Boone Family Dental

This is the best dentist office in the nation and possibly the whole world
Butler is amazing and the best at what he does and the ladies at the front go above and beyond to make sure you are set before going out the door

i love the 2 ladies up front
the ladies up front also take the time to make sure that your insurance does their part and they work with you to make sure you getting the best payments

They truly make me feel right at home when im there .. ahhh I LOVE THIS PLACE
ALSO , The dental hygienist is so good at what she does .... she's awesome

I and my wife, having recently moved to the Boone area, had our initial dental appointments with Dr. Butler, and can concur, and identify with, about every comment made by all of the other 1-star reviewers. We will not be returning for second appointments.

Long of the short: this guy scams people.

Went in for a root canal. Simple. One tooth. Jerry comes back with a list of 10 other things that need to be done: mainly cavities. I was shocked. You see, I have been going to the same dentist my whole life, and if anything ever came up I would get the work done right away.

Now for all the sudden a dozen of my teeth to be messed up and need work threw up a red flag.

Either way I needed to root canal done so I had him do the first part of it and decided to wait to get it finished by my normal dentist.

Fast forward a couple months and I end up in the hospital for a blood infection. An infection that my regular dentist figured out was from this root canal I got from Jerry. He screwed up and left an air pocket in my canal and it lead to a blood infection that put me in the hospital for a couple days.

I have since talked to a few other people and they have said similar things: That they go in for one thing and Jerry, I refuse to call him a doctor, comes back with a list of things that also need work on.

DO NOT GO TO THIS OFFICE. There are plenty of other dentists out there.

Also found out his partner, younger guy, that works there, is also known in circles around Boone as shady.

Worst office visit I've ever had in my 46 years of life. Wouldn't take my dog there, first he goes into his sells speech and then how i've never taken care of my teeth in my life then had the gall to prescribe me two drugs not recommended for a diabetic or someone with asthma good thing i look up everything prescribed by any Doc if you want to call him that. WARNING STAY AWAY FROM THIS IDIOT

Beware,
I have never left a dentist office more outraged, absolutely the worst dental experience ever.
So I make an appointment for my son who is having a tooth ache. We had been looking for a dentist closer to home. We get to his office and we are the only patients there, after filling out the paper work the receptionist wants to give us a tour of the office.
OK, well that's different but kind of sweet I think.
First stop at table of mouth appliances for jaw adjustments...interesting
Second a table with teeth implants ...ok interesting
Next the various appointment rooms, finally we get to a meeting room where we will have a consultation with the dentist.
So he comes in sits across from my son and I , we chit chat for a couple of minuets and he instantly tells my son his jaw is out of line he can tell by the way he moves his mouth and ask if he ever has head aches'.
(of course he has had a head aches who has not at some point) Remember we are here because we believe he has a cavity. He precedes to tell us his jaw is out of alignment and needs adjusting. He gets out his handy skull and shows us why jaw alignment causes head aches. He has yet to look in his mouth.
My son does not have head aches very offend and this is not why we are here...
Finally he gets an X-ray, after looking at his X-ray he started his sales rants about his teeth being to small and to far back in his mouth . My sons wisdom teeth, he would have had removed 4 years earlier...my son is 17 so he would have taken them out when he was 13...Really??
He starts to slam his orthodontic work and tell us everything he thought was wrong with his teeth, how he thought our orthodontist did a terrible job ...FYI Our orthodontist has been voted #1 in western NC.
Shocker... wants to do jaw alignment & 4 implants ect,ect...
I keep reminding him we are here for a tooth ache!!!
This guy has no conscience & 17 year olds can be a bit self conscience, bad combo... he played right into that.
I was fuming when we left and my son was deflated....all of this for only 150.00 ....Still has a tooth ache.
Stay away, he is more used car salesmen then dentist.

Had a mercury filling that had no sensitivity what so ever replaced with new material and now when I drink cold water it’s extremly sensitive, was told by me butler, he couldn’t “see” any holes and that I needed a root canal. Absolute non sense, will never go here again

I have been having some work done and the staff has been amazingly helpful and supportive. Dr. Butler is friendly and supportive in helping me get the smile I desire.

Very friendly and very knowledgeable. Treat patients like family members. Have had multiple procedures here and will be back. Always feel welcome here.

Just starting my vacation when my crown came out at lunch time- I called this office and they got me in within the hour- extremely friendly and accommodating. Now I can start my vacation without stressing over my crown.

Great place ! Dr.Butlers new associate Dr.Sands is just the nicest. He talked me through the whole procedure & it was painless. Im definitely coming back