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Review of Casey Dental: Family Dentistry, Pediatrics, Orthodontics & Dental Implants

Casey Dental: Family Dentistry, Pediatrics, Orthodontics & Dental Implants is a dental clinic located in Pittston, Pennsylvania. This clinic offers a wide range of dental services, including general dentistry, pediatric dentistry, orthodontics, dental implants, oral surgery, and periodontics. The clinic is open from Monday to Thursday from 7:00 AM to 5:00 PM, and on Fridays from 8:00 AM to 5:00 PM. They are closed on weekends.

The clinic has a team of experienced and knowledgeable dentists, hygienists, and staff who are dedicated to providing high-quality dental care to their patients. The clinic is equipped with state-of-the-art technology and equipment to ensure that patients receive the best possible care. The staff is friendly, professional, and accommodating, and they make sure that patients feel comfortable and at ease during their visit.

Casey Dental has received mixed reviews from customers. While some customers have praised the clinic for its excellent service, knowledgeable staff, and comfortable environment, others have criticized the clinic for its rude staff, unprofessional behavior, and poor customer service. However, the majority of the reviews are positive, and customers have recommended the clinic to others.

If you are looking for a dental clinic that offers a wide range of services and has a team of experienced and knowledgeable staff, Casey Dental: Family Dentistry, Pediatrics, Orthodontics & Dental Implants is worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Casey Dental: Family Dentistry, Pediatrics, Orthodontics & Dental Implants Reviews - 132

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bill s

The staff is friendly however I do not recommend this dental office. They cancelled my daughter's dental appointment which was booked MONTHS in advance only a day or two before the appointment because the dentist apparently decided to go on vacation. Then I called twice to rescheduled and you don't get a live person, you have to leave a voicemail. Thanks but no thanks. I'll take my business to a smaller office that offers more personable service.

Piera Marotto

Dr Shawn Casey is a great dentist and he’s always there for you in any emergency. Personal care and professional. Our Hygenist Amy is the absolute best. Great staff. Beautiful offices and short wait times.

tristan cumpio

Went there for the first time after I transferred from my old dental clinic that I didn’t liked. Cherie the dental hygienist was amazing. She was so thorough and professional. The place looks nice too. Looking forward for future appointment with them.

Holly Rose

I love this place, one of the most friendliest people from the front desk to the dentist. They take their time with the children, explain things to the parent, ask if you have any questions or concerns. I wish I had this when I was a kid. Highly recommend

Amanda Pantano

Wonderful place for kids. They do everything to make them feel like its fun. The nurse took her time to describe every tool to my daughter and what it does. Calling the tools silly names. The doctor was nice also but seemed kind of in a rush. Like she does this too much and she probably does. Still a very nice place for kids!

Samantha Warren

One of my clients goes to Casey Dental and had a cleaning scheduled for a specific time in the morning. The night before the appointment, we got a call from our nursing department that the dentist's office had rescheduled the appointment for an hour and a half earlier and they wanted to do a different procedure. We have discussed this procedure with them numerous times and explained it wasn't covered by the client's insurance. We also explained that we could not have early appointment times due to staffing restrictions. I called to clear up the confusion, but of course they were already closed. I left a message. They returned my call the next morning and let the client come in for the cleaning, but the dentist proceeded to berate me (a DSP who has no control over appointment times or insurance issues) for "cancelling the day of," and said we wouldn't be able to reschedule again. She was very rude, even though I explained we had not changed the appointment or been aware of the new time. Thankfully, we got a referral to a different office and will be taking our client there instead. The two stars are because Rachel, the hygienist, was super nice and excellent with the client.

Tldr; Rachel is great. Otherwise, stay away.

Susan Price

Great experience today for Zach’s cleaning with Rachel! She was very calming and made us both feel relaxed, very impressed with the special needs section that have just for all these wonderful patients that come to you! Thanks again for this great visit!

Clau Hams

It was my toddlers first dentist visit and it went really well. Doctor was really sweet and patient. Answered all of my questions and concerns. Glad I chose this facility!

Bryson Hansen

They had me in an hour ahead of my appointment, listened to what I wanted, and did the extraction. I was out of there before my appointment time even started, with no pain. Same day appointment, set visited, and pulled. Quickest, most painless tooth I've ever had pulled, and there have been a few.

Katherina Santangelo

Took a client to the special needs surgeon and waited for two hours. Appointment was supposed to be at 1:45. My client had nothing to eat or drink all day and did not have the patience to wait that long. Unbelievable wait times. My company uses them for many of our clients and they always seem to be behind and it takes months to get an appointment.

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