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4.9

166 reviews
Dentist
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Review of Cypress Dental - Dr. Brian G. Chan

Cypress Dental - Dr. Brian G. Chan is a dental clinic located in Reno, Nevada. The clinic specializes in both general and cosmetic dentistry. Dr. Brian G. Chan is the lead dentist and has a team of highly skilled professionals who are dedicated to providing quality dental care to their patients. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm and on Saturdays by appointment only.

The clinic has a comfortable and welcoming atmosphere. Patients are greeted by friendly staff members who are always ready to assist them. The waiting room is cozy and equipped with comfortable chairs and a television to keep patients entertained while they wait for their appointments.

The clinic uses state-of-the-art equipment and technology to provide the best dental care possible. The clinic offers a wide range of services including routine check-ups, teeth cleaning, fillings, root canals, extractions, and cosmetic dentistry procedures such as teeth whitening, veneers, and Invisalign.

The clinic has received positive reviews from its patients. Patients have praised the clinic for its friendly staff, quality service, and comfortable atmosphere. Patients have also commended Dr. Brian G. Chan for his professionalism and expertise.

If you are looking for a reliable dental clinic in Reno, Nevada, Cypress Dental - Dr. Brian G. Chan is an excellent choice. The clinic offers quality dental care in a comfortable and welcoming environment. Book an appointment today and experience the best dental care in Reno.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Cypress Dental - Dr. Brian G. Chan Reviews - 166

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Terri Lee

Terri Lee

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Customer Service Knowledgeable Dentist

First visit! Wonderful experience. Beth at the front desk is fantastic! She has the BEST customer service skills. Very personable. She went above and beyond by letting us know about cancellations so we could get in for cleanings the very next day!! Dr Chan is so nice and knows his stuff. Not sure anyone can really enjoy going to the dentist, but Cypress Dental certainly makes it a positive experience.

Joe Mendoza

Joe Mendoza

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Staff Detailed Doctor Affordable Best Hygienist Painless Cleaning Friendly Atmosphere

Entire staff is FANTASTIC. Dr Chan is incredibly detailed and made some great suggestions for making me happier with my smile without breaking the bank. Emily is hands down the BEST hygienist Iโ€™ve ever worked with. First time Iโ€™ve left a cleaning without any pain, even though she kept me laughing the entire time. Really awesome group of folks working for Dr Chan and looking forward to future visits. Thanks team!

Alex Jako

Alex Jako

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Efficient Service Highly Recommended

The staff has always been helpful and friendly. Dr. Chan is knowledgeable and efficient. My extraction was done from start to finish within 2 minutes. I was thoroughly impressed. I was referred to Dr. Chan, and I have passed the information to multiple future patients. By far the best dentist experience I've had as an adult.

tania romero

tania romero

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Overcoming Fear of Dentists Professional Staff Thorough Treatment Gentle Procedures Customer Loyalty

Iโ€™ve always had a fear of dentists but ever since the first time I stepped foot into Cypress Iโ€™m slowly getting over that fear. Everyone is welcoming and I feel like all of my insecurities are being dealt with professionally. Some things had never been mentioned to me until I came here which makes me feel like I came to the perfect place instead of being brushed off. Theyโ€™re Quick but gentle and I will continue going here forever!

Victoria Eanni

Victoria Eanni

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Good Service Professional Staff Impressive Experience

Iโ€™ve neglected my dental health due to bad experiencesโ€ฆ not here! Dr Chan and his team are incredible. Iโ€™m truly impressed by everyone Iโ€™ve encounteredโ€ฆ and I thank you for helping me return to good dental health. The best in town!

Phillip Longballa

Very friendly staff. Dr Chan was great. I would definitely recommend Cypress Dental to anyone.

Danielle Kading

Danielle Kading

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Dentist Friendly Staff Comfortable Experience

I love Cypress Dental! Dr. Chan is very kind and honest; as well as gentle with procedures.
Update: all of the above is still true! Iโ€™ve now been a patient for 7 years and am so happy to have Dr Chan and the Cypress team caring for my teeth. Iโ€™ve also converted my husband and two co-workers to Cypress. And they love it!
Recently my 18-month old daughter just had her second appointment there. It was a very positive experience. I feel they are getting her used to the dental experience and making her as comfortable as possible.
Truly - go see Dr. Chan! Heโ€™s awesome and doesnโ€™t recommend unnecessary dental work.

Toan

Toan

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Experience Professional Staff Fast Service

I only just started going to Cypress Dental a few months ago. My experiences so far are great! Dr. Chan and his team are amazing at what they do. Theyโ€™re kind, very professional, and wait time is very fast and sufficient. Dr. Chanโ€™s work is top notch - fast, clean, precise, and no pain level. Heโ€™s definitely at the height of his skills. The dental hygienist are just as the same as Dr. Chan level. And last but certainly not least, all of his Dental Assistants and Front Staff are as professional and knowledgeable as they come. Wonderful office to go to! So glad I switched to Cypress!!!!

Cynthia โ€œLeighโ€ Zerboni

Cynthia โ€œLeighโ€ Zerboni

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Price Gouging Long Wait Times Poor Customer Service

CHEAP INITIAL APPOINTMENT BUT PRICE GOUGES LOYAL PATIENTS. Dr. Chan's offers a great deal for new patients. My husband and I both signed on as we were new to the area and in need of a dentist. Over the years, prices have steadily increased and when I have had dental issues the wait for an appointment has been several weeks. Today I was there for a cleaning and was told that I needed a full x-ray panel or would be denied my cleaning. I balked because I had x-rays last year for my $5K dental implant but was told those "didn't count". Also today, Dr. Chan is running a new patient special with highly discounted x-rays. I asked if I could get a discount like the new patients on the x-rays for being a long-time patient. I was denied. So, I'm done. It is apparent to me that Dr. Chan's business model is to lure in new patients with a great deal and then gradually price gouge over time. He books his time up looking for new patients so much that his existing patients - paying an exorbitant fees - can't get in for weeks when they have the need. Maybe if he treated his existing customers better we'd stick around! I'm looking elsewhere. Goodbye Dr. Chan.

Marlowe K

Marlowe K

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
professional efficient caring trustworthy conservative

I am so happy I switched to Cypress. The whole team is very professional and kind, and I like how efficient they are (I have never waiting long in lobby or treatment chair). They explain what they are doing and why, and seem to genuinely care about you and your dental health. My last dentist had zero โ€œbedsideโ€ manners and started pushing expensive treatments and devices (elec toothbrushes, night guards, crowns I didnโ€™t need). Dr Chan is much nicer, more professional and conservative with his treatment recommendations. I am grateful to have a dental office I can trust and that takes good care of me!

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