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Review of Lance Family Dental

Lance Family Dental:

Lance Family Dental is a dental clinic located in Festus, Missouri. This dental clinic provides a variety of dental services, including cosmetic dentistry, dental implants, teeth whitening, and emergency dental services. The clinic is open Monday through Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The staff at Lance Family Dental is friendly, professional, and knowledgeable. They provide excellent customer service and make their patients feel comfortable. The clinic is clean and well-maintained, providing a welcoming atmosphere for patients.

Lance Family Dental has received positive reviews from its patients. Patients have praised the staff for being compassionate, friendly, and professional. They have also praised the clinic for its excellent services and for making dental visits enjoyable.

If you are looking for a dental clinic that provides excellent services and has a friendly and professional staff, Lance Family Dental is the right choice for you. They provide top-notch dental services and make their patients feel like family.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Lance Family Dental Reviews - 185

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Grace and Charlie Weidenbenner

Doctor Lance and all his staff are very friendly and helpfulšŸ˜

Darla Ketcherside

I always feel very comfortable and well taken care of.

Laura Copeland

I loved Dr Marino and most the staff. Been going for years. Gwen is the reason he lost my family of 7. I wonā€™t go back. She is not very good with resolving customer concerns. After I became upset I noticed others reviewed poorly because of her as well. Good luck keeping staff members that donā€™t know how to provide excellent customer service nor how to communicate kindly with empathy ... Not even mediocre. She is horrible. And doesnā€™t care she costed dr Marino lots of business.

Gaylene Reynolds

Very friendly staff! Got real good treatment on my visits, very knowledgeable and Dr Marino makes you feel at ease and answers all questions asked!
I liked the work done on my teeth, and I would recommend Dr Marino and his staff, to my family and friends !

Eric Schoen

Love Dr. Lance and his office!

AndyFZ6R

Easy pre check in from text link, same great service as before.

Christina Newton

Dr. Marino is the best dentist I have ever been to. He did a fantastic job repairing three broken teeth I had. You would never know to look at them that they had ever been broken! The rest of the staff that I encountered were all friendly as well. Pain management was excellent. I had very little discomfort. I highly recommend this dentist!

Catherine Greaving

I am a new patient to Dr Marino and am very impressed with his skill as a dentist and the care he shows for his patients. He and all members of his practice performed professionally while making me feel quite at ease and in good hands.

Brenda Crump

Great staff, everyone including Dr. Marino makes you very comfortable. Going to the dentist has always been a very stressful experience for me. So glad I found this office and would highly recommend .

Jon Basio

Iā€™ve been a loyal customer for over fifteen years. I received a bill for $36.80 which was not covered by insurance. I have two children who receive their normal checkups and dental work on a regular basis. Knowing I would pay the remainder of the balance during my next checkup for my daughter, I was waiting to pay the balance at that visit. I received a letter in the mail stating my account would be turned over to collections and the professional relationship between the dentist office and my family would be terminated. I immediately sent a check in the mail and contacted Gwen with my concerns. I attempted to explain to Gwen that I have spent thousands of dollars at their practice over the many years and have never missed a payment. The response I received was cold and obvious that this is no longer a passionate business who cares about individual families. All I can say is I was floored by the callous response I received. Looking at the other reviews I see that this seems to be a something that does not occur on a regular basis. After spending so many years at this dental office and being treated the way I was over $36.80, I will be finding another dental office that is more personal and friendly with long term customers who have spent so much money and has respect for their customers. I sure hope this was an isolated incident and no one else has to deal with the, in my opinion, callous and uncaring attitude of the business.

John DeBisschop

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Lance Family Dental Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday
  • Saturday
  • Sunday