Boone Family Dental

Dental work seems fine but the dentist (short fat guy) was rude and incredibly arrogant. This is the place to go if you want to get talked down to for no reason. Lots of options in Boone and I’m extremely dissatisfied I chose this place.

I can not believe that Dr. Butler still has patients. Looking back I should have sued him. I went in because I had some irritation with my toungue. He told me my wisdom teeth were infected and I must get them out immediately. Trusting him I had his office remove the teeth.
Following this the recovery took weeks and I got TMJ. When I went to have a physical done for the US Air Force they took an x-ray of my mouth and discovered that several pieces of enamel were still in the extraction site as well as ALL of the root tips. I had to have a second surgery to have the bits removed. To add insult to injury they, Jerry Butler, severed the nerve in the lower left side of my jaw and the left side of my tongue is numb and I can't taste to this day, 10 years later.

I had the pleasure today of being treated by Dr. Butler. I am visiting North Carolina from Florida and had a temporary crown break. Tracy, one of Dr. Butler's staff, quickly got me an appointment. Dr. Butler was extraordinarily thorough. He took his time to explain some other dental issues that became apparent to him. He gave me a comprehensive treatment plan to follow when I return to Florida. His fee was unbelievably reasonable. If Dr. Butler was practicing in Florida, I would have no hesitancy to switching my dental care to his practice.

Dr. Butler was incredibly professional and seemed to genuinely care not only about my dental health, but my life in general. He always asked how I was doing in school and what my plans were after I graduated. During one of my visits I told him I planned on going to law school and he offered to put me in contact with his son, who is an attorney, for some great law school advice/input.

On my first visit he noticed my bite was messed up and as a result of that my molars were wearing down way too quickly. He told me I needed braces and I told him that I had, in fact, had braces for 3 years. He asked who my Orthodontist was and he called him up that day to tell him he needed to re-fix my teeth because the job he did was not sufficient!!!! I've seldom met any other healthcare professionals that would go out of their way to help out a patient like that. He is truly a one of a kind stand-up guy.

I would highly recommend him to anyone in the Boone area looking for a sharp, knowledgeable, and skillful dentist.

Its also worth noting that his prices are on the higher end compared to a lot of other dental professionals in the area but in my opinion, he is worth every penny and at the end of the day you get what you pay for! If you have good dental insurance then the prices are super cheap.

He is the closest/most convenient dentist to campus and there is more than enough parking.

I went to Dr. Butler for a space in my front teeth to be fixed, and he was extremely helpful with everything. He explained to me what caused the gap to happen, recommended that I get a TMJ appliance for sleeping to prevent excessive clinching. I can't tell you how much it has helped since then, Anytime I forget to wear the TMJ piece, I can feel the discomfort in my teeth for the entire next day. He also helped me with all the lack of dental hygiene that I had. Since being a patient there for a little under a year, my teeth have never been so healthy and looked so good. I have never been a fan of the dentist and now I look forward to all my appointments with his staff. They are some of the nicest and most knowledgeable people I have ever met. He fixed my gap in my teeth and they look like they were perfectly straight and normal like they were 5 years ago!

I would 100% recommend Dr. Butler and his staff to anyone who needs dental work in the Boone area or even make a trip to see him if you aren't. These people know teeth and wouldn't steer you in the wrong direction!
Thanks Doc for all the work you have done for me!

Thank you for taking care of my teeth and smile Dr. Butler. I appreciate all the time spent educating me on the correct way to take care of my teeth. Whether a client's questions are of a brushing nature or saving a tooth, you will find Dr. Butler answers straight forward, in "layman's terms" and if there are options, he will give those to you also. My wife and I have been seeing Dr. Butler for almost 10 years. He and his wife Lois have a friendly office with a most helpful staff who all interact well as a professional team. I would recommend his practice to anyone wanting confidence that he can provide the best oral care for anyones teeth and smile.

My husband went in to fix a broken tooth - he was happy with Butler, so I made an appointment for a cleaning because it's been 3-4 years since my last. I have good teeth, brush 2x/day and floss 2-3x/week; some gum irritation occasionally. I go in, he and his staff are very nice, they take an Xray. My only complaint is 1 filling I had done as an adult that has a rough spot - and has ever since I got the filling - he tells me after an exam that it's because I grind my teeth (That is also what he told my husband his problem was). Wrong, the filling was rough from the get-go. I also told him how I have problems with -caines that make my heart race - he told me he participated in a study that proves there's no connection with -caine numbing shots and heart/fainting issues. Strike 2.

Finally, he begins his gum probe - mind you, this is before the cleaning and I have never had the dentists examine my teeth BEFORE they were cleaned - and jams that probe as far in as he can so that he can tell me my gum pockets are in terrible shape with 100% bleeding. Well, of course there's 100% bleeding when you assault my gums that way. My gums RARELY bleed when I brush or floss. The hygenist then begins her assault which I'm convinced took off some of my enamel.

Then, when it's over, they try to schedule me for another appointment 2 weeks later to check the gums again. No. Thank. you. And flash forward 3 weeks later, my gums are still throbbing occasionally on one side. I personally think this guy jammed what tartar/bacteria I did have on my teeth/gums further down into my gum pockets by poking me before I had a cleaning.

I will not be going back there.

Jerry Butler & his team have been my dentist & my family's dentist for years!! Let me tell you how impressed we are w/ Dr. Butler and his staff...we drive 2 hrs 1 way from Charlotte to see him b/c his office & his delightful staff have cared for our dental health better than any dentist EVER has & it's a rare find in today's world!

Dr. Butler, his wife & the staff have warm personalities, professional mannerisms, always greet us w/ a smile & follow up as if we are family!!!

If you’re looking for a dentist in the area Dr. Butler’s office is your place. Dr. Butler and his staff are some of the most professional and helpful people you’ll ever meet. You can trust that they care about you and are there to make sure that your needs are met. Did I mention that they’re friendly?! Yes, no snooty employees who act like they have no time for you here. Folks, these people care and it shows! Patriotic too...they take care of our Veterans. And for that I wanted to say, THANK YOU! Much appreciated!

• Clean
• Professional
• Covid-19 Precautions
• Helpful
• Friendly

From the time you walk in until the time you leave, you feel like family!

I met Dr. Butler and his staff while attending ASU 2011-12. I had concerns with spacing after braces and my confidence was at a low. Dr. Butler carefully examined my case and recommended me for bonding and MTM (clear retainers for spacing). Each visit was/is a pleasure. Dr. Butler is kind and intelligent. The staff are all genuine, friendly and willing to answer any questions. You feel like your at home when you walk in. Phyllis handled most of my calls, emails and appointments and she is just wonderful. After completing the treatment nothing could wipe my smile away. Very pleased with MTM and bonding. After 4 years, I have moved over 2 hours away and began searching for a local dentist. I went to one visit elsewhere and right away, I knew nothing compared to Dr. Butler’s office. Phyllis was able to get me an appoint to that same week so a second opinion on a concern. The thoroughness and thoughtfulness of Dr. Butler is uncomparable in this area. Staff are all still amazing 4 years later. I have NOTHING but great things to say about Dr. Butler, Phyllis and each of his staff members. I will forever be thankful for them and there dedication to my smile!

*Highly recommend for cleanings, MTM and bonding. Clean office. No hidden fees, over-charging and willing to work with students.