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Review of John White, DDS

John White, DDS:

John White, DDS is a dental practice located in Asheville, North Carolina. The practice offers a range of dental services, including emergency dental services, cosmetic dentistry, endodontics, and general dentistry. The practice is open from Tuesday to Friday from 8:00 AM to 5:00 PM. The practice is closed on Mondays, Saturdays, and Sundays.

The practice has received mixed reviews from customers. Some customers have praised the practice for its professional and caring staff, painless dental work, and efficient service. Other customers have criticized the practice for its unprofessional behavior, poor people skills, and lack of professionalism. Some customers have also criticized the practice for its high staff turnover rate and the way it treats its

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

John White, DDS Reviews - 104

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
JUDITH MCMAHAN

I have been going to Dr. White for about the last 4 years. My experiences have been pleasant and appointments have been kept on a timely schedule. Dr. White has always been kind and considerate, and has helped me with important decisions regarding my dental care.

The office staff is very professional.

Kim Elchert

Dr. White and his staff are wonderful!! They are always ready to answer any questions I might have. Now I look forward to my check ups.

I used to be terrified to go to the dentist. Dr. White has calmed my fears that resulted from many years of getting dental treatment from dentists that were disrespectful, rough, and had no bedside manner. I refused to go for many years until I had no choice. I was very nervous my first visit, but once I left the office I already started to feel that this is the place I need to be for all my dental work.

I would recommend Dr. White to anyone!! They are wonderful!!

Claire Changery

Highly recommend. Dr. White is an excellent dentist whose main priority is making sure his patients are comfortable and get the best dentistry he can offer. Everyone in the office is super compassionate and friendly, especially helpful for people with serious dental anxiety like myself. Dr. White has been totally honest with me about my teeth and never made me feel ashamed or embarrassed. Without his help, I might never have gotten the treatment I needed. His various options for sedation have made sure that even extensive procedures have been totally pain free. Thank you, Dr. White!

Cheryl Mashni

Being new to the area is hard enough, but having to find a new dentist is downright scary. Dr White and his staff made me feel at ease and welcomed. Patient comfort is priority to this office and it shows. Dr White is knowledgeable and explains everything he does. Behind every great dentist is a great staff. Diane and Elaine are excellent at their jobs and the temp Melissa was a joy as well. Getting an appointment is easy and Dr White does fast work so you won't spend hours in the chair. If your looking for a new dentist this is the place to be.

Clint Emery

I have had the same dentist my entire life and he finally retired. I had an implant screw come loose and my tooth was wiggling back and forth. I was skeptical of Dr. White at first given no one else has ever worked in my mouth, but I was definitely proven wrong. He explained step by step what he was doing and about half way in I let my guard down and relaxed. My implant is finally back to normal after months of putting it off out of fear because I no longer had the same dentist. Very happy I found this practice!

Raemond Pedraja

This man is not a dentist, he is some sort of Tooth Wizard. I had a broken infected wisdom tooth extraction and a broken bicuspid root canal and both of these were the most pleasant dental work i've ever had done. I don't know how he did it.
The dental assistants and other staff are also very pleasant and will make you feel comfortable.
Stop reading reviews and book an appointment already.

AD P

I had an appt with Dr. White as a new patient on July 7, 2021. I arrived 10 minutes early and Rachel, the receptionist gave me the paperwork to complete. One of the forms was called "Conditions of Treatment" which includes information on payment for services, fee estimates, etc, and a section that includes 4 paragraphs, one of which states:

"I understand that x-rays, study models, and photographs may be used by this practice, without use of my name, for the purposes of patient education, advertising or any other lawful purpose and I release and forever discharge Dr. John White from any claim, demands, or liability on account of such use or the quality of the reproduction of the materials provided."

I did not check this box because I do not want photographs, x-rays, or other study models of me to be used for advertising, patient education, or any other lawful purposes' whatever that is.

Rachel said that I was required to check off this box as this was a "legal document" or Dr. White would not see me. She then spent about 5 minutes trying to convince me that I wasn't giving up my rights to privacy when in fact, the statement above says I would. She went back to see Dr. White and returned saying I had to check off the box if I wanted to be seen as a new patient. I declined and said that I expect my privacy respected when I see a dentist or doctor. So, I left.

In response to Dr. White:

1. Patient education is only 1 of 3 examples on your form, the other 2 being advertising and "other lawful purposes."

2. You're right, let's be clear here...I wasn't asked...I was told that I was REQUIRED to sign the Conditions of Treatment form. May I remind you, the written words are yours and I was refused my new patient appt because I would not agree to that condition on ONE FORM (not FORMS). I find that very telling.

3. Stop trying to divert the conversation by bringing up other issues (asking verbal permission, writing about my other reviews (2 5-star, 1-4 star, 2 3-star, and 1 1-star, that you never met me (because you refused to honor the appointment when I wouldn't sign the release, etc). Address the point of this review: You require patients to sign a release allowing you to use their personal dental information or YOU WON"T SEE THEM.

4. I stand by every single word in my review as the truth. Contrary to your statement, the review is very relevant. I've never been to a dentist or doctor that REQUIRED me to sign away my right for my photos, x-rays, etc.to be used for advertising. Not using my name but using my photos, x-rays, and study models for advertising, "other lawful purposes" and patient education is not acceptable. I prefer my medical information kept between doctor and patient.

I made an appointment with you because of other reviews, most of which praise your practice, and at the recommendation of one of your patients. Had I read a review that told me I would be required to sign that specific form to be a patient, I never would have made an appointment. Again, I assumed patient/doctor confidentiality would never be an issue. I did not expect you to refuse to see me as a new patient because I would not sign a release for you to use my information in other ways. So, yes, reviews that write about office practices are very relevant.

The question for Dr White is this: Why won't he see new patients who want patient records to stay between patient and doctor?

Mike Dingus

My whole family has been going to Dr. white ever since we moved to Asheville in 2012. He's the best dentist I've ever had! Much better than the one I had in Houston, which was highly recommended and on the faculty of UT Dental School! We now have a neighbor that IS a dentist and sees Dr. White regularly, and recommends him highly. A top notch dentist!

j Bragl

Dr. John White did not listen to me as a patient, my pain was disregarded and the treatment plan was inappropriate. I had to go to a different dentist that didn't try pushing a crown into my treatment unnecessarily and recognized pain from a cavity Dr White missed.

Courtney Hinson

Dr. White and his staff always put the patient first. They are very knowledgable and strive for the most optimal patient outcome for each situation, big or small. Dr. White and staff explain information clearly and make sure you understand everything before you leave. I highly recommend this office for ALL of your dental needs.

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