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Review of Boone Family Dental

Boone Family Dental: Providing Dental Services with Mixed Reviews

Boone Family Dental is a dental clinic located at 851 Blowing Rock Rd, Boone, North Carolina. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, and general dentistry. Boone Family Dental operates from Monday to Thursday from 8:00 AM to 4:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.

Boone Family Dental has received mixed reviews from its customers. Some customers have praised the clinic for its excellent services, friendly staff, and affordable prices. They have also appreciated the clinic's efforts to make them feel comfortable and at home during their visits. However, some customers have expressed their dissatisfaction with the clinic's services, citing issues such as rude staff, poor communication, and unprofessionalism.

One customer complained of a botched wisdom teeth extraction that led to TMJ and a severed nerve in the lower left side of their jaw. Another customer complained of being talked down to by the dentist and the staff. They also felt that the clinic was more interested in making money than providing quality dental care. However, some customers have praised the clinic for its professionalism and transparency in explaining treatment plans and costs.

Despite the mixed reviews, Boone Family Dental remains a popular choice for dental services in Boone, North Carolina. The clinic's location, affordable prices, and range of services make it an attractive option for many customers. However, customers are advised to read reviews carefully and do their research before choosing Boone Family Dental for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Boone Family Dental Reviews - 49

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caitlyn Akers

I had a really bad experience at a previous dentist that left me worried and nervous to go to the dentist. But this staff and Dr. Butler are amazing! They do tremendous work and make you feel like they truly care about your well being! Definitely one of the best dentists I’ve ever had.

Alexandria Stoneham

Dr. Butler has improved my TMJ problem already in just a few short months. His staff is personable and very friendly, some of the sweetest people in Boone! Choosing this dentist is the best decision I could make for my teeth!

Randall Brown

I've been a patient of Dr. Butler's for years now!! His service is excellent!! Super friendly and easy to work with!! Going to the dentist isn't always a pleasant experience but Dr. Butler genuinely does his best to make sure you're comfortable! I had horrible dental hygiene before I got insurance and started seeing Dr. Butler. Since then, I'm now cavity free and have had all manners of work done, from basic fillings to crowns and root canals to fix all the problems poor hygiene created for me. The comfort that Dr Butler insured during every one of those procedures made the experiences worth every dollar I spent. I would recommend him to anyone!

Charles Cleary

I’m a veteran that just moved to the area. Most Doctors of any kind usually pass on providing care to veterans because of the horrible hassle in dealing with the V.A. Dr. Butler not only took me in, but was the best dentist I’ve ever been to with a staff that’s miles above any other. They are super nice folks, and truly care about the individual. They go to great lengths to make you comfortable, and take care of any and every need that you have!

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Dr. Butler's front office staff Tracie and Phyllis are very helpful. Dr. Butler is transparent about what his plan is for your dental care. I've gotten regular checkups, whitening, and SureSmile (Invisalign) here, all with no problems. I recommend Dr. Butler to everyone!

Sean Montgomery

The staff is extremely friendly and helpful! I've been going to DR. Butler for a few years now and have always left with a smile on my face. Great dental professionals and wonderful people all around!

Savanna Woody

I am absolutely terrified of the dentist and had a horrible experience with high country dentistry and waited over a year to see another dentist and I'm so glad it was here!! Dr butler and his staff always make me feel extremely comfortable when it comes to my teeth and what they are doing. I recommend anyone who appreciates kindness and excellent care in or around Boone!

Mary Cowan

They told me for years that I’d be able to get my wisdom teeth taken out at 17, but on my last visit, they said “they’re not even close to ready” going off of the exact same x-rays they had looked at when they said they’d make an appointment 6 months out to get them taken out. They also ignored my drug allergies and gave me medication I was allergic to *every time* my mouth needed to be numbed.

The receptionists are incredibly unprofessional. I went to Butler throughout my adolescence because I was covered by Medicaid and nowhere else in town would take new patients, then the last visit before I lost medical coverage the receptionists go on a rant about how awful universal healthcare would be... you know, the only way I would be able to be seen by a dentist in my adult life. I was then and still am years later, absolutely repulsed.

Laurie Williamson

Dr. Butler is an experienced dentist with a specialty in serving patients with TMJ/bite adjustment issues. His staff is friendly and extremely professional. I've been a patient for over 15 years and have been very satisfied with Dr. Butler's clinical services.

Kai Weaver

I have been looking for a dentist for a while and my boyfriend directed me to Dr. Butler. I got a tour of the office and such when I first went in and it was REALLY interesting, this also helped me get to know them and them get to know me!
So I did the chat with the dentist and such and it was great. after the x-rays he told me the things I needed and we started working it all out.

What I find really nice is that they will work with my wallet! I'm pretty straight forward about what I can and cannot do and they are all very understanding! I'm not pushed into anything and the way that we have been working the appointments out is the more urgent things first that I can afford!

Also what is really nice is that the wait for the dentist is not very long!

All around, I REALLY like this Dentist and all the people who work there and I would/have recommended them to a few of my friends! It's been a great experience and they really care about the patient! Especially if they have certain fears dealing with shots or other things of that sort!
great place, friendly folks!

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Boone Family Dental Hours

  • Monday 8 AM to 4 PM
  • Tuesday 8 AM to 4 PM
  • Wednesday 8 AM to 4 PM
  • Thursday 8 AM to 4 PM
  • Friday
  • Saturday
  • Sunday