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Review of Tucker & Gailis Dental

Tucker & Gailis Dental:

Tucker & Gailis Dental is a dental clinic located at 2586 Clover St, Klamath Falls, OR 97601. The clinic specializes in providing dental services to the local community. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM and on Friday from 8:00 AM to 2:00 PM. The clinic is closed on weekends. The clinic offers a range of dental services, including cleanings, X-rays, tooth extractions, and dental implants. The clinic has a team of experienced dentists and hygienists who are dedicated to providing high-quality dental care to their patients.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its excellent dental treatments, professional staff, and friendly customer service. Other customers have criticized the clinic for its poor billing practices, inaccurate insurance information, and missed appointments. Despite the mixed reviews, the clinic has a loyal customer base, with many customers returning for regular dental checkups and treatments.

The clinic's location is convenient for local residents, with easy access to public transportation and ample parking. The clinic's staff is friendly and welcoming, making patients feel comfortable and at ease during their dental appointments. The clinic's waiting room is clean and well-maintained, with comfortable seating and a range of magazines and reading materials for patients to enjoy while they wait.

Tucker & Gailis Dental is a reliable and trustworthy dental clinic that provides high-quality dental care to the local community. While the clinic has received some negative reviews, the majority of its customers are satisfied with the clinic's services and continue to return for regular dental checkups and treatments.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Tucker & Gailis Dental Reviews - 17

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carrie Wilcox

Carrie Wilcox

👍 👎 😐
Insurance Issues Front Office Management

Check your insurance provider prior to becoming a new patient! I was advised they took our insurance But after expensive services of cleanings and X-rays I found out we didn’t have the correct ppo! The front staff should advise new patients to double check on there own that they will be covered! The dentist. Hygienist were both excellent and friendly just the front office/ billing needs to be better managed in dealing with new patients and provided accurate insurance information!

Penny June

Penny June

👍 👎 😐
Poor Customer Service Unprofessional Behavior Mistaken Identity Dental Malpractice

*in reply to their reply: like i said, i have been a decade long patient. meaning i was underage throughout a lot of my time with this practice. i shouldn't be held accountable for missed appointments when i was underage? how is that my fault?

regardless, the appointment that was apparently the "final straw" was NOT EVEN MY APPOINTMENT. i am always attentive to being courteous and respectful of other's time, and, unless it is an emergency, reschedule or cancel in a timely manner. i'm confused as to why no one is acknowledging this mistake?

not to mention, i was never informed of my dismissal until i attempted to schedule an appointment. now my care has to be prolonged further while i attempt to find a new dentist? amazingly disappointed.

*original review: dismissed me as a decade long patient because they mixed me up with another patient with the same last name. that patient missed an appointment and they put it on my chart. sounds sketchy to me. crazy how much money i gave this business just to be thrown out over an issue they won't even put any effort into looking into.

not to mention, they pulled one of my teeth and broke another in the process. when calling to schedule getting the broken one fixed is when they conveniently told me they dismissed me.

Bruce Arrington

Bruce Arrington

👍 👎 😐
Excellent Service Professional Staff

Tucker & Gailis Dental is by far the best I have ever experienced in terms of dental care and customer service. All the staff are always professional and friendly, and they do the job RIGHT the first time. Go figure!!

Crystal Pound

Crystal Pound

👍 👎 😐
Great Staff Excellent Service Family-friendly

The staff is wonderful! They are great with both of my kids. They take the time to explain exactly what they will be doing, make sure any and all questions are answered, and the patient is as at ease as possible. I would not take my family anywhere else. A great group of people.

Kelly Dowell

Kelly Dowell

👍 👎 😐
Friendly staff Easy tooth removal Availability on weekends Recommended for dental care

Went there to talk about a tooth removal. Wasn't sure I wanted that but after talking with Dr. Gailis I realized it was for the best to get it out. He said it would be easy to get out and 30 minutes later I was walking out without my tooth!! Little pain afterwards. The whole staff are very friendly. Will go out of there way to get you in as soon as possible. If you need to talk to them on the weekends both Dr. Tucker and Dr. Gailis are available. How many dentists care about their patients like that? Not many. Would definitely recommend these dentists for your dental care.

Averi Callahan

Averi Callahan

👍 👎 😐
Friendly Staff Great with Kids

First time going to this Dentist. My girls loved Emily. They felt so comfortable. The staff is very nice and easy to talk to. I am hoping they are our life long dentist!!!!

David Belgrade

Very happy with the excellent dental treatments i have been recieving although its been primarily dental cleanings up to now.

Jen Garcia

Jen Garcia

👍 👎 😐
Friendly Staff Compassionate Dentists Gentle Treatment

I've been going there since I moved to Klamath 7 years ago. I love the friendly staff and compassionate dentists. Have a huge dental work phobia, they have been super kind and gentle with me. Wouldn't go anywhere else.

Kendra Moerbeek

Kendra Moerbeek

👍 👎 😐
Wonderful Dentists Caring Staff Flexible Payment Options

These two dentists are wonderful and caring, and there staff is just as great! They work with you to pay dental bills, and you can ask to pay a little at a time if you have financial difficulties.

Patricia Oelkers

Wonderful office. I've been a patient for over 30 years. They are very gentle and do the best work. Highly recommend them!!

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