Review of Gentle Dentist
Gentle Dentist: Providing Quality Dental Care for the Whole Family
Gentle Dentist is a dental practice located in Westfield, Indiana that offers a wide range of dental services to meet the needs of patients of all ages. The practice is open from 8:00 a.m. to 5:00 p.m. on Mondays and Wednesdays, from 9:00 a.m. to 6:00 p.m. on Tuesdays, and from 8:00 a.m. to 3:00 p.m. on Thursdays. The practice is closed on Fridays, Saturdays, and Sundays.
The practice offers a variety of services, including cosmetic dentistry, dental implants, periodontics, denture care, and teeth whitening. The staff at Gentle Dentist is highly trained and experienced, and they are committed to providing patients with the highest level of care possible. The practice uses the latest technology and techniques to ensure that patients receive the best possible treatment.
Patients have praised the practice for its friendly and professional staff, as well as its comfortable and welcoming atmosphere. Many patients have also commented on the quality of care they have received at Gentle Dentist, noting that the staff is knowledgeable, thorough, and attentive to their needs.
While there have been a few negative reviews, the vast majority of patients have had positive experiences at Gentle Dentist. Patients have praised the practice for its compassionate care, friendly staff, and high level of professionalism. If you are looking for a dental practice that provides quality care for the whole family, Gentle Dentist is an excellent choice.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Angie Roberts
Everyone was soo nice!! I was a new patient there and I was so nervous.. Jill was super amazing! Down to earth .. you can tell she truly cares … not the fake customer service voice.. not scripted. And very calming and informative.. Dr was very nice as well. I’m glad someone referred me to go there!
Vicki Beaty
I had a very positive experience at Gentle Dental. Dr. Lee and her staff were very nice and thorough. Whenever I have to have any procedures done at the dentist, I always have to take a sedative. I did not have to take a sedative this time. They were very kind and comforting. I have already started recommending Dr. Lee to my friends and family.
Bryan Schnick
Awesome experience! Very professional group. Very attentive to your dental needs.
Patty Kwan
The staff is wonderful and the new dentist, Dr. Li, is thorough and caring. I highly recommend Gentle Dentist located in Westfield for dental health issues for families.
Devin V.
Great experience with the staff at Gentle Dentist. Jill was professional, and courteous during my cleaning. Everyone was very friendly and helpful. They worked directly with my insurance company making things very simple and straightforward.
Their office is very clean and inviting with modern equipment and technology.
Thank you Gentle Dentist!
Caroline Clapp
Stacey and everyone at Gentle dentist were literally amazing. I was in pain, and had to make an emergency appointment, they got me in the very next day, and were even able to do a root canal the same visit. The Dr is super nice, and very thorough. I’m very sensitive and literally came out with basically no pain… the dental assistant was very good too. Absolutely recommend.
Nightwatch
Went for an extraction that went great. Problem with the bill. Through some double speak, wound up paying an extra $111.00 for what I'm still not sure. I thought the extra charge was because it was going to be a little more than a simple extraction. Pretty sure I paid $111.00 for nothing more than a misunderstanding.
Mende Timmerman
Not a good experience. The doctor pulled my 14 year old son’s 2 baby teeth out without getting my permission. He has no adult teeth to grow into these open spaces. He is missing these adult teeth. We now have to start orthodontics years earlier than expected. Please talk clearly to patients and parents before drastic procedures are done in the future.
Anna Jade
Worst experience of my life. Technically, me even speaking about this is illegal. Gentle Dentist made me sign a NDA (Non-disclosure Agreement) saying I wouldn't talk about this incident. During my appointment, the dentist left the room and left the assistant in charge. I was alright with everything until I felt the assistant drilling down an area that was not supposed to be drilled on. After the assistant was done filling all of the cavities, I asked them why my teeth didn't look the same as they did when I came in. The assistant said that everyone's teeth have this same imperfection, and then smiled to show that they had the same shaped teeth. My teeth were visibly different after this appointment. All of my family and friends stared at my teeth and asked me if I had chipped them on something. I've been to 4 different dentists and nobody can fix the issue that Gental Dentist created. I have spent over $1000 dollars to try and fix my teeth and nothing has worked. Gentle Dentist in Westfield have ruined my teeth. Also, side note, the assistant was fired a few weeks later because of a multitude of different issues. The lady who told me to sign the NDA said that the assistant got fired because of a multitude of complaints and issues. Good thing they're gone, but if they allow this type of behavior and treatment of customers then who knows what they're fully capable of. I am a law abiding citizen and have never even gotten a traffic ticket. And because I signed their NDA, I can't even step foot into their facilities or legally tell anyone about what this business did to my teeth. Go to this dentist at your own risk.
REPLY TO GENTLE GENTIST: I will not call to discuss this further because once you know who I am you will force me to take down this review.
Nicole Robertson
I hadn't been to a dentist in years because I have had bad experiences. Gentle dentist was friendly and welcoming from start to finish. Very honest about my care and insurance coverage. Will definitely send others to them!