Today's Dental MN

I came in for a chipped tooth that was previously fixed and my appointment was at 10:30. To start it off I came in 15 minutes early and checked in then the front desk told me to wait in my car till I got a call, I ended up waiting over hour and only got in around 12. Once I got in I was treated as if I was at a fast food restaurant, the dentist slapped some resin on my tooth barely shaved anything down and then left to another patient. After I told him about the issue he came back and it felt as if I was burdening him because he had a different patient that he had to help. After that he once again got up and left, so I looked in the mirror and could clearly see that it wasn't even and the "fixed" tooth was to close to my other tooth so I couldn't floss. once again he came in shaved it down even more and said it was good. I swear my dead blind grandmother could crawl out of here grave and do a better job than this so called "Doctor". To make it even better a week later while flossing my tooth chips again... its almost like I said it was going to be a problem but he was in a hurry to get me on my way. Literally go ANYWHERE except here and I can guarantee you will have a better experience.

I hadn’t been to the dentist in a while. They made me feel extremely comfortable. I brought my 7 year old with me and they were so great with her. My teeth feel AMAZING. The staff is AWESOME! I’ll be back for my daughter’s appointment. Thanks Guys!

I had a dental appointment at this place 2 years ago and it was ok. Recently I called to get a referral from them and the re receptionist let me know I had an almost $200 spend down. I had never heard of that term before and she couldn't explain it to me. All she could tell me is that it had to be paid before anyone would schedule an appointment with me. I had been trying to reach the office manager with no luck for 2 weeks. I finally went in and the receptionist was on the phone being some what rude to the person on the other line and had the nastiest attitude when she realized we had just got off the phone. Still no luck with the office manager. Looks like it's going to be a civil matter.

Horrible horrible horrible place. I'm kicking myself for not changing dentist sooner. First thing, I sat in the waiting room for over an hour and a half. The receptionist finally ask me my name, after realizing she didn't check me in, even though I had already given her all of my information. I was there with my mom, one young child, and a new infant(you couldn't help but notice that we were waiting forever). The receptionist kept staring at me, as I watch everybody else walk in. At the 2 hr mark they finally saw me for my appointment, only for me to realize, the dentist there had ruined my front teeth!!! The two males dentists kept sanding down my front left tooth (for a filling). In which they nicked my right front tooth giving what looks like a sanded off chip. When I went in today to get the filling I was told they "don't know how it got paper thin", and "I need to get a root canal, or a crown". Also told me I needed to pay them right away, they would not check to see if it was covered by my insurance. I thought about it for a minute and got out of there before they did more damage. These people are clearly scam artists.

You serious caution and common sense before going here

Where do I start? The customer service or quality of work? This place only cares about the money they collect. I have never experienced a place of business with such a low level of satifactory customer service. The "women" at the service desk should never call themselves a professional. I have witnessed them treat people over the phone like garbage and then hang up to continue to talk about then to other employees.. I would not even repeat the stuff I have heard. But, the last straw was when I witnessed how a kid and his mother where treated for being a couple minutes late to an appointment. I had just one more appointment with theses people cause their quality work is garbage.. But I just got up and walked out. I felt so good telling that lady I would never go back to that place again! Go elsewhere if you can.

Well I was nervous to go because of the reviews. Don't listen to the bad reviews people! Dr.mike is super nice! He is saving a tooth. I'm very happy I found a great place to go too. Everyone was so nice. It saddens me that people have no respect for otheres. Their here to help so if you want a great place, and nice workers go here!! They understand if your having pain it's the worse to deal with but don't take it out on good people! Clients learn manners please.

If I could give them a 0, on the poor customer service, lack of professionalism and the horribly trained front desk staff. They are rude and if you are requesting any documents or patient information, you will turn to ashes before they even attempt to send any information over. Today's Dental needs better front desk representatives.

So I called and wanted to speak to the Office Manager, however, the front desk staff proceeds to place me on hold for fifteen minutes and return to the call to tell me that the Office Manager would NOT be available to talk because she is assisting the Dentist / Doctor with a procedure.

Terrible place. Please please please take your time to research another dental. I know I should not be picky because I'm under Ucare, but when someone is dealing with your teeth, they need to listen to your concerns! I have extremely sensitive gums, the dental hygienist seemed to not even care and just dug away with my plague. OH, I almost forgot to mention that while he was cleaning my teeth, he was telling me how horrible they were and how I am bleeding so much because my teeth were so bad. Okay, I understand my teeth is bad, but did he really have to go on a five minute rant about how bad MY teeth were? I brushed it off when he said it the first two times, but when he kept going on and on, it was getting annoying. I also had my cavity on the right side of my mouth filled by an African lady. Unfortunately, the next 3 days I could not chew with my right side because it would hurt really bad (the feeling as if I'm chewing on tin foil). Called them, and went in the next day to get it fixed. Two days later it was still hurting. Had to CALL AGAIN, went in and got it fixed. TADA! All done! ONE last thing I will mention is that I BELIEVE the dental hygienist (I think he was Indian or French?) broke off a bit of my tooth in the back of my mouth while he was cleaning my teeth! YES!!!!!!! Like I said before, this guy cleans ROUGHLY. Before the hole was never there until after I went to Today's Dental. Now I'm going to Comfort Dental in New Hope to get my teeth fixed because they have great reviews on them. PLEASE BEWARE!!

I can't say enough about Dr. Mike. I had a difficult issue with my bridge and he got right in there and conquered the problem with ease, efficiency, reassurance, and making sure that I was happy. Problem fixed. He is a great dentist and the best that I've ever had and I really value his expertise and kindness. Great place to go!

Dr. Nwokocha, is Amazing! my daughter needed 4 teeth pulled before she can get her braces on, she was so scared! Dr. Nwokocha had all 4 teeth out before she even knew he started! Seriously less than 3 minutes and all 4 were out! I am so thankful for his great care of our family throughout our many years of being his patients.