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Review of Lance Family Dental

Lance Family Dental:

Lance Family Dental is a dental clinic located in Festus, Missouri. This dental clinic provides a variety of dental services, including cosmetic dentistry, dental implants, teeth whitening, and emergency dental services. The clinic is open Monday through Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The staff at Lance Family Dental is friendly, professional, and knowledgeable. They provide excellent customer service and make their patients feel comfortable. The clinic is clean and well-maintained, providing a welcoming atmosphere for patients.

Lance Family Dental has received positive reviews from its patients. Patients have praised the staff for being compassionate, friendly, and professional. They have also praised the clinic for its excellent services and for making dental visits enjoyable.

If you are looking for a dental clinic that provides excellent services and has a friendly and professional staff, Lance Family Dental is the right choice for you. They provide top-notch dental services and make their patients feel like family.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Lance Family Dental Reviews - 185

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffany Arnold

This office has the nicest and most courteous front office and back office staff that I have seen in a medical professional office. Dr. Marino and his dental hygentist are very knowledgeable and are very good at educating the patient on their issues.
I was able to get in for treatment when I had a broken tooth within two days of calling.
They have very reasonable prices for out of pocket items.

Lisa Palmer

Without a regular dentist, a molar needed an emergency root canal. Dr Marino and his staff got me in quickly. They worked to make me feel comfortable and important. I now have a regular dentist!

Bruce Butler

Great staff. Very professional and friendly.

Laura Pruneau-Fallert

I had a very challenging dental dilemma. I thought I would have to get a few teeth pulled as I thought there was no hope. Dr. Marino came up with a brilliant treatment plan that involved a team of dental professionals and he worked very diligently to resolve my problem. My teeth were saved and I have a pretty smile again thanks to Marino Dental.

Linda Honey

I was referred by a friend, we had insurance that payed for everything but the yearly amount was only 1500/ person. I told Gwen that we could not afford to go over that amount because we wouldn’t be able to pay. Every time I made and appointment I would ask her if the work was covered by insurance . And she said yes then I get a bill in the mail for $926. I called and tried to talk to her about it and was basically told to bad pay it or we will take you to collections. They did take it to not just to collections but to court. They got a default judgement because I was dealing with my mom’s death and other family issues so I didn’t go to court. Little did I realize that I would have to pay 9% interest on that judgement. It’s been 8 Years not once did they reach out or send me a bill until I am trying to buy a house I find out I not only owe them the 926 which was questionable to begin with but now they want 1200+ in interest and would not work any kind of deal with me and I was told never to call there office. I would not recommend them to anyone.. I agree with the lady that says their a bait and switch office with no integrity or compassion.

Stone

Excellent job done. Teeth clean and care taken.

Rob Killian

I've been going to Dr Marino for years always does a great job. He and the staff are very PROFESSIONAL and caring people. They make you feel like family.

Nathan White

Really nice people. They go above and beyond.

Morgan Joback

Staff are helpful and very friendly!

Lisa Kaye

Let me tell you my nightmare! I paid $9000 for veneers. When that happens, you are suppose to have lighter temporary veneers until your veneers come in. Dr Marino put some sort of cheap puddy on my teeth that was gray so I had gray teeth for almost 2 weeks. Very embarrassing to say the least. On top of that, they broke Into pieces & I had to run down to his office during this 2 week period probably 10 times to get it fixed. About day 3 of seeing me, he appeared very disgruntled with me & acted like it was my fault. Your the dentist, not me. The veneers were shipped from the lab only to not fit on 3 different occasions. Finally the right veneers came in & they weren’t the color chosen. They were were not bright white but more a yellowish. Now, if your getting veneers, why would you want yellow teeth?? He put them on & grinded the 2 front teeth down to where it looks like I have an enamel problem & the other teeth are completely uneven. I also am having major sensitively issues. I call him & let him know that & once again run down to his office to what he says he needs to put a coat on them which did absolutely nothing. I later on get a bill for $90 for him to put this so called coat which like I stated did nothing. When I refused to pay the $90, he sent me to collections. And now I’m paying $10000 to have them fixed. Please beware of this dentist.

UPDATE: Their response of stating "You have the wrong dentist" is not accurate. This is the dentist and they could admit a mistake & chose to try to correct it but apparently that isn't how this dentist works.

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Lance Family Dental Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday
  • Saturday
  • Sunday