UNC Adams School of Dentistry

I was extremely pleased with the treatment my 3 kids had with Dr. Christopher Adams. He clearly explained his diagnosis, options and a preferred action plan. I really appreciated his thoroughness as well as expertise and perspective. And he also has a great amount of empathy! Yes. I highly recommend Dr. Adams.

The young lady at the front desk was rude and answered our questions condescendingly. If you’re not going to be friendly, please reconsider any client facing position.
My mother had confused the appointment date and the woman at front desk told her she was wrong and that they weren’t taking appointments today. When my mother innocently asked why, the front desk attendant rudely answered, “because they’re not, it’s closed”. She could have simply answered that they were closed with no attitude. What made it worse is that she was a spanish speaker and so is my mother. People with language barriers already feel a bit insecure when advocating for themselves in these type of situations, so for the front desk to speak the same language and make her feel bad for asking a simple question.. just horrible. Thanks for the school note though..
I want to understand that maybe they were having a bad day.. but I also work in a client facing environment and no matter if I’m having a bad day, I make the effort to put on a mask when necessary to give my clients a great experience and provide a SAFE space to represent my business how it should.

It's a great place. There very nice. They do great work at a discount rate. I wouldn't be able to get my teeth fixed if it wasn't for them.

We love Dr. Jackson Seagroves. He’s very kind, professional, and knowledgeable. You can tell this is his passion and he truly cares.

I have had excellent service getting 2 implants, HOWEVER, I am at the last appointment. I need crowns put on the teeth. All the work is paid for but I have been waiting 5 1/2 months to get appointment - still don't have one. I have sent 8 texts, 2 complaint emails, and talked to 1 person. No one can help or seems interested in completing the work.

Had a great experience, got all 4 wisdom teeth taken out under anesthesia. Super economical price, I was left with a complication. I have no sensation on some side of my jaw but it’s not noticeable or hindering. Dental Staff was very caring and attentive, front desk was not as much. Only reason not giving 5 stars is because their communication is horrible and wait list is very long.

Students and doctors are unprofessional here. They have gone as far as being rude. They have put wrong information into my child’s chart. May of this year they scheduled my kid for 4 root canals. 2 days before her appointment they cancelled for no reason. I'm having to take my critically ill daughter to another hospital because we can't get the care we need with this dental team.

They don’t want to give my daughter the surgery She desperately needs (proven by the specialist they referred her too.) One dentist we are dealing with here is continuing to lie us. We are going to have to leave this place. It’s supposed to be UNC.. one of the best hospital’s in the world. All they are doing is referring my sick daughter around and refusing to do the treatment she needs.

I have had 3 children Receive braces and treatment successfully And I have recommended that others go here for there orthodontic treatment.... however I am questioning the service now as my daughter is in the process of obtaining a replacement retainer. The bedside manner was less than acceptable and the retainer had to be remade while she waited. The cost was high and so was the time wasted....

I have had a great experience here. My dental student Kate Grant is terrific. Very pleased that I came here. They are very caring and concerned with doing a good job. And they succeeded.

My son's partial root canal went great. Dr Zach was fantastic. Very patient with him and answered ALL of his MANY questions happily. It's be 2 weeks and he is pain free and happy! Thank you so much for making what could have been a very traumatic experience so pleasant for him!