Today's Dental MN

I haven't been here for over 2 years. The dental assistant and dentist were very friendly and professional. The reasoning for a low rate is because the last time they scheduled my appointment, they strictly emphasized to me that I will be charged for missing my appointment even by 5 minutes and will have to pay it upfront. The day of my appointment, I showed up to find that they were closed for the day. I never went back again. Very unprofessional with scheduling. A quick phone call to let me know that their office would be closed would have been helpful.

Can you hold " click " Jackie " black hair " The New receptionist lady is horrible . I have never experienced such bad customer service in my life . Day 1 I figured just a bad day at work . Day 2 even worse experience. Especially coming from a dentist I've been going to for years . She has ruined it for me @ this location . I cannot believe how disrespectful and rude she was . Making smart comments " HOW DONT U UNDERDTNAD ITS SIMPLE " when I'm calling to get information on my x-ray & Referral . I literally had to drive their to see her face to face to address how rude She was to me & she continued to be rude . Back Talking Me , Rolling Eyes , Actig as if I'm illiterate & bothering her . I'm waiting to here back from coorprate .

They do a rush job and really don't care about the patient only the money. I called my insurance after leaving and there was work they could have done to my teeth but instead made it seem like the more expensive option was the only route I could go. My family of 5 will not return after today.

Horrible service, for one they will over book every appointment. So, expect to wait at least one hour after your schedule appointment. Last week I came to my schedule appointment for my kids and she tells me that the doctor left early and didn’t even give me a call to let me know it was canceled. Please do not go to this establishment! There’s another dentist by the name of Clear water in Robbinsdale with way better service.

The Doctor and his Team are amazing. I would recommend anyone to go check them out. His also helping our community. He has done a lot for so many people and still doing more. Dr Chisom is Gods sent.

I would never ever go here!! They are dirty. No place to sit in the lobby. My appointment was at 10:30 am and I left at 11:15 am without being called! There was a woman screaming in the back the entire time. The staff laughed at her. The staff was rude and very unprofessional. I would literally go anywhere else, but here. This place is what nightmares are made of. Very unprofessional and they don't care about their patients just the money.

I'm scared to go to the dentist for any reason but Todays dental made my experience very pleasant. I am thankful they got me in and out with no pain . The Hygienist and doctor was very thorough and made sure I left with nice pearly whites! Thank you !! :) will be back in 6 mos!

Had an appointment scheduled for 3:30 for a tooth ache my previous filling fell out a couple days prior.I arrived around 3:15. The ladies at the front desk were very nice. The waiting area was small and full. I wasn't called into my appointment until about 4:30. The dental hygienist, didn't know what she was doing as far as taking xrays she just had me waiting for at least 15 minutes until someone could help her (honestly I don't think she was certified I don't know if that's the correct word or not but she did not know what she was doing). So once the x-rays were done, I waited an additional 20 minutes before the dentist to come take a look at my xrays. Finally Dr. Juean (not sure about the correct spelling) comes into the room asks me what's going on, & I explained. He looked at my xrays and did a physical look at my tooth which only lasted for about 1 minute (that made me feel a little uneasy like he was rushing). He proceeds to tell me that the tooth needs to be extracted. I was firm with him and I said I do not want to extract any of my teeth I would like to save this to could we do a root canal? His immediate response was no if we do root canal you're still going to have pain (I've had many root canals and one thing I know is that once having a root canal it takes the nerve out of your tooth, therefore your tooth is dead you just want to save the tooth so that you don't have any gaps). He then proceeded to tell me again," we can extracted your tooth you can come back and get partials or implants". At this point I'm upset and I told him no" I DON'T WANT AN EXTRACTION PERIOD" . He then pats my shoulder and says "Ok well let us know and you have a good day". 2 days later I went to the University of Minnesota Dentistry School (where I usually prefer to go) and was told by the Clinical Dentist and the student that my tooth does not need to be extracted they then proceeded to add a filling in my tooth and I went about my
day. Today's dental is TERRIBLE, STAY AWAY IF YOUR TEETH ARE IMPORTANT TO YOU!!!!

Totally amazed at how kind and professional the staff was. They literally pulled my tooth in 20mins. No pian at all while they pulled it. The best dentist appointment ive ever had. And i hate going to the dentist. 5 stars!!!

Was referred as an emergency and was told by the VERY RUDE receptionist the earliest I could be seen was two weeks out. She answered the phone by "can you hold thanks click" so she got the same "thanks click" as my way of saying I have an appointment the week after so forget it. If you don't have manners or know the medical definition of emergency I'm not interested in your apparent chop shop.