Metro Dentalcare Albertville

They do great work, just need to drop the masks. Everyone else has moved on.

I stopped buy to get a estimate with a full break down of what needed to be done. The lady at the front desk told me that they would not do that. I guess that they have a a deep client list that they don't want anymore patients. Very unprofessional!!!!!!!!!!! Small town the words spreads fast and I have a big mouth:)

I was taken back right away. Limited waiting time. Pleasent . Great hygienist.

Great friendly service.

My family has been with metro for several years due to the insurance options we have. At 1st we thought them being a "chain" was convenient, because they are everywhere. Sadly however, our experiences have dramatically degraded over time. My personal experiences have been pretty rough since we moved to Albertville and I can honestly say I will not be back. From pushy "sales" pitches for over priced toothpaste and guilt trips, to rough handling by the hygienists and Dentists themselves. My work has been shotty, scheduling has been messed up repeatedly, to records mismanagement. They refuse to work with anyone's schedule, conflict be damned. These are all signs of a commercialized practice where you are a number, and dollar signs, but not a patient. They push you in and out as fast as possible, which leads to poor work which requires repeat visits to get it right, and poor prep sometimes including working before your numb and when you ask for more they either make it rough or don't give you more . I've made complaints directly to the dentist, and they promise to world but it obviously doesn't do any good as they revert back to the same poor service and work. My kids have complained that they are too rough, my wife has had similar experiences as well. I know a couple of families who have discontinued going there, so its obviously not isolated. The last straw was this morning when a crown they installed several months ago fell out, I called to see how soon I could get in and they offered me something next week. How is someone supposed to eat, drink etc for over a week with a bare nub for a tooth? Do they not care? The receptionist was rude, and basically didn't care. Only option was to leave work in the middle of the day commute back to where they are (which happens to be about 30 miles from where I work) and wait for an opening, then wait in excess of who knows how long to get it cleaned up and re-installed, then return to work if I am not stuck there all day waiting to get in. Clearly contacting the dentist directly doesn't work, maybe more bad press and a letter to the corporate offices will turn things around, sadly I won't know if they change as i've had enough. Dentists are already "feared" and now I can see why, its not a unwarranted stigma, this branch specifically goes a long way to tarnish the profession, I've been to several dentists in my life, some good, a couple no so much, but these guys have ruined it for me.

I visited Metro Dentalcare on a Saturday due to a dental emergency. The staff, assistant, and dentist were phenomenal. The care was thorough, professional, and kind.

Always friendly staff and they are great with the kids too!

Great clinic. I love that they give back to the community each year by participating in the Give Kids A Smile program, which provides dental care to under/uninsured children.

Metro Dental care is a wonderful dental office. They do a great job, explain things well, and are always positive and encouraging!

Very friendly staff!!