Aspen Dental

Worst dental experience I've ever had. I believe I was "sold" on services I didn't need (I've had great dental hygiene my entire adult life and somehow magically at Aspen I have problems?!). But, I agreed because they are supposedly the experts. At my 2nd appointment, I was told I owed more than was originally quoted and when I called it out, I was told it was an error. Then I received word that this location lost their hygienist and could not complete my treatment. I was told I would receive a call to schedule at another location, but that call never came. I called and never received a call back. I was completely ignored with no explanation. I keep getting bills in the mail and have no idea why. Every time I call billing they are apologetic and say I do not owe anything, and then I get the same bill again. I feel like I received awful service and that the company is trying to get money out of me by billing me incorrectly and hoping I don't notice and just pay it anyway. This is still not resolved, and I never even had my final appointment to polish my teeth. I've given up on that. I am telling everyone I know to stay far, far away from Aspen.
UPDATE as of 2/23/22 - I am still getting this same bill monthly, now saying past due. I tried to call the customer service line Admin Mitch posted in his reply, and a message says it is unavailable and to call back later. I try to call the billing people again, and they are unavailable. Aspen is being no help at all, but still trying to take my money. I am so frustrated!

The staff was very friendly and efficient. They communicated very well and were able to fit me into an already busy schedule even though my appointment was last minute. I would highly recommend this dentist office.

I was able to go in to see a dentist and get an emergency partial made and received it two days later to attend an event. Super job!!!

The Millerville location is by far the friendliest dental office ever! Everyone was absolutely amazing! I was super nervous about my appointment and they all made me feel so calm about it. Never felt any judgments! Will definitely recommend them to my friend's and family!

The staff at Aspen Dental are unbelievably professional, polite, and friendly. The clinic is clean and comfortable. No long waiting. My dentist and I both enjoy an old favorite TV favorite, "In the Heat of the Night." I'm so thankful to God for them.👍👍👍👍👍

This was my first visiting the location on Millerville, in Baton Rouge, La...My husband was the patient, and they treated him with so much care, love, and respect. Their staff is ABSOLUTELY wonderful. They were extremely thorough, and explained his dental procedure/plan in detail. They didn't leave any stone unturned. I've had a great experience dealing with this staff, and this will now be his permanent dentist office. I will HIGHLY HIGHLY recommend this facility to anyone who is in need for a great dentist

I gave this place 5 stars the first time I went and came home. But in reality I should have gave them a 0. It’s been a yrs and the day I got my teeth pull there was something really sharp in the top of my mouth.when the doctor who gabe me the shout to deaden my mouth I hollered come to find out she broke a bone in the top of my mouth and that was what I was feeling. Then she act as if she didn’t know why the top of my gums was in pain and purple.she tried to send me to a orthodontist somewhere else but there was a orthodontist there that they didn’t tell me about. Then they wanna send me a bill that they say mi insure would not pay.I’m like consider that bill paid in full for the pain of breaking that bone in the top of my mouth while the little short doc broke in my mouth and pretended like she didn’t no what was going on .

This location simply has the sassiest, spiciest group of people! I actually enjoyed my time with them today. When was the last time you enjoyed the dentist? They were knowledgeable and way beyond friendly. I have a few more visits but I'm actually looking forward to it! The best decision you're ever going to make!

My experience was GREAT. Friendly staff and answered all questions l had.

I experienced a most rewarding experience at Aspen Dental on Millerville,from the time I entered the door, everyone was so courteous, professional, timely and very knowledgeable of what insurance companies they, accept, The Dentist herself was so patient, caring, she constantly asked if I was OK, was I experiencing any discomfort. Most of all your appointment is just that no waiting, and there is someone constantly telling you what your next procedure is. I would definitely recommend ASPEN DENTAL TO FAMILY AND FRIENDS. I enjoyed it so much on my first visit, I scheduled visit 2 for the next. Have you ever heard of such. Begging to come back to the dentist.