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Review of MAK Dental Group

MAK Dental Group: Providing Comprehensive Dental Services

MAK Dental Group is a dental clinic located in Troy, Ohio, that offers a wide range of dental services. The clinic provides services such as cosmetic dentistry, dental implants, pediatric dentistry, and periodontics. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm, and on Saturdays by appointment only.

The clinic has a team of experienced and friendly dentists who are dedicated to providing quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible dental care. The clinic's staff is also friendly and welcoming, making patients feel comfortable and at ease during their visits.

MAK Dental Group has received positive reviews from its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and knowledge. Patients have also praised the clinic's dentists for their expertise and the quality of their work.

However, some negative reviews have been received by the clinic. Some patients have complained about the clinic's customer service, stating that they had issues with appointment scheduling and billing. Despite these negative reviews, the clinic has responded to these complaints and has taken steps to address them.

In conclusion, MAK Dental Group is a dental clinic that provides comprehensive dental services to its patients. The clinic has a team of experienced and friendly dentists who are dedicated to providing quality dental care. While the clinic has received some negative reviews, the clinic has taken steps to address these complaints and continues to provide quality dental care to its patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

MAK Dental Group Reviews - 196

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rob Sharpe

I haven't been to the dentist in over 5 years. I was treated as if I was a regular patient. The staff was very nice and friendly. I will definitely be returning for all my future dental needs.

Kristin Siler

I recently started going to MAK Dental and have had great experiences. The staff is very friendly and helpful, especially Mallory. She was great with me and also my son! Highly recommend this office and definitely Mallory for all your dental needs!

Family Bonding Time

Worst dentist office ever. The nurses were not helpful and rude. The office left me with a deadly infection and no medication. Did not remove y broken tooth. The nurses did not follow doctors orders. The office said would take over 2 weeks for a denture. I found another dentist after the office refused me service and left me in pain. I found another office that remove my tooth that day and had a replacement made 2 days later. There is much better dentist in this area. At all cost avoid this dental service. Your life may depend on it. If I could give negative stars I would.

Joe Kessler

The staff are great. Super friendly and informative. Very nice! Felt very welcomed and extremely comfortable. Answered all my questions. Wish i would have found out about this place sooner.

GAIL WOLFE

Great Experience with Awesome people.
Dr Nate is so pleasant along with Tech Allison.
On time always !!

Sheri Austin

Holly is absolutely an AMAZING TECHNICIAN. I was never in any duress or pain. Never even felt her numbing my mouth. She is truly the highlight of my visit to Mak. Everyone else was very attentive to my needs

Amy Lukowski

We had the same dentist for years and when he retired, I thought I’d never find another practice that we loved as much. I was wrong— we love MAK Dental even more! The atmosphere would put anyone at ease. They’re friendly, warm and professional. I mean, who actually looks forward to their teeth cleaning? We do. We have been impressed with everyone in the office, but I see Mallory for my cleaning and she does an incredible job. I recommend MAK to my friends and family because I know that I can trust them to provide exemplary care.

Doug Edgington

Went to this dentist for the first time today. I had a great experience! Nice office and nice staff. We'll be going there for now on. Keep up the great work.

Jessica Pelini

The dental practice started off great. Dr. Mak was present and his dental hygienist were great(Mallor). Over the course of time, the unprofessionalism and the idocracy of the office manager became apparent, especially during Covid. Attempting surcharges for extra PPE was the start of it, and one question about the surcharge resulted in flippant remarks and unprofessional comments continued to follow. I by no means fault Dr. Mak for this, yet his presence became obsolete during our visits. Random dentists that were changing in and out, as well as dental hygienist that were qualified and experienced — and that we had built relationships with had left (for obvious reasons). We take our dental hygiene extremely serious and have never once wanted to leave a dental practice because of a front desk operations until now. Good riddance! Seek alternate dental care. This office is crumbling.

Tiffany Crites

MAK dental is amazing! Dr. MAK and Sierra have been awesome to my family and I. We have been blessed to have a fabulous dental staff that cares and is patient with my large family.
Sierra is always quick to answer questions and be helpful.
In fact, the entire staff has been wonderful-
I am very pleased to have this as my dental group!

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