr’s staff and herself - thank you for continuing to give me a good experience and not scare me away from coming back! This review was left a few months back in 2021.
Fast forward to March 2022 - (the number of stars are literally for the first review) this office placed a crown (I paid 1100 dollars out of my own pocket) knowing they shouldn’t have and have not reimbursed me a penny for it. The temp crown fell off, which isn’t abnormal. But they had issues getting that to stick when they first tried.
They prefer to “credit” my future visits - which I don’t plan on going back to them. When I left the office they didn’t offer to protect my tooth at all- as they told me it was too bad. They told me if I wasn’t in pain I could I had a few weeks left before I experienced any pain due to where the tooth fractured and my gum line. Dr said she could see some exposure and still didn’t offer to help the day I was there. She sent me home with a referral for oral surgery that I will again have to come out of pocket for. I love Dr. Wilmore, just didnt like nothing was mentioned about reimbursement when I was told what happened "rarely happens". Just didnt set with me well.
I let my insurance company know what happened so hopefully they can help me out. I’m assuming my insurance company contacted this office because the next day they blew my phone up with VM and text messages asking me to come back in so they could cap my tooth if I wasn’t having it pulled that weekend. Needless to say - I’m on the ride of finding a new Dentist.
March 9th 2022 - they have refunded my crown payment by check.
briana evans
Everyone was super friendly. The atmosphere is welcoming and nice when you first walk in. I would definitely recommend them to anyone in search of dental services. I’m most certainly returning.
anita munn
The staff was very cordial and diplomatic. Each staff member made me feel welcomed and took the time to explain what was going on at each step of the visit.
Gerald Frazier
The Gentle Dentist team at this location and super friendly and very kind. Another quick, easy, and painless visit to the dentist.
T F
This dental establishment is very friendly and professional. If you have dental anxiety they'll make you feel safe and comfortable. They listen to what your needs are and show compassion towards successfully completing them.
kassi johnson
The doctor and the hygienist were amazing. They were kind and patient, and took their time to put me at ease. The front desk staff was welcoming and the billing staff went out of their way to find solutions for making certain I could make an affordable way forward in the treatment plan needed. Great experience for this dental chicken!