Dr. Michael A. Hess, DDS

My wife went here to get some crowns done. They agreed to contact insurance to get a quote. A week later they sent my wife a letter firing her as a patient after 1 interaction. I assume it's due to an interaction she had with the receptionist. The lady at the front desk didn't understand that insurance fraud is an issue and wanted my wife to send her insurance card to their **unsecured hotmail email account. My wife said she was uncomfortable doing so due to privacy issues and that she could provide digital insurance info until we got our new dental cards in the mail for the office to scan. The lady at the front desk scoffed and laughed at her. It was really jarring that they didn't understand the safety issue and made my wife feel like it was HER problem. This letter must be a result of asking for privacy. I DO NOT RECOMMEND THIS OFFICE. If safety and privacy are met with scoffs and derision, they don't have your best interests at heart. Don't trust your teeth with them. You're more important than that!

Since changing dental offices to Dr. Hess I have been extremely pleased. My entire family from my husband, my two boys and myself are now patients. With our crazy busy schedule we don't have hours to wait and Dr. Hess has been punctual every visit. The entire staff is phenomenal from scheduling my first appointment over the phone to the knowledgeable, yet personable hygienist to Dr Hess and his exam and taking the time to answer every question. Highly recommend this office!! Can't brag on them enough.

Dr. Hess and his entire staff are the most warm welcome I’ve experienced in a dentist. You walk in and immediately feel like family. Everyone is personable, and they remember you time and time again. Dr. Hess has done great work on mine and my family’s teeth, and also made great recommendations for things like orthodontics and periodontal surgery that he’d rather leave to the experts than do himself - I appreciate that kind of honesty. I would and have recommended him to many friends and family!

Wife and I have been going to going this dentist off and on because we have moved out of the area and recently moved back. We've always had excellent service. I can personally say its one of the best dentist we've been to. And your not a patient # they take pride in their work and not a dentist who would create more work to get you back in the office to make money off of you

My family is very happy with the office of Dr Hess. He has been great with my kids as we've transitioned them from a pediatric dentist. It is easy to get an appointment within a reasonable time, which is a big plus for us based upon previous experiences elsewhere. His hygienist staff is great - they are all so friendly and seem to work hard to treat you carefully. We are always in and out of there quickly. Dr Hess is conservative in our experience and doesn't recommend things or pressure you to do procedures.

We had an experience w/Dr. Hess's office today! He removed our daughter's tooth quickly, painlessly, and COVID-19 precautions were in place. Dr. Hess and his staff are running a very quick and efficient practice designed to serve patients well and with respect - without compromising service or care - during this difficult time. Thank you so much Dr. Hess!

Great office. Small and quaint. They are always very nice to me and have calmed my nerves on going to the dentist. I didn't go to the dentist for a long time after some horror stories and now i don't mind going at all. Dr Hess is a great guy and does a wonderful job. Highly recommended.

Best of the best. I have 100% confidence in Dr. Hess and the staff I interacted with, including Morgan, dental hygienist. All were kind, flexible with scheduling, efficient, thorough and instilled confidence at every step of their care and treatment plans. Most grateful for a referral to this practice after my previous dentist retired.

If a person requires dental work then Dr. Hess is the appropriate choice. He demonstrates considerable passion and actually cares about people. Further and a very important thought, he makes sure the patient is comfortable and pain free. I’ve had a LOT of dental work done over the years. This man is as good as it gets. It should be noted, my wife and I are retiring and moving quite the distance away. We still have family in the area and plan to schedule our appointments for maintenance through his practice. The entire staff are professional and simply stated, nice and caring people.

It's been such a long time since I've been to the dentist so I was a bit nervous, but Katie and Dr Hess most certainly made me feel right at home. Super friendly and professional making me feel at ease. Very nice atmosphere, super clean and inviting. I'll definitely be returning! Thanks to Ms Joy awesome recommendation!