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Review of Dr. Michael A. Hess, DDS

Dr. Michael A. Hess, DDS: Providing Quality Dental Care for Over 8 Years

Dr. Michael A. Hess, DDS is a dental practice located in Centerville, Ohio. The practice offers a wide range of dental services, including routine check-ups, cleanings, fillings, and more. Dr. Hess has over 8 years of experience in the field and is known for his exceptional knowledge of teeth and his ability to fix dental issues with minimal pain.

The office staff at Dr. Michael A. Hess, DDS is professional and friendly. Patients have reported feeling welcomed and comfortable during their visits. The dental assistants are also highly skilled and assist Dr. Hess during procedures.

Dr. Michael A. Hess, DDS is open Monday through Thursday from 8:00 AM to 5:00 PM. The office is closed on Fridays, Saturdays, and Sundays. Patients can schedule appointments by calling the office at (937) 433-8303.

While the majority of reviews for Dr. Michael A. Hess, DDS are positive, there have been a few negative reviews. One patient reported feeling uncomfortable with the receptionist's request to send insurance information to an unsecured email account. Another patient reported feeling demeaned by the office staff. However, these negative reviews are outweighed by the numerous positive reviews praising Dr. Hess and his staff for their exceptional care and service.

Overall, Dr. Michael A. Hess, DDS is a reputable dental practice that provides quality dental care to its patients. Patients can expect to receive exceptional service from Dr. Hess and his staff during their visits.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Michael A. Hess, DDS Reviews - 53

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Timothy Kendell

My fiance and I just started going to Hess Family Dental. Everyone is extremely kind, welcoming, polite, and professional without seeming cold like many offices. So nice to have found them!

Don Leicy

Whenever one of the family members attempted to contact the office, it always went to a "leave message." Then we hoped that they would call back in a timely manner, which usually did not happen. sometimes calling back many hours later, usually when we were not there to take the call. One of the patient areas was not set up as it should be for patient care. Dr. Hess did know what he was doing, however one of the workers was not as gentle as should be, or as pleasant as we found after we changed dentists.

Jhoanna Alger

Been going to Dr. Hess for several years now. Dr. Hess and staff are very friendly and professional, and they do a great job! Always listen to concerns, and give good advice and tips on proper oral hygiene and care.

Dan-Val Smith

We have been so happy with Dr. Hess for the past 4 years. He is always personable and professional. We have recommended him to several friends, who have also been very pleased. He is also very timely on wait time in the waiting room, and the time it takes to get a procedure done. This is also very important to me and my family.

Robert Bishop

Thank you Dr Hess and staff for being so kind and making this a great experience for me ! It’s not often you go to the dentist and absolutely nothing is uncomfortable ! I have been in for multiple appointments and each time every procedure went nice and smooth !! Thanks again

Jennifer Colon

I give 2 stars because of customer service. The dental higienist was excellent and the dentist as well. The assistant and secretary were uninformative with our insurance and we received a huge bill in our mail. Turns out we werent insured and still they(clinic) told us that we wouldnt have trouble with our insurance. They were even trying to make a second appointment withouth providing me how much copay I would pay for the first visit. So if I would have gone to that second visit my bill would have been bigger. Since we couldnt pay in full and after two failing attempts to receive the bill they gave us a time send it to the billing creditor. Never going back to this clinic again.

Rae Renee

Excellent knowledge of teeth. He knows exactly how to fix your teeth with very minimal pain, (even after the numbing wears off, no pain for me). Assistants are excellent as well. Office staff very professional.

Rebecca Duffy

I received a filling this morning. What a great job, I hardly felt the needle go in and no pain at all during the drilling. My tooth is now nice and smooth. Becky

Rachael Kelly

I found this dentist about 8 years ago. I will never switch. I have been to many dentists in my 43 years. I hope he never moves!

Ronald Taylor

Walked in to make an appointment and was almost immediately taken back to have my procedure done due to a cancelation. Dr. Hess and his assistants are always a pleasure.

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