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Review of Bethesda Family Dentistry

Bethesda Family Dentistry:

Overview: Bethesda Family Dentistry is a dental clinic located in Bethesda, Maryland. The clinic offers a range of dental services, including cosmetic dentistry, teeth whitening, dental hygiene, and periodontal surgery. The clinic is open six days a week, with varying hours from Monday to Saturday.

Services: Bethesda Family Dentistry offers a range of dental services to its patients. The clinic specializes in cosmetic dentistry, offering services such as teeth whitening, veneers, and Invisalign. The clinic also offers dental hygiene services, including cleanings, exams, and x-rays. For patients with periodontal disease, the clinic offers periodontal surgery. Additionally, the clinic offers general dentistry services such as fillings, crowns, and root canals.

Customer Reviews: Customer reviews for Bethesda Family Dentistry are mixed. Some customers have had positive experiences with the clinic, praising the professionalism of the staff and the quality of the dental care. Other customers, however, have had negative experiences, citing issues with billing and overcharging, as well as poor communication from the staff. Despite the mixed reviews, many customers continue to use the clinic for their dental needs.

Location and Hours: Bethesda Family Dentistry is located at 10215 Fernwood Rd # 415, Bethesda, MD 20817. The clinic is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sunday.

Conclusion: Bethesda Family Dentistry offers a range of dental services to its patients, including cosmetic dentistry, dental hygiene, and periodontal surgery. While some customers have had negative experiences with the clinic, many continue to use the clinic for their dental needs. The clinic is open six days a week, with varying hours from Monday to Saturday.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Bethesda Family Dentistry Reviews - 58

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Laura Jaeger

Do not go here. You will experience billing issues and will not be able to get support from the office staff at all.

I was referred to the Fernwood location for periodontal surgery. Dr. Vahid did my surgery. Prior to the surgery, I was given paperwork with a cost-estimate. I later learned from my insurance that the dental office did not get pre-approval for the procedure so my insurance did not cover any of the $5000 surgery. The insurance sent Dr. Vahid a letter requesting periodontal measurements. In response she wrote 3-4 sentences justifying that I needed the surgery. My insurance denied the entire claim because she did not send them the measurements they requested. The crazy thing is, I have been going to the Executive location (where I see Dr. Cuevas) for almost 10 years. Bethesda Family Dentistry has almost a decade of my periodontal measurements.

I am still working to file an appeal with my insurance, but it has been very hard to get Bethesda Family Dentistry to complete the form with my measurements. I have e-mailed and called several times and been promised the form. Finally, I physically stopped by the office to ask for a copy of the completed form. It was 4pm on a Thursday. The door was locked, but I could hear staff inside. I called and a woman named OIga said she would e-mail the form to me. I never received the e-mail. I am beside myself. I don't think I will ever get the document I need to get the surgery covered by my insurance....even the representatives I spoke with at my insurance company said that this office did not do their "due diligence."

The surgery was a year ago, so I had to pay Bethesda Family Dentistry out of pocket to avoid being sent to a collections agency. This was a really awful experience. At this point, I now need to look for a new dentist and a new periodontist. I don't trust this practice at all anymore. I don't recommend you go here.

amber1666

I have been going to Dr. Palandjian for over 10 years now . I don’t see myself going anywhere else . She takes the time out to listen to your concerns ,thinks through her recommendations and works with you . She really understands her patients. The office staff is extremely friendly and helps me with any questions I have .

Daniel Fanelli

I visited Bethesda Family Dentistry for the first time this week and had a wonderful experience. Admin staff was welcoming and professional. The hygienist had a wonderful manner and diligently walked me through my appointment. Dr. Tabb was very knowledgeable and answered all of my questions. I never experienced discomfort during or after she completed the dental work. I would recommend Dr. Tabb and Bethesda Family Dentistry without reservation.

leeanne shotter

On a number of occasions when I have been to Bethesda Family Dentistry, I have asked for a quote before having a procedure, signed it and then after having had the procedure, been charged more than I had signed for. This last time was no different. I initially took my son in for a check up and he had 4 cavities. I asked for a quote and was given the amount. For his first two fillings I was charged more than the original quote and on our second visit to get the other two fillings the same thing happened. I'm a single parent on a budget and find this disgraceful. I posted a review a while back and was told that I should phone the office but nothing was done and the conversation was fruitless. I've also had two crowns done there and both times the crowns had to be sent back because they didn't fit so the service is also not worth what you pay for either. Beware of being charged more than you are quoted.

Ryan C

Nothing but positive things to report about Dr. Floyd and the professional staff at Bethesda Family Dentistry. I hadn't seen a dentist for a few years and I wasn't exactly looking forward to it. Dr. Floyd didn't give me a hard time about this, but instead provided me a personalized road map towards getting back on top of my oral health. One of the more comfortable cleanings I've had too, even after a hiatus for a few years. A very pleasant experience, would highly recommend!

Molly Cunningham

I highly recommend Bethesda Family Dentistry to anyone! Everyone here is extremely nice and explained everything to me as we went along from my insurance questions to my teeth. I've always had trouble with going to the dentist, but they really made me feel as comfortable as possible and I am so happy to have found Dr. Badakhshan! She did a wonderful job and changed my feelings towards dentist visits. She was really patient with me and made sure I was comfortable the entire time!

KL Hansen

Dr. Tabb is technically excellent, highly professional, and very kind. The office staff are universally helpful, well-trained, and kind. My dental history includes accidental damage and I am, as a result, pretty much a chicken in the chair. The treatment by all folks at Bethesda Family Dentistry is by far the best I've ever had.

I recommend Bethesda Family Dentistry without reservation.

Danni B

Dr. Allen Lee, by far one of the most pleasant surgeons I've ever had working on my teeth. Very thorough and caring. I'm terribly afraid of the dentist and he's very sensitive to that and goes the extra mile to make you feel comfortable. For example, when having my first root canal procedure, Dr. Lee was very supportive and thorough when explaining the process. He is a professional and has a naturally lovely personality.

Manie Juneja

My wife, Sonia visited this office second time and experience has been awful. Both of us are physicians and we usually don’t post reviews like this. The dentist has been billing at the highest level without doing the work. Billed for deep cleaning which was never done. This has happened second time. We are going to file complaint with the insurance and consumer protection for fraud.

Dave Besch

I live offshore and was only passing through DC for a couple of days. I completed my semi-annual cleaning - excellent job; thorough and painless - and needed a minor follow-up visit on short notice. Dr. Tabb and her staff made accommodations to see me first thing the next morning before I left town.

As usual, Dr. Tabb and her Team delivered world-class dental care with outstanding chair-side manners plus special provisions to fit my schedule. Top marks! Much appreciated.

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