Great Lakes Dental Associates

I was visiting the Spirit Lake area when I broke my tooth late on a Friday afternoon. Dr. Hindman got me in at the end of the day and got everything fixed up well enough to make it through the weekend when I could get home to my regular dentist for a crown. Everyone I interacted with was great, they were efficient and Dr. Hindman explained everything in detail. If I was local I would definitely leverage Great Lakes for all my dental care.

These Drs and their assistants here are amazing at what they do and their personalities match. I recommend anyone who is "afraid" of going to the dentist go here for their dental work to be done.
Thanks.

I have had two root canals and a filling performed here. They offer no pain management. I was told they would order a prescription for pain medication but after going to the pharmacy they told me they only authorized antibiotics for my broken tooth.

Beyond that, the receptionist staff are remarkably rude. When I informed I would need to reschedule an appointment, the first time I ever had to do so after multiple appointments, they hung up on me and didn't call back. I don't know what I did to deserve such awful service.

Everyone treats me like I would like to be treated and with honesty and respect like everyone should be treated as.

Went in for pain in my teeth. Was only prescribed antibiotics, and nothing for pain. I’ve called them repeatedly asking what can I do, or they can do about the pain and was only told they would get back to me. Which they won’t. Highly do NOT recommend!!!! They make you feel insecure and talk down to you. I’ve never had this problem from previous dentists, I assumed they would be a grey fit for me. They do NOT care about patients well being or pain tolerance. Trust me when I say, DO NOT SCHEDULE AN APPOINTMENT!!!!!

I was referred to Great Lakes Dental by a family member who has gone for years. Initially I went to have a filling filed down because it was sensitive to chew on. That experience was a great one. I recently went back for my routine cleaning and check up. My x-rays from that appointment revealed I had 12 cavities between my teeth. The suggested remedy for that would be to fill them all during two appointments or as much as I could handle during those appointments. While I was waiting for the first appointment, I sent my x-rays to my previous dentist that I had been going to for 7 years, but was now 5 hours away. He suggested not filling the teeth as they were virgin teeth and drilling into them would only cause them to weaken further. He suggested getting in with someone else local for a physical second opinion and perhaps trying prevident sensitive, emphasizing on flossing, and checking back in 6 months to a year. Hearing this, I called Great Lakes Dental and asked if the prevident would be an option they’d be willing to try. They said they would check with the doctor, but I would have to sign a form stating that I was going against their recommendation. I agreed. They called me back after speaking with the doctor and said “she refuses to prescribe you the prevident and maybe you can get it from one of the dentists you got a second opinion from.”

I then asked around and found a local dentist that could fit me in for a check up. Their office called Great Lakes and requested my X-rays. After the x-rays were sent to the other dentist, I received a text from Great Lakes saying “We are sending your x-rays to their office and we have cancelled all further appointments with us.” To which I responded to them asking them to please cancel appointments for my husband and son as well. Their response “yep.” I could not believe the level of rudeness and how unprofessional Great Lakes Dental was in the handling of this process. If I am going to potentially have 12 teeth drilled into and have to pay for that insane cost, why would I not double check with a second opinion? When has getting a second opinion resulted in being fired as a patient?

Whether or not to recommend Great Lakes Dental, I would say that their services are done well, but if you question anything about your own mouth or get a second opinion, be prepared for the backlash.

I had such a great experience. The doctors, dental assistants and hygienists have continued to provide top notch care. Highly recommend Great Lakes Dental Associates!

Everyone was very friendly and took great care of me. It was the most relaxed I’ve been at a dentist office. Thank you!

I had a great experience. I was greeted right away from friendly helpful staff. Sorry I dont remember all of your names but everyone who helped me was EXCELLENT 😊 I met with two new dentists and both were very compassionate and attentive. Thank you Great Lakes Dental for your excellent care. I love the office. So classy and beautiful.

Best dentist around! The staff was so friendly, knowledgeable and caring. They got me in promptly and eased any concerns I had. I would highly recommend Spirit Lake Dental.