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Review of Dong Angela DDS

Dong Angela DDS: Providing Dental Services with Mixed Reviews

Dong Angela DDS is a dental clinic located at 596 Columbia Turnpike #11, East Greenbush, NY 12061. The clinic provides dental services to patients in the East Greenbush area. The clinic is categorized as a Dentist and offers a range of dental services.

The clinic has received mixed reviews from customers. While some customers have praised the clinic for its services, others have criticized it for its poor customer service and high prices. Some customers have complained that the clinic is only interested in making money and does not care about the health of its patients.

Despite the mixed reviews, some customers have praised the clinic for its prompt service. They have noted that they were seen at their appointment time without waiting and taken care of very swiftly. The dentist was knowledgeable and helpful, and they were pleased with the work done.

On the other hand, some customers have criticized the clinic for its poor customer service. They have complained that the reception staff cancels appointments at the last minute repeatedly, and insurance issues arise. When patients try to solve the issue, they are met with attitudes bordering on rudeness.

The clinic has also been criticized for its high prices. Some customers have complained that the clinic is only interested in making money and does not care about the health of its patients. They have noted that the clinic charges high prices for every little thing, and once they get the money, they are through with the patients.

In conclusion, Dong Angela DDS is a dental clinic that provides dental services to patients in the East Greenbush area. While some customers have praised the clinic for its services, others have criticized it for its poor customer service and high prices. If you are looking for a dental clinic in the East Greenbush area, you may want to consider Dong Angela DDS, but be aware of the mixed reviews.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dong Angela DDS Reviews - 11

2.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lynn Morris

My husband and I have been patients here for over 20 years. Last year they refused to see me because during Covid, I had canceled 2 appointments. Very unprofessional and rude! It was because of Covid that these appointments were canceled and they should have been more accommodating due to the pandemic! A few years back, as I was leaving, the guy (receptionist) told me I owed $38 because my insurance didn’t cover my x-rays. It was their mistake because they took x-rays every 12 months & my insurance will only cover x-rays every 18 months, (which they knew since I’ve been going there for numerous years). It caught me off guard so I paid the amount, but after I thought about it, I was sorry that I had. They never sent me a bill in the mail and it was their error, not mine. I have since found a wonderful new dentist right up the road and they are friendly and helpful. My husband will be changing dentist now too! I would never recommend this place!

Meagan Bodo

All this office cares about is money. Unless you are prepared to pay money for every little thing, you won’t get help here. I get that this is a business but when it comes to people’s health care, it has to be more about more than just the bottom line. Once they get your money, they are through with you. Unless you are willing to spend more and more money. I had gotten blood work done there, paid another $100 to get my results explained to me. Started supplementing, had a bad reaction and wanted to ask some questions about that. They told me I needed to pay another $100 to speak to her. When I emailed the nurse about something else I needed help with (breast pain that I had the doctor check). She ultimately ignored the email. But when I would email about purchasing supplements she would answer. They are not in it for the sake of caring for your health. If you go there, be aware of the constant cost of even having questions answered.

Marian Bloom DarkStarDreams

I was seen at my appointment time without waiting and taken care of very swiftly. This dentist knew exactly what needed to be done the moment she saw me and she was very knowledgeable and helpful. I am extremely pleased with her work. She knew exactly what medication I needed right away and what was going on with oral problems. I will continue going here and this office is highly recommended!

Emily Borghi

Literally the worst dentist I've been to. She filled a cavity and then within months it broke and I had to have the whole tooth pulled. She also drilled a hole in another tooth and apparently forgot to fill it. Very quick and careless. I've always had bad anxiety about the dentist, and she didn't help. The dental hygienists were great but she was awful.

Laura Sankey

When a cracked tooth was found during a routine cleaning appointment, Dr. Dong gave me an emergency appointment for the next day and saw me after hours on a Friday to put on the temporary. Knowing that I had a total knee replacement in 10 days, she called the local labs to find a labs to find one that could guarantee a permanent crown before my surgery. I am so thankful to have such a compassionate dentist who truly puts her patients needs and health first,

sienna0114

I was told by Dr. Dong I had beautiful teeth and did excellent care at home. Then in the next sentence she said I had 4 CAVITIES! Now, I've only had a couple cavities total my entire life so I found this hard to believe. Dr. Dong did not perform any X-rays to make this diagnosis at all. Hesitant, I went to get the "cavities" filled. I told her I've never had novacaine before, and I didn't feel like I needed it. Well she shoved the drill so deep in my bottom tooth it brought tears in my eyes. I finally agreed to have Novocaine so that I wouldn't be in agony. While she was filling the "cavity" she happened to find another "hole" in the same tooth. By this time I knew she had to be lying. I let her finish repairing the tooth, and ran out of the office knowing I would never set foot in there again. She said, "Hurry back so i can fix the other 2 teeth." The next week I returned to my trusted Dentist, whom I've know for 35 years or more, but who unfortunately lives quite a distance away. He said, "she didn't take X-rays?!" After he took X-rays, guess what? I no longer had those other 2 cavities. Unbelievable! Not only is the Dentist not trustworthy, but she is so rude. FYI: The review won't allow me to leave 0 stars.

Catherine W

I broke my front tooth outside playing in the snow when I was 9 years old so I have had many caps from many different dentists. This one that Dr Angela Dong did is the best one I've ever had from an appearance stand point. I have only had it for 3 days but I am very very pleased. BTW I am 54 so I think that says alot.

T Fields

Wish I could give them zero stars. This place is one of the worst dentist offices I’ve ever visited. I would Tell you my experience but it’ll be like ten paragraphs or more. Do yourself a favor and find somewhere else to go. She’s a horrible dentist and quite rude.

JS Clements

Dr Dong is a wonderful caring doctor. Unfortunately due to changes in reception staff appointments are cancled at last minute repeatedly, insurance issues arrise and when patients try to solve the issue they are met with attitudes bordering rudeness.

robert hanks

Worst butcher of a dentist out there. Office is filthy and will cause you to get bacterial infections.

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