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Review of Sundance Dental & Orthodontics

Sundance Dental & Orthodontics:

Sundance Dental & Orthodontics is a dental clinic located in Farmington, New Mexico. The clinic provides a range of dental services, including cosmetic dentistry, emergency dental services, teeth whitening, and orthodontics. The clinic is open from Monday to Friday from 7:00 am to 5:00 pm, and it is closed on Saturdays and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent dental work and friendly staff. They have also appreciated the clinic's accommodating and understanding approach towards patients with dental anxiety. On the other hand, some customers have complained about the clinic's poor customer service, long wait times, and scheduling issues.

The clinic's staff is professional and skilled, and they provide top-notch dental care to their patients. The clinic uses modern equipment and technology to ensure that patients receive the best possible dental treatment. The clinic's dentists are experienced and knowledgeable, and they provide personalized treatment plans to meet the unique needs of each patient.

If you are looking for a dental clinic that provides high-quality dental care, Sundance Dental & Orthodontics is worth considering. However, if you are sensitive to poor customer service, long wait times, and scheduling issues, you may want to look elsewhere.

Sundance Dental & Orthodontics Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chantelle Jones

I am terrified of the dentist due to an unfortunate incident at the Sundance in Gallup. I was hesitant to try any other ones. I decided to not let one bad case define all others so I went ahead and made a much needed appointment here. To say I was surprised by the amazing care I received and continue to receive is an understatement. They have been more than accommodating and understanding of my fear. Everyone from front desk to the drs have been gentle and never made me feel uncomfortable. I have nothing but praise for this office and definitely recommend them. This team is on East Main right past the Harley shop.

Sheron Woodard

Dr. Rassmusen cares about his patients. He is so gentle. He is the best dentist I have ever seen. I never had to wait in the office. Just the best. I can’t say enough about Dr. Rassmusen and his staff.

Ms_Porcha_

My family and I we all go to this dentist. Lately we’ve felt like we got swept under the rug and the one lady in the front couldn’t help us. And the whole staff there has been really rude. We’re all patients there and this has been the worst customer service ever!!!

Aubrey Villalobos

This place is wonderful the staff are friendly the doctors are good. They do accept Medicaid here and you do receive excellent care. You get consulted on extractions with your doctor. They have you fill out your paperwork on your phone via link you fill out when sent to your mobile number so no paper required. You must reserve your appointment, they do provide after hour dental care. I rate this place a 5 star and would recommend.
Personally I had my wisdom teeth extracted here and they did a fantastic job.

Have a good day thank you for reading.

Valerie Marquez

Scheduled an appt about a month ago, received a call at about 11:30 am as a reminder for said appointment. Unfortunately, I was advised if I didn't return the call by 2pm, the appointment would be canceled. Now, here's the thing, I work the graveyard shift. I am sleep during said hours. I woke up this afternoon close to 4pm, which is when I saw that that I had received the call checked the voice-mail and called back, letting them know why I didn't call back at 2pm to find out that, yes, appointment was canceled and they'd try to fit me in next week. No, thank you.

Michael Lauderback

If you demand perfect dental work this is the place for you. Two perfectly fitting and seated crowns. I will be back.

Kimberly Crapps

Always very nice and has the friendliness staff wish more businesses were more like that!! Going on 4 years now.. last time I went back my dentist totally messed up my teeth. I was knocked out and when I awoke I barely remember the rest of the day i have had anesthesia before and it was nothing like that the drowsiness was nothing i have experienced ever before! Would not recommend them to anyone friend or not.

Janessa Begaye

They don't know how respect other people's times.. I am very upset.. I didn't even get to finish my cleaning.. I make 2 appointment to take out my wires and make another appointment at least an hour to put my wires back in..

Cassie Ortega

This office is a JOKE!! Id give 0 stars if i could. I went in for a cleaning (May 2022)and dentist didnt show up. Found i had a cavity and scheduled a filling g with i.v. sedation (i.v. guy only there 1x a month) as i have extream anxiety and the tech told me she had spoken with Dr. And he wasnt comfortable giving me multiple shots to numb...(1.2.3. Never numb me completely). Made a follow up call in June may to MAKE SURE i.v. Dr. would be there on my SCHEDULED apt. day in July. Called today to find out what the charges would be for my service. Not only could i not get an answer to a very simple question, i was told i wasnt scheduled for a filling or sedation, just an evaluation to see if i could schedule a 3rd apt. For a darn filling, AFTER id already called 2× AND been seen!!! Needless to say i am done with this office. The shady behavior seems to be a good way to squeeze as many apts. and as much money out of insurance as possible. Im done wasting my time here. Pkenty of other dentists around to choose from.

Becky Guillet

Excellent experience! My son had 2 filings and tooth pulled and the Dr and professional dental assistant were amazing. The entire time there was 30 minutes and my son, who is nervous, only had two times when his hands clinched. The Dr made sure that my son was feeling pressure, not pain and that anasthetic was at a good level. Better than any dentist I've ever had. The assistant was incredible - very funny and personable and then all business during the procedure. She was quick, efficient and a boss! The ladies at the reception desk were delightful and extremely helpful. 10 Stars if I could!

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