Dental Health Care of Woburn, P.C.: Trainor Louis R DDS
Review of Dental Health Care of Woburn, P.C.: Trainor Louis R DDS
Dental Health Care of Woburn, P.C.: Trainor Louis R DDS is a dental practice located in Woburn, Massachusetts. The practice offers a range of services, including general dentistry, cosmetic dentistry, dental implants, and emergency dental services. The practice is open Monday through Friday, with hours varying depending on the day. The practice is closed on Saturdays and Sundays.
The practice has received mixed reviews from customers. Some customers have praised the practice for its caring and attentive staff, while others have criticized the practice for its billing practices and lack of communication. Despite the mixed reviews, the practice has a loyal customer base and is known for its high-quality dental care.
One customer wrote, "I actually skipped going to the dentist for many years because of my sensitive teeth but Dr. Mancuso saved me. She is so kind. I do ask for extra Novocain and she is fine w that. When I go for my cleanings, the team knows that I can't have air n water blasted on my teeth and they are okay with that. This office just cares about you. I've had my old cavities fixed (no more dark silver fillings yay!) and a few crowns done. I'm just so grateful for this place."
Another customer, however, had a negative experience with the practice's billing practices and customer service. They wrote, "Awful billing and customer services. Insurance company showing a claim was never created for a service by the dental office from 2020!!!!, yet the office saying the opposite. Called them for clarification, and instead they refuse to show, explain or resolve the bill with me or the insurance company. Then hung up on me! I have never encountered such rude help at a medical/dental office, especially with such lack of explanation or clarification."
Overall, Dental Health Care of Woburn, P.C.: Trainor Louis R DDS is a dental practice that offers a range of services to its customers. While some customers have had negative experiences with the practice's billing practices and customer service, others have praised the practice for its caring and attentive staff. If you are in need of dental care in the Woburn area, Dental Health Care of Woburn, P.C.: Trainor Louis R DDS may be worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Sebastian McLinden
Dr. Mancuso has zero bedside manner or interpersonal skills. She comes off as cold and clinical, which might be OK if she had the skills to back it. She has on more than one occasion, in the middle of a major procedure, changed the course of treatment (resulting in a higher bill) and does not go out of her way to explain why or make you feel comfortable. The dentist is bad enough, don’t make it any worse by seeing this unkind, bitter, and dishonest clinician.
Anita Pesa
Awful billing and customer services. Insurance company showing a claim was never created for a service by the dental office from 2020!!!!, yet the office saying the opposite. Called them for clarification, and instead they refuse to show, explain or resolve the bill with me or the insurance company. Then hung up on me! I have never encountered such rude help at a medical/dental office, especially with such lack of explanation or clarification.
JP
I actually skipped going to the dentist for many years because of my sensitive teeth but Dr Mancuso saved me. She is so kind. I do ask for extra Novocain and she is fine w that. When I go for my cleanings, the team knows that I can’t have air n water blasted on my teeth and they are okay with that. This office just cares about you. I’ve had my old cavities fixed ( no more dark silver fillings yay!) and a few crowns done. I’m just so grateful for this place.
Monica K
As a total dental-phobe I put off going to the dentist until I absolutely had to - I'm glad that I chose Coakley and Trainor. I was able to get in to see Dr Mancuso the exact day I called, quick x-rays, treatment of my problem and out the door - at no expense because I had one of their mailers. My next appointment was a "scaling" - which is a high intensity cleaning, (because of my own neglect) and everyone went out of their way to make sure that I was comfortable during the whole process.
I don't have dental insurance, I googled the typical cost of what I was having done and this office came in as an average cost (obviously the process was more expensive in NYC). As horrible as my past dental history has been Coakley and Trainor was such a RELIEF.
I love this office so much that I have officially changed my son's dentist's office to this one! He had such a great, personal, kid friendly experience that he is looking forward to going back. While I was waiting for him in I was chatting with his buddy (that I bring home from school) who told me that his dentist sees him for about 20 minutes - The hygienists see you here for at least an hour for your clean and never once have I felt hurried out the door.
I LITERALLY cannot have a higher regard for a dental practice!
Mary DeAngelo
I decided to overcome my fear of going to the dentist and looked up this dentist office. I was immediately impressed with the website and decided to call. Robyn, the receptionist, took her time on the phone to put me at ease and made me feel that I had been a patient for years. During my first appointment, Dr. Orchanian and Brianna went above and beyond to make sure that I was comfortable and that all my questions were answered - and believe me when I say my questions were endless! It was determined that I needed to get a deep cleaning. During the two appointments (they do half of your mouth each time) I was constantly reassured that I was doing okay which calmed my nerves, I am so impressed with the difference in my teeth I can't stop staring at them! I know I finally found the right dentist now that I am not filled with dread at the thought of my next appointment.I highly recommend Dr. Coakley & Trainor office for everyone - I promise you wont be disappointed.