Meridian Dental Center

I have severe anxiety of the dentist every time I go but Megan ( can’t remember her name) always makes me feel so comfortable and worry free. I’ve also witnessed her with other patients and she treats all her patients like dear family members and I love that about her. I will never go anywhere else. My only complaint is my dentist seemed to move super slow between the three patients she had. It seemed the other dentist were getting there patients in out and I was there the whole day. Other than that. I have my 6 month appt already scheduled. I highly recommend.

The professionalism is extremely lacking at this location. After visiting just 3 business days before a procedure was scheduled and refilling an antibiotic to ensure I was ready for the procedure, I then received a call stating that my root canal was canceled because I didn't send a text message to confirm, even though I had confirmed in person when I was just seen. They then proceeded to argue with me on the phone, which resulted in me canceling the new patient appointments I had scheduled for the rest of my family. Do not deal with their bad customer service! They are a dental mill that is only interested in getting the most they can out of people's pockets and insurance benefits!

Everyone here is SO nice and friendly.

Was our sons first visit to the dentist, he is two. They made us feel welcome and comfortable upon arrival. They made him feel relaxed enough to let them work on his teeth with no issues. I have nothing but praise for the office staff they were awesome and I’d recommend this dentist to anyone! Thanks you all!

Great experience. I was in and out with no issues.

Had a very pleasant experience with Dr. Bullock

I'm disappointed in the center's approach to COVID-19 practices, which left me feeling quite unsafe. Dentistry, like most healthcare services, has little room for social distancing. So, precautions become even more critical for reassuring patients' safety.

I received 3 email reminders and 3 text reminders - plus an email confirmation and a text confirmation. At no point was I asked the typical 3-5 questions aligned with CDC guidelines (have you had a fever, etc.), nor did the reminders explain what if any steps were being taken at the clinic to reassure patients. When I've been to other health clinics, there are temperature checks for patients and either a written notification/waiver or very clear signage reminding folks of the 3-5 factors. Patients are told "if you've experienced any of the above, please stay home and reschedule your appointment." That would be a very simple addition to the email reminder / checkin process. When I checked in, I wasn't asked these questions either. The only signs I recall seeing were about wearing masks, which is a legal requirement. So, my takeaway is the ownership is doing the bare minimum, not wanting to inconvenience us at any point. I would rather they put my and other patients' safety first over convenience.

Curious, I did ask my hygienist if they were tested regularly for COVID. I have friends in palliative care and restaurant business who are tested regularly (weekly or every 3 weeks respectively). Seems like a dentist would be at least as risky. I was told they are not tested for COVID as a matter of doing business. As I understand it, tests are free - particularly for healthcare workers. Seems like convenience was chosen over safety.

When I expressed my surprise regarding the gap in patient checks and precautions to the attending dentist, I was also told that I should have been asked the questions when my appointment was confirmed. I have copies of the emails and texts - this wasn't a human forgetting to ask. This was a failure to implement the steps into the check-in process.

I was told that employees' temperatures are taken daily, and they are told to follow the CDC guidelines and stay home, etc. The employees did wear masks, and used plastic face shields. So that was good. I didn't ask if chairs and surfaces were wiped down in between patients. I probably should have using hindsight.

I also mentioned that I was surprised there wasn't a pre-rinse - had heard that from many friends who went to their dentist. I was told that the latest studies showed no clear benefit of said rinse. Using hindsight, I should have asked for the studies. Sounds to me more like the same desire to do the bare minimum, and err not on the side of patient safety.

I made a lot of assumptions coming in - I should have called ahead and checked. When I come back for my next appointment in 6 months, I will check first - and find a new dentist if they are continuing to choose convenience over patient health.

Well, the first time I made a call & left a message, no one ever ever called me back! I made another call & left a voicemail, but again no one called me back! Though they have nice reviews, most of the folks who leave 5 stars review are not keen observers or don’t know what they are doing. Staff not all that friendly, they are just there overworked & fakes smile! You can really tell how a manufactured or artificial smile looks like. They got mad at me for not telling them that I was done with filling out paperwork. Other places that I’ve ever received care, I don’t have to do that! They assistant or a doctors normally comes and takes my paperwork and leads me to the consultation room. I went for the dental cleaning, & all that they did was to tak X-rays of my dental without actual cleaning. They needed me again to make another appointment for that! That was a little crazy! My former dentists, they did everything on the first day! This one has device cleaver means to mint money from insurances and me with copays. I hate this place and I will have change! I wish my former doctor was part of my new insurance! Life sacks! This place needs change & stop inconveniencing folks

Would not suggest allowing them to do root canals. All 3 I had done by them had to be retreated.
The first 2, they did work with me on getting 2 crowns for free instead of a refund for the root canals. I have since been told by other opinions those crowns also may need fixed.

They can extract wisdom teeth perfectly fine, but filling, don't trust the dentists there. You find a different dentist each visit. The root canal I got with a dentist at meridian dental center, I can't recall her name anymore, I got it last year (2015) and I still suffer from it, she did a terrible job. As for fillings, lets say it is as good as asking your child to clean their room, very superficial, now I am stuck redoing those fillings, they hardly lasted a year, as I have decay in the teeth they filled, and the dentist (to get me to trust them) told me it can last up to 10 years (what a lie). All in all, I don't recommend this place, find a good dentist to stick to, as you will never find that with meridian dental center.