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Review of J&A Family & Implant Dentistry: Kyle TX

J&A Family & Implant Dentistry: Kyle TX is a dental practice that offers a wide range of services, including general dentistry, cosmetic dentistry, dental implants, periodontics, endodontics, and orthodontics. The practice is located at 5940 Kyle Pkwy #105, Kyle, TX 78640, and is open from Monday to Friday, with varying hours on each day. The practice is closed on Saturdays and Sundays.

The practice has received mixed reviews from customers. Some customers have praised the practice for its exceptional work and caring staff. They have also commended the practice for its thorough cleaning and examination. Other customers, however, have criticized the practice for its poor communication and customer service. Some customers have complained about the incessant text messages and spam emails they received from the practice, while others have criticized the practice for canceling their appointments without proper notification.

Despite the mixed reviews, J&A Family & Implant Dentistry: Kyle TX is a reputable dental practice that offers high-quality dental services. The practice has a team of experienced dentists and staff who are committed to providing their patients with the best possible care. They use the latest dental technology and techniques to ensure that their patients receive the most effective treatments. The practice also offers flexible payment options and accepts most dental insurance plans.

If you are looking for a dental practice that offers a wide range of services and has a team of experienced dentists and staff, then J&A Family & Implant Dentistry: Kyle TX is worth considering. However, it is important to note that some customers have had negative experiences with the practice, so it is important to do your research and read reviews before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

J&A Family & Implant Dentistry: Kyle TX Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scott Nevil

GREAT PLACE TO GO! My hygienist Kim was amazing! She deserves a RAISE! So personable! Dr. "A" (The A of J&A) was exactly what I look for in a Dentist. Didn't try and over explain. Direct and to the point while still building a good report.

Mark Strong

Positive experience all around. I went in for a new patient exam and the care was thorough and staff were both friendly and informative. I specifically appreciated the admin staff working through some insurance questions while I was there.

Pilfering Apples

had to come in before for emergency dental work--this time I was able to get the actual new-patient visit. Amazingly friendly, professional, and thorough! They answer every question and are always very helpful with payment plans. This is my dentist for as long as they're in business!

Debi McAllister

Very thorough exam, showed me my X-rays while explaining my treatment plan, gave me options while providing me with insurance coverage, and took the time to answer questions. Staff very personable. Would highly recommend.

Dorothy Engelbert

I really enjoyed my dental visit/check-up. Everyone was so nice and friendly including Dr. Colin. They were very thorough with ex-rays, cleaning and explaining what I needed. I have my dentist now.

Luis Palma

I have to say that I feel a little taken advantage by J and A Dental considering I had really high hopes for them. A few months ago, I received a flyer in the mail for a $59 exam and cleaning. Naturally, I made the appointment because it was such a great deal and I was looking for a dentist around the Buda area. Made the appointment, went in, had the exam, was told was needed and all the work would be thousands of dollars. I spent over an hour in the exam chair only to leave with no cleaning and was told my insurance would cover the visit which I assumed would be the $59 that was advertised.

This has been sitting heavy on me for months that I still left without a cleaning. I decide to call today to speak to someone about it. I was told that the reason I didn’t get a clean was because I needed a deeper clean than normal and they probably didn’t have time that day. I asked, why I couldn’t just get the regular clean that was advertised and she said she didn’t know.

Out of curiosity I ask how much my insurance was charged and turns out it was $170. I asked why it wouldn’t the $59 advertised and was told that it was only for noninsured patients. I asked, “so I should have just lied and said I didn’t have insurance?”. She said she can understand where I was coming from but didn’t have any answers.

It’s so disappointing to know that My insurance was billed more than double than an ‘uninsured patient’. Feels like it was a scam to get me in the door and then not follow through with the advertised promotion.

Even more hurtful that many people have had 5 star service and love this dental office. I really did have high hopes and even higher expectations.

Sadly, I was also told I’d receive a call back and still nothing.

Vicktoriya A

Very happy this office was open during COVID 19 pandemic, I knew I needed a root canal but I did not think I would get one so fast, same day. Dr. Collin was very informative and clear on the process. I felt he was very thorough in the procedure. The office was nice and staff was super friendly. I did like the text message alerts and easy online new patient docs.

Gerry Mireles

New patient to J&A. I have to say they did a great job. Very visual with the X-rays and Pictures. Staff did a great job on my exam and cleaning. My wife and I will return for further services.

Thank you J&A and staff.

Stacy Brown

Dr. Ferdkoff and team were great. I had quite a few questions and I felt like he took the time to explain things so that I could understand. I have a distrust of dentists due to experiences earlier in life. They all made me feel very comfortable. I will be back soon to follow up on care and get my problems taken care of.

April Arenas

I absolutely LOVE this place. I woke up on a Tuesday with severe tooth pain and needed a dentist ASAP. I took my chances and called to see if I could get in the same day. To my surprise, they got me in. Everyone was friendly and helpful from the moment I called to the moment I checked out. The dentist and hygienist were very informative, understanding and comforting. I highly recommend them. Needless to say I’ve found my new dentist.

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Cleanliness
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Comfort
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Staff
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Facilities
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