Review of Laurelwood Family Dentistry
Laurelwood Family Dentistry:
Laurelwood Family Dentistry is a dental clinic located in Asheville, North Carolina. The clinic offers a range of dental services, including emergency dental services. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.
The clinic has a team of friendly and professional staff who are knowledgeable and highly collaborative. Patients have praised the staff for being gentle, friendly, and empathetic. Patients have also praised the clinic for its thoroughness and professionalism. The clinic has a convivial atmosphere, and patients feel like part of the family.
The clinic has received some negative reviews from patients who have had issues with the front office staff. Some patients have felt that the front office staff has been trying to gouge them at every opportunity. Patients have also reported issues with staff turnover.
Overall, Laurelwood Family Dentistry is a reputable dental clinic that provides quality dental services. Patients have praised the clinic for its friendly and professional staff, thoroughness, and convivial atmosphere. However, patients have reported issues with the front office staff and staff turnover.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
ses375
By far the best dentist experience I have had. Have been to a few different ones since moving to Asheville and first visit here I knew I’d be staying with them, even though my insurance wasn’t accepted. Decided to get their yearly plan instead which was super affordable. The energy is always positive and even with 6 months between cleanings it’s like you walk in and just saw them yesterday, they really show they care and make you feel welcome. And on top of that do an amazing job! 10/10 recommend.
L C
I had a new patient consult and cleaning today at Laurelwood and it was a great experience. My dental hygienist, Anna, was super kind and good at explaining everything. The dentist was friendly, all were respectful of my time, and I will definitely go back. I would recommend!
Brandi davidson
Laurelwood is high class, Top-Knotch.
You will experience gentle, friendly, and knowledgeable staff and service. All of the staff go above and beyond for each and every patient! Never been to a better dentist. No need to be nervous! HIGHLY recommend.
Monica Mindrup
I have been with Laurelwood since 2019. I have never been comfortable with the way the front office handles clients. The dental work was fine but I always felt like the front office was trying to gouge me at every opportunity. Last time I was there I was asked if I wanted to prepay my next appointment??? The time before I was told I needed to have a procedure done that was never discussed before. All in all if you are ok with a dentist office trying to rip you off then Laurelwood is for you. If you want to feel like a valued client then look elsewhere.
Jessika Faircloth
Dr. Ertl and his staff are amazing and very friendly. The front desk, dental assistant, dental hygienist, and Dr. Ertl all greeted me with a smile and made me feel comfortable. I walked in their office a little nervous and they put all of my fears to rest by answering my questions and providing solutions. I wish I could remember the lady’s name that cleaned my teeth because she’s the best hygienist I’ve ever had in my life. Not only was she very gentle and empathetic, she was very excited to clean my teeth and I could tell she loves her job. That made me feel really good, and because she loved it so much, she was thorough with everything she did and she didn’t appear to be rushed. I hope I get her every time. I highly recommend them if anyone is considering.
sabrina oakley
Dr laurelwood and his staff are absolutely amazing. He is there for the patient and his staff makes you feel comfortable which is important to me because I am terrified of going to the dentist. Not anymore.
Cameron Carswell
After spending 6 hours in the chair two days in a row to get two crowns fitted, I can confidently say that Laurelwood is the best dentist experience in WNC (maybe the state). The staff is knowledgable, friendly and highly collaborative. I've always had very unhealthy teeth (from poor dental hygiene) so the dentist has historically been a place of shame and stress for me. Dr. Ertl, Sabreena, Adyla and the front desk staff have all made me feel well-taken care of and comfortable during my cleanings and procedures and armed me with better dental hygiene practices from which I've already seen positive results over the past year. Thank you to the team!
Madeline Pesce
Most thorough dentist I've ever been to. Also the friendliest staff I've ever seen at a dental office. I felt like a part of the family. They should be proud of the way their office is being run and the work they're doing. There's not very much parking, unfortunately.
Tess Allen
I always have great experiences every time I go for my annual cleanings! My most recent technician Anna did an AMAZING job cleaning my teeth. She was so enthusiastic about her job, and was super gentle with my teeth, but very thorough too! I have finally gotten over my fear of the dentist and know im in great hands every time!
Mandy Sallee
We always have a great experience here. They are very flexible with appointments and great with kids. My daughter LOVES going to the dentist.