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3.2

50 reviews
Dentist

Review of Kennebec Valley Family Dentistry

Kennebec Valley Family Dentistry:

Kennebec Valley Family Dentistry is a dental practice located in Augusta, Maine. The practice offers a range of dental services, including cleanings, fillings, extractions, root canals, and crowns. The practice is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on weekends.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff, pain-free procedures, and excellent care. Other customers have criticized the practice for its rude front desk staff, poor communication, and unprofessionalism. Despite the mixed reviews, the practice has a loyal customer base and has been serving the community for many years.

One customer praised the practice for its excellent care, saying, "They took good care of me. The endodontist did the most pain-free and professional root canal I ever had. He obviously had a lot of experience and put me at ease. Dr. Bell did a really great job on the crown. It matches my other teeth perfectly and looks very natural. The assistants I dealt with, Kim, Rhonda, and Lindsay were pleasant and helpful. Great dentist!"

Another customer criticized the practice for its poor communication, saying, "Made an appointment in February. Had to cancel. Called back They said they could get me in for March but did not give me a date. Said they would call me the following week. March came and went, and I never got a phone call... seems like once you mention you are on Maine Care, you instantly get treated differently!"

Overall, Kennebec Valley Family Dentistry is a dental practice that offers a range of services to the community. While the practice has received mixed reviews, it has a loyal customer base and has been serving the community for many years.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Kennebec Valley Family Dentistry Reviews - 50

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joe Sixpack

They took good care of me. The endodontist did the most pain free and professional root canal i ever had. He obviously had a lot of experience and put me at ease. Dr. Bell did a really great job on the crown. it matches my other teeth perfectly and looks very natural. The assistants i dealt with, Kim, Rhonda and Lindsay were pleasant and helpful. Great dentist!

Samantha McAninch

I went in to have a tooth extracted and am really scared of the dentist. I was even more nervous when I was told the interns would be performing my extraction of one of my wisdom teeth. I was pleasantly surprised by this experience. They took the time to make sure I didn't feel a thing and we're very supportive.

Jamie Bosnick

I absolutely love this place. So grateful for all that work here. The staff is so kind courteous and patient thank you so much for all that you do and I hope more people feel the same way love love love this place

Neva

I called to see if they where taking new patients. The lady that answered I asked and she hung up on me saying nothing. If that's the way they are at the front desk. I won't let them work on anything in my mouth.
UnHappy employees bad place to be.

John Adams

Everyone here was amazing, they really take care of you and make you comfortable while they do!

Molly Whitman

I've been bringing my boys here for years. Even in their old location. I see them myself and they have the best rates for people without dental insurance, I only have supplemental insurance but I pay for my regular cleaning and floride treatments. They do a wonderful job and all the dentist they have are good. Anyone who leaves a bad review is just a hater. And haters can back off.

BrutallyHonest 319

This place so far has been great. I've taken my daughter 3 times in the past 2 months for work and the dentist Dr. Bagger was excellent with the work he's done on her. My daughter gets very nervous but the dental assistant Danielle was amazing at explaining the procedures to her so that she understood what the visit would entail. She was very soft spoken and treated my daughter with so much care and that put her at ease as well as myself. I will be making appointments for my other 2 daughters and look forward to having them get the dental care they need and with such a wonderful team. I hope the visits remain this positive!

WalkinOn Sunshine

Made an appointment in February. Had to cancel. Called back They said they could get me in for March but did not give me a date. Said they would call me following week. March came and went and I never got a phone call... seems like once you mention you are on Maine Care, you instantly get treated differently!

David Martin

Have been to KVFD several times over the last 8 months, and now my wife has completely changed to them as her preferred dentist.
There has not been one time when we were treated unprofessionally or rude in any way shape or form. Plus, they have taken care of a wide range of dental issues, and encourage our taking care of our teeth. Win win.

Maranda Maciel

We brought my son here for his first cleaning, and the first experience was okay. I always give multiple opportunities, and the first time we went our hygienist was nice and helpful...but we had a very cold interaction with the front desk and dentist, as well as hearing and seeing other hygienists be very mean to the children and fighting with one another in the hall, and complaining about co workers to patients?

I will not be bringing my son back after this and how I was spoken to by the secretary, extremely rude and frankly unprofessional. I’m not okay with being spoken down to for asking for assistance with checking my coverage.

We will be finding another place that is not only more kid friendly, but pleasant in general.

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