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Review of Gentle Dental Care Queens | Dentist 11418

Gentle Dental Care Queens | Dentist 11418 is a dental clinic located in Richmond Hill, New York. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, pediatric dentistry, teeth whitening, and emergency dental services. The clinic is open Monday through Sunday, with varying hours each day.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, clean environment, and quality dental work. One customer even described the clinic as the "best dental office in NY" and praised the staff for their professionalism and compassion. Other customers, however, have criticized the clinic for its pricing and billing practices. One customer claimed that they were charged for a temporary crown without being informed beforehand, and another customer claimed that the clinic's manager was rude when asked for a bill summary.

Despite the mixed reviews, Gentle Dental Care Queens | Dentist 11418 appears to be a reputable dental clinic that offers a range of services to its customers. The clinic's hours of operation are convenient for those with busy schedules, and the clinic's location in Richmond Hill makes it easily accessible for local residents. Customers who are looking for a dental clinic in the area may want to consider Gentle Dental Care Queens | Dentist 11418, but should be aware of the mixed reviews and potential pricing and billing issues.

Gentle Dental Care Queens | Dentist 11418 Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Latoya Akpoesienwa

Took my 6 year old and myself for a cleaning..I love how friendly and caring the staff are. It's just not about getting your teeth cleaned but they really took the time to let you know what needs to be done for your overall health. The girls at the desk, the entire staff is so pleasant, and that is a big deal for me..The doctor is phenomenal, awesome place to go. Very clean establishment. I would totally recommend!!

Sory Skelton

We’ve been a customer of Gentle Care for a little over 3 years now, and we’re thankful with Dr. Lakhchakov and the way he takes care of my husband, my daughter and myself. His staff great as well, they’re just so professional. We’re just thankful we found then!

bella1 aronova1

Dr Rafail is amazing and everyone in the office is great too. I had my implants and send all my family here too. I didn’t feel any pain and my recovery was very comfortable! I recommend everyone who is interested in dental restoration to visit this office! They really make you have dental dreams come true! Thank you Gentle Dental Care!

Mahtik Calhoun

Dr. Lakhchakov was amazing. He did a quick extraction and implant. The whole operation was painless. The woman who did my cleaning was also great! Everyone here is very caring and will explain everything to you before they proceed. The staff are incredible as well. Thank you all ❤️

Susan Kim

A few days ago, I took my sick brother for treatment.
It was a gift from heaven that he was safely treated in a situation where he could not be treated. I can only thank the fully qualified doctor and all the staff who cared for my sick and poor brother. When we were worried because it didn't fit our insurance, we are just grateful to everyone who took care of us and made the price very cheap. Price is not a problem, and I would like to thank the doctor who took good care of my sick brother calmly so that he did not get sick at all, and I would like to introduce this dentist to everyone.

Jayden Anton-Robinson

Great place, my first time here…. The people are friendly. The hygienist did an amazing job. I love this place and will continue coming here .The doctor highlighted issues with my teeth that other places or dentist couldn’t have identified. Love it here already!!!!!!! I will recommend this place to my family members and also will recommend this place to other people who wanna have their dentist work done….

Chino Correia

They're are only Interested In what they can charge your insurance, Including multiple needless x-rays. The people at the desks, and the manager are pathological liars. The dentist himself is arrogant, and rude.
And They will absolutely pressure you to leave a positive review before you leave.
You're better off visiting a third world country for any dental work. I am sure they will appreciate the business, and respect anyone who walk thru the front door. Speaking of which. I now understand why they keep their front door Locked, and screen people.

Kimberly Branch

This has to be the best dental office in NY. The level of professionalism, care and service is absolutely amazing. I needed emergency care and received it immediately the same day. The office is so clean the staff and Dr are so professional and friendly, extremely attentive and compassionate. They also take private insurance and federal workers insurance.

Yakov Lak

Great dental office! DR RAFAIL is so patient with all my concerns.I did so many implants painless experience. All the staff work well together and so far I am very satisfied hereat Gentle Dental Care. Office very clean and looks beautiful after recent renovation!

Brandon Quetel

Arrived here for emergency treatment after an accident. From the moment I walked in, the staff at Gentle Dental were warm and extremely helpful. The dentist was very transparent when describing the process of my implants and the front desk staff helped walk me through financing options. All in all a great experience

Edit :
Fast forward 2 months and I have to say the office has since become very unprofessional.
I called about 2 weeks prior to my next appointment for my dental implant surgery to confirm and send in medical paperwork for my employer and was told all was fine. I have surgery scheduled for Monday and on the Friday prior, the temporary implant fell out. While not fine, it was expected as it was a temporary fix. What is not is that upon calling the office to inform them of what happened, I hear a recording telling me the office is closed due to renovations for 2 weeks!
Not once did they inform me the office was going to be closed nor did they offer to reschedule my appointment for surgery which had been in the books for over 2 weeks!
An emergency contact number or email was never left in case a situation like this were to happen.
Very unprofessional

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